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Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.

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Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
Mobile Phone Etiquette in the Workplace Reading Passage and questions - Highschool
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Mobile Phone Etiquette in the Workplace Reading Passage and questions - Highschool

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Are you looking for a comprehensive resource to teach your high school students about the importance of mobile phone etiquette in the workplace? Look no further! This engaging and informative product is designed to captivate your students’ attention while providing them with essential skills for professional success. The “Mobile Phone Etiquette in the Workplace” resource offers a variety of activities that will empower your students to navigate the digital landscape with professionalism, respect, and productivity. With these carefully crafted materials, you can effectively teach your students the dos and don’ts of mobile phone use in professional settings. This is a ready to use, no prep pdf that comes with teacher instructions, student worksheets, questions and options for other classroom activities. There is a digital version (students type directly onto a pdf) and a print option. This resource includes: Reading Passage: A one-page reading passage that explains the significance of mobile phone etiquette in the workplace. It covers essential topics such as limiting personal phone use, appropriate volume control, and maintaining professionalism in written communication. 10 True/False Questions: Assess your students’ comprehension with these ready-to-use true/false questions. The answers are provided for easy grading and immediate feedback. **10 Comprehension Questions: **Challenge your students’ understanding of the reading passage with thought-provoking comprehension questions. These questions will encourage critical thinking and ensure a deeper grasp of the material. Classroom Activities: Engage your students in meaningful learning experiences with a range of interactive classroom activities. From role-play scenarios and group discussions to case study analysis and debate, these activities foster active participation, collaboration, and real-world application of mobile phone etiquette principles. By utilizing this resource, you will empower your high school students with the knowledge and skills needed to excel in future professional environments. Prepare them to be responsible, respectful, and productive individuals in the digital age. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
Workplace Issues: Brainstorm, Problem Solve and Create SMART Goals
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Workplace Issues: Brainstorm, Problem Solve and Create SMART Goals

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This is a 20 slide professional presentation that also contains word templates for learners to work on as part of the training presentation. The presentation includes step by step processes and you-tube examples. There is also a teachers document that contains extra information relating to the slides. Learning Objectives: You will learn how to Brainstorm effectively to generate ideas. You will then use the Fish Bone Analysis tool to identify the cause and effect of a workplace problem. Finally, you will create a SMART goal to address the problem. This is an effective introduction for learners that are about to embark upon a project in any industry. It encourages good practice for resolution of issues and problems. It gives them essential skills to work through issues using logical methods.
Marketing plan template for a small business and / or sole trader
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Marketing plan template for a small business and / or sole trader

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A marketing plan is an essential document for a business to have. This resource provides a template for you or your team to work through to put together a workable plan with key objectives and actions to take. It could also be used for a project based task for schools. "If you fail to plan, you are planning to fail." Benjamin Franklin. It has been provided in a pdf and word document so that you can type in and edit as required.
Creating and Modifying Simple Charts in Excel 2016
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Creating and Modifying Simple Charts in Excel 2016

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This resource is for those new to creating Charts in Excel. There are step by step instructions within the training manual to learn how to create and modify bar charts and pie charts. It is a ready to go lesson that requires no further prep. This is a 2 hour lesson that has tasks for learners to complete. Learning Objectives:  Create a simple bar chart with existing data.  Create a simple pie chart to show percentages  Modify bar and pie charts to enhance presentation and update details. The files come in a word document that can be edited (if required for your audience) and also a pdf. There is an excel file that is an exercise file. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Finance Crossword Puzzle and Word Search Vocabulary
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Finance Crossword Puzzle and Word Search Vocabulary

2 Resources
This is a Finance vocabulary Crossword Puzzle and Word Search that is suitable for introducing key words to learners. It is a fun activity to complete individually or in teams. Answers are included. Can be used for ESL, Workplace Training or general English. It is supplied as a pdf and a word document in case you want to edit the descriptions to suit your needs. There are 20 financial terms contained within the Word Search and Crossword Puzzle. The words are the same for each worksheet. Word bank below: Budget Finance Debt Surplus Net Income Tax Expenses Cash ATM Borrow Broke Bitcoin Currency Interest Invest Save Receipt Withdraw Tip Refund
Microsoft Word Intermediate Training Manual
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Microsoft Word Intermediate Training Manual

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This resource covers Tabs, Tables, Quick Parts, Graphics, Drawing tools, Short cut keys and practice exercises. It is set out in an easy to follow format and in a Word document so that it can be easily edited if necessary to accommodate version changes. I have used this as a basis for group training for a wide range of audiences and they have really appreciated the productivity skills contained within the training manual.
Basic Excel Calculations for Beginners
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Basic Excel Calculations for Beginners

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This resource is for those that are new to Microsoft Excel and want to quickly learn and practice using calculations in Excel. The spreadsheet has a number of different sheets within it that have clear instructions and practice exercises to use for yourself or your learners to quickly master basic concepts. I have used this to teach students and workplace learners with much success. Covers addition, subtraction, multiplication and division on sheet 1. Sheet 2 has Autosum and subsequent sheets practice using these with common spreadsheets such as invoices and profit and loss scenarios. Simply give learners a copy of this spreadsheet and work through together or let them try by themselves. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Cover Letter Template for Job Applications
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Cover Letter Template for Job Applications

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This template can be used when applying for jobs. It is set out in the correct format. It is a fill in activity for those seeking employment or practicing letter writing skills. Words that are in brackets should be replaced by your own specific situation. It is useful to encourage learners to research the company that they are applying to so that the letter shows that they have used their initiative.
Effective Meetings process and worksheets including Agenda and Meeting Templates
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Effective Meetings process and worksheets including Agenda and Meeting Templates

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This resource contains information on how to plan and run an effective meeting as a step by step process. There is also a gap fill activity for learners to complete and both Agenda and Meeting templates that learners could fill out. I use these documents for learners to conduct a mock team meeting. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Microsoft Word 2019 Beginners Training Manual and Exercise Workbook
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Microsoft Word 2019 Beginners Training Manual and Exercise Workbook

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This is a training manual for Microsoft Word Beginners. It is accompanied by a separate Workbook for students / learners to complete practice exercises on. Both files come in Word format and PDF format and are full of screen shots to make step by step instructions as visual as possible. Suitable for trainers and teachers either as an Instructional resource or as a digital resource for students to work through themselves. It is suitable for secondary level, homeschool, workplace, esl. It can be used as a digital resource for students to work through on their own, or a teacher facilitated resource. Learning Outcomes: Identify the elements of the Word window. Create and save documents. Navigate through a document and select text using quick methods. Understand different Views within Word. Cut, Copy and Paste information. Set page margins and orientation of a document. Use the Spelling and Grammar Checkers. Use formatting tools to enhance the presentation of a document.
Customer Service Skills Complaint Resolution using the TACTICS method
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Customer Service Skills Complaint Resolution using the TACTICS method

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This is a complete lesson on complaint resolution using the TACTICS method. The resource contains a lesson plan, worksheets, diagrams of the model, a company policy to review, and practical exercises for the group to carry out. There is also a feedback form included. The acronym TACTICS is used to work through a step by step process to handle a complaint from a customer. This is an important aspect of customer service. Once the learner has reviewed the process, it is a good idea to have the class separate into groups and role play various complaints scenarios using this method. All documentation is provided. I have used this successfully with a Business training class. They enjoyed it and provided excellent feedback. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Health and Safety in the Workplace Reading Passage and comprehension questions
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Health and Safety in the Workplace Reading Passage and comprehension questions

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Are you looking for no prep, engaging resources on Health and Safety in the Workplace? This lesson starts with a reading passage and has true / false questions as well as more in depth comprehension questions for students to answer. What’s Included: One-Page Reading Passage: Our one-page reading passage introduces students to the vital concepts of workplace health and safety. This high school level content is designed to be informative, accessible, and thought-provoking. 10 True/False Questions: Test your students’ understanding with 10 true/false questions that cover key points from the reading passage. These questions encourage critical thinking and comprehension, allowing you to assess their grasp of the topic. 10 Comprehension Questions: Deepen your students’ engagement with the topic using our carefully designed comprehension questions. These questions encourage students to think critically about workplace safety concepts and apply their knowledge. Answer Sheets: No need to worry about grading! We provide answer sheets for both the true/false and comprehension questions, making assessment a breeze. Clear Instructions: Our easy-to-follow instructions guide you through using this resource effectively in your classroom, whether in-person or through distance learning. 10 Optional Activities: Take your teaching to the next level with 10 additional optional activities. From case studies to safety skits, these activities are designed to captivate your students’ interest and enhance their understanding of workplace health and safety. These activities are perfect for differentiation and promoting active participation. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
Conflict Resolution Digital Task Cards with Answers - Workplace - no prep
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Conflict Resolution Digital Task Cards with Answers - Workplace - no prep

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Your students will love these Digital task cards on conflict management that engage their problem solving and critical thinking skills. All essential life and workplace skills. Teachers note that there is also a pdf supplied that provides responses to the Task Cards, ensuring that key points are touched on within the discussions. Conflict Management is an important life-skill for business education, the workplace and the classroom. This resource generates important discussions and can be used in pair or group activities. Great for when you have a sub as well. Students type directly onto the pdf that you assign or send to them. Once they have typed in their answers, they can save the pdf. No prep, no fuss, really easy! I hope you enjoy using these, as much as my students have.
Conflict Resolution Task Cards Digital and Print - Workplace
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Conflict Resolution Task Cards Digital and Print - Workplace

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Your students will love these task cards on conflict management that engage their problem solving and critical thinking skills. All essential life and workplace skills. Teachers note that there is also a pdf supplied that provides responses to the Task Cards, ensuring that key points are touched on within the discussions. This comes with both print and digital options. For the digital students are able to simply type their answers directly onto the pdf. Totally no prep! Conflict Management is an important life-skill for business education, the workplace and the classroom. This resource generates important discussions and can be used in pair or group activities. Great for when you have a sub as well. Refer to the preview for more information and to find step by step quick instructions for creating the printable task cards. Its as easy as printing, laminating and cutting. (or if you don’t want to laminate, just print out on card stock). Once prepared they are ready and done for years to come. I hope you enjoy using these, as much as my students have.
Christmas and New Year Fun Activities Bundle
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Christmas and New Year Fun Activities Bundle

10 Resources
This resource contains Christmas and New Year Crossword puzzles, mix and match, word searches, word scrambles and much more. They can be used as a finisher or gap fill or simply for fun! It contains 18 words for New Year’s and 18 words for Christmas. Use as a general resource or as an ESL lesson to gain familiarity with vocabulary around this these holiday celebrations It is provided as a pdf and in a word document so that descriptions can be edited if required. Please remember to review and don’t forget to follow me. Happy Xmas and New Year!
Desktop Publishing Bundle - Canva (free) and Microsoft Publisher
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Desktop Publishing Bundle - Canva (free) and Microsoft Publisher

3 Resources
Working with easy software to create brochures, logos, social media publications. Save yourself money on expensive designers and learn how to do your own marketing. Let your students get innovative with key subject areas and projects using fun tools. Step by Step guides on Microsoft Publisher and Canva.
Microsoft Office plus iPad training manuals
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Microsoft Office plus iPad training manuals

7 Resources
This bundle include Microsoft Excel, Word, Powerpoint and iPad training manuals. Levels basic to advanced. Shortcut keys from PC to Mac also included. And exercise files for practice. Step by step guides with lots of screen shots to make it easy to follow along.
Writing Effective Emails- Workplace Communication - Powerpoint and E-book
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Writing Effective Emails- Workplace Communication - Powerpoint and E-book

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Email is the most common form of communication in the workplace and it is important to get it right. The Resource contains an e-book that contains six critical steps to ensuring your email is delivered to the recipient in a professional manner. Common mistakes have been addressed for those that have English as a Second Language and there are some practical exercises to be completed around grammar within. The answers are also supplied. The second resource is a PowerPoint presentation that is useful for leadership coaching. It is interactive, and in the notes page of the presentation there are examples of activities for the learners to participate in as you work your way through the presentation. The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon. Don't overcommunicate by email. Make good use of subject lines. Keep messages clear and brief. Be polite. Check your tone. Proofread. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
IPad Powerpoint Presentation and E-Book with Lesson Plan and notes
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IPad Powerpoint Presentation and E-Book with Lesson Plan and notes

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This resource contains a very graphic filled PowerPoint presentation that makes learning easy as well as an iPad training manual that can be printed or updated as required. It can be used as a self tutorial or as a full lesson workshop style. I used it to train a group of adults that were new to using iPads. They really enjoyed the session and learnt a lot of useful skills. A lesson plan is also included if you intend to deliver workshop style.