System Administrator (Senior/ Service Delivery Specialist)

Position: System Administrator (Senior/ Service Delivery Specialist)
Salary Range: $73,767 - $97,164 depending experience
Tenure: Full Time, Permanent
Commencing Date: As soon as practicable
Closing Date: Monday, 8 July 2024 unless filled prior

St Catherine's Catholic College, The Whitsundays is a Prep to Year 12 co-educational college, established by the Sisters of Mercy in 1925. The college has vibrant, modern and innovative facilities that create inspired learning spaces for students both within the classroom and outside, allowing teachers to use the right strategies at the right time for their classes. 

St Catherine's Catholic College, The Whitsundays is currently seeking an experienced System Administrator (Senior/ Service Delivery Specialist) - for a full time, permanent position commencing as soon as practicable. The preferred candidate would be able to demonstrate either the Level 5 or 6 mandatory criteria.

About the role

The Senior/Service Delivery Specialist (S/SDS) is an Information Technology professional who supports services within the Information Technology and Services (ITS) Team. The S/SDS maintains existing services to achieve TCE’s strategic outcomes. 

About You

• Demonstrated experience or qualifications in managing IT infrastructure
• Ability to show initiative, solve problems and contribute to process improvement
• Demonstrated ability to work independently and as part of a team.
• Knowledge and resilience in managing stressful situations
• Has a clear understanding of effective conflict resolution skills and their application
• Ability to manage time and competing deadlines in a busy environment
• Knowledge of ITIL v3+ service management processes/practices.
• Possess excellent interpersonal and communication skills
• High level of attention to detail and recognition of the importance of accuracy in all aspects of work
• An ability to communicate with a range of employees across primary and secondary school settings.

Mandatory Criteria

Level 5 - System Administrator (Service Delivery Specialist)

• Tertiary qualifications at Diploma level in a relevant discipline and/or equivalent skills, knowledge and experience.
• Current Driver’s Licence
• Ability to travel from time to time within the Catholic Diocese of Townsville
• Ability to perform the physical requirements of the role in a safe manner
• Current Working with Children Suitability Card or eligibility to obtain same - the successful candidate will require a paid Blue Card before commencement as per the No Card, No Start policy developed by Queensland Government.

Level 6 - System Administrator (Senior Service Delivery Specialist)

• Minimum 5 years experience in ICT roles
• Tertiary qualifications at Degree level in a relevant discipline and/or equivalent skills, knowledge and experience.
• Current Driver’s Licence
• Ability to travel from time to time within the Catholic Diocese of Townsville
• Ability to perform the physical requirements of the role in a safe manner
• Current Working with Children Suitability Card or eligibility to obtain same - the successful candidate will require a paid Blue Card before commencement as per the No Card, No Start policy developed by Queensland Government.

Desirable Criteria

• Windows, Hardware, Security, or other certifications highly desirable
• ITIL v4 qualifications
• Relevant industry experience in the education sector.

Some employees may be subject to pre-employment medical assessments during the selection process. Depending on the nature of the position, it may be necessary for successful applicants to be immunised against certain preventable diseases in order to minimise the risk of transmission.

Please refer to the either Position Description for more information on Service Delivery Specialist - Level 5 or Senior Service Delivery Specialist - Level 6 requirements.

What we offer

• Competitive Hourly Rate
• Annual Leave with 17.5% leave loading
• Access to salary packaging options to maximise employee benefits and salary 
• Modern facilities, equipment and resources
• Access to long service leave after 7 years of continuous service
• 14 Weeks’ paid parental leave
• Deferred Salary Scheme
• Access to corporate health schemes
• Induction processes and professional learning programs
• Access to Employee Assistance Program
• Wellbeing programs and initiatives

How to apply

• Complete the application form including contact details (phone and email) of two professional referees
• Attach a covering letter, of no more than 2 pages, addressing the experience, knowledge and skills to support the key accountabilities of the role identified in the position description. 
• Upload a current resume 

For further information regarding the remuneration package please contact TCEO Human Resources recruitment@tsv.catholic.edu.au

APPLICATIONS CLOSE: 3.00pm Monday, 8 July 2024 unless filled prior. 

Applications during the shortlisting phase will be kept confidential.

View other vacancies here.