Worksheet (print back-to-back) to accompany Channel 4 TV programme focussing on customer service.
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I'd like to use this, but the video is no longer on 4OD - any chance you could send a copy (or upload to TES?) Thanks very much!
Great resource but why do they include the swearing and not only that but have it displayed full screen and repeat the same conversation 3 times. Grrh!
Brilliant thank you so much.
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