Trust IT Support Lead

The Bishop Fraser Trust 

Trust IT Support Lead

Grade F SCP 17 – 23 (£28,770 - £32,076)

(Pay Award Pending Effective April 2024)

37hrs Per Week

All Year Round

Permanent Contract

Required ASAP

As a Trust we believe that we exist to help our children, staff and communities experience ‘Life in its Fullness’ (John 10:10) 

If this strikes a chord with you, then we would love to hear from you! 

Our family of schools currently consists of; one all through school, three secondary schools, one with a sixth form and one primary school. While each school holds its own unique identity, we work together collectively to achieve our mission to provide ‘Life in all its fullness’ through the highest quality education, training and outcomes for all.

If successful, you would be initially based at Bolton St Catherine’s Academy, however, there may be occasions where you are asked to support on a project at another school site, however we can organise travel and the schools are all very close to each other.  

Main Duties:

• Ensure reliable IT operations at the primary academy and provide support across the Trust
• Develop and implement tactical plans to address IT needs and improve efficiency
• Enhance IT support for staff and students, ensuring effective issue resolution
• Manage and oversee the career development of the IT Support Technician
• Support and contribute to Trust-wide IT projects, aligning with strategic goals
• Manage the maintenance, repair, and inventory of IT assets
• Promote collaboration with Network Managers and IT staff, and pursue professional development
• Ensure compliance with Academy and Trust IT policies and report concerns as needed

We are seeking an individual who:

• Is a great team player, friendly, and professional
• Has knowledge of operating systems, including windows operating systems, networking, hardware and software commonly used in schools
• Enjoys working as part of a team and being able to communicate effectively with pupils, parents and staff
• Is confident in liaising with a variety of staff at all levels
• Has excellent customer service skills
• Demonstrates personal resilience and role models those personal qualities we wish to instil in our young people
• Has the ability and willingness to work flexibly to meet the demands of the role
• Has excellent interpersonal and communication skills, able to form positive, professional and empathetic relationships with colleagues and students

In return we can offer:

• A supportive induction programme and have access to high quality CPD.
• Consistent support from a dedicated CEO, Trustees, central trust team and Head Teachers
•  A paid premium to a Healthcare Cash Plan to claim back contributions towards dental, optical and other medical costs
• 24/7 access to an Employee Assistance Programme
• Fantastic facilities

Application information:

For more information, or for an informal chat about the role please contact the Don Jones, Chief Information and Security Compliance Officer (CISCO) please get in touch by emailing djones@thebishopfrasertrust.co.uk. 

To apply please complete the application form, ensuring that you show how you meet items on the person specification and explaining why you are applying for this post. Please also include in your application why you want to work in our Trust, why you are the best candidate for this post and what you would contribute to our Trust and schools, with examples from your recent work if possible.

To apply please click on 'Quick Apply' to complete the application form. Please do not send CV’s as they will not be considered.

Please submit your application form as early as possible, as the vacancy may close early if sufficient suitable candidates apply.

The Bishop Fraser Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening including an enhanced disclosure from the Disclosure and Barring Service and also past employment checks. We are an equal opportunities employer. References will be sought prior to interview.

Closing date: Friday 18th October 2024 @ 9.00am

Interviews: TBC