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Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.

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Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
Time Management Interactive Digital Notebook - Google Slides
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Time Management Interactive Digital Notebook - Google Slides

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Students love working their way through these interactive, fun Google Slides Notebooks. This interactive Notebook can be used for Distance Learning. There is absolutely no Preparation for the teacher! Within the Slide view students can access navigational tabs so that they can move through topics with ease. They then type directly into the Notebook to respond to various tasks and challenges. The Topics include: Definition of Time Management Benefits of Time Management Identifying and Managing Time Wasters Steven Covey Time Management Matrix 4 D Model Procrastination – ways to tackle this Pomodoro Method of Task Completion Google Forms quiz on Time Management Learning and Assessment Methods: Reading Writing Internet Research Drag and Drop YouTube video review Question and Answer Google Forms Quiz
Conflict Resolution Interactive Digital Notebook - Google Slides
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Conflict Resolution Interactive Digital Notebook - Google Slides

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Students love working their way through these interactive, fun Google Slides Notebooks. This interactive Notebook can be used for Distance Learning. There is absolutely no Preparation for the teacher! Simply assign and let them get to work either individually or in pairs or groups. Within the Slide view students can access navigational tabs so that they can move through topics with ease. They then type directly into the Notebook to respond to various tasks and challenges. The Topics include: Definition of Conflict Resolution Key facts relating to Conflict Resolution Conflict Resolution Behaviour Styles (Accommodating, Avoiding, etc) Conflict Challenge 1 - Video Conflict Challenge 2 - Scenario Conflict Challenge 3 - Scenario Google Forms quiz on Time Management Learning and Assessment Methods: Reading Writing Internet Research Drag and Drop YouTube video review Question and Answer Google Forms Quiz You will need internet access and a Google Account (gmail) to use this product. If you don’t have one it is free! If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
Brainstorm Powerpoint and Templates for Workplace and Classroom
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Brainstorm Powerpoint and Templates for Workplace and Classroom

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Do your students ever struggle with getting started on a project or task through lack of ideas? This resource is just what you need when you want to get your students thinking. The technique of brainstorming can be used to solve problems or come up with new ideas. In this product: Brainstorming PowerPoint which takes you through the steps (editable) Printable and Digital Templates for students to use Brainstorm infographic Brainstorm Poster The format provided is both printable and editable, meaning that if teaching virtually, you can have learners type directly into the pdf without any further software required. There are rules that need to be followed for you to facilitate a successful brain storming session. These are also included and should be reviewed at the start of the session. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
Assertive Communication Skills Interactive Digital Notebook - Google Slides
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Assertive Communication Skills Interactive Digital Notebook - Google Slides

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Students love working their way through these interactive, fun Google Slides Notebooks. This interactive Notebook can be used for Distance Learning. There is absolutely no Preparation for the teacher! Within the Slide view students can access navigational tabs so that they can move through topics with ease. They then type directly into the Notebook to respond to various tasks and challenges. The Topics include: Definition of Assertiveness Behaviour Types (Aggressive, Assertive, Passive Confidence The Power of I Statements Barriers to Communication The 3 C’s Additional Strategies (Fogging, Saying No, Broken Record Technique) Google Forms quiz on Time Management Learning and Assessment Methods: Reading Writing Internet Research Drag and Drop YouTube video review Question and Answer Google Forms Quiz
Health and Safety Interactive Flashcards Vocabulary Quiz
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Health and Safety Interactive Flashcards Vocabulary Quiz

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This resource is for those that are wanting to improve their vocabulary skills around Health and Safety. Often the words in policies and documentation are not clear and straightforward. This is a fun way to learn. Can be used as a lesson starter, or as a review at the end of the lesson (exit ticket). These flash cards can be used individually, with pairs, teams or groups of learners. Teams compete to find the correct word that is a best fit for the definitions. Ask them to write 1-12 or 1-4 on a piece of paper or device. If you have less time use the slides that contain 4 words only. Time learners and ask them to write their answers down for their pair, team or group. Once the time is up, click on each square to reveal the correct answer. (answers may differ and this provides an good opportunity for discussion – however to get a point, the team must have the word that is listed on the screen). Tally up the correct results to find a winner! Please leave a review once you have downloaded and used this product. When you have done that you may choose one FREE resource from my shop. Seek link below: ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Canva - Create a Resume / CV Assignment for Students
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Canva - Create a Resume / CV Assignment for Students

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Students love using Canva and this fun lesson will keep them engaged and busy whilst working on creating a Resume / CV. This is a no prep assignment. In this digital age, a well-designed CV is essential for standing out in the job market. In this lesson, your students will learn how to create a professional-looking CV using Canva, a user-friendly graphic design platform. They will go through the process of selecting a template, customizing text, font, and images, and formatting their CV to showcase their skills and experience. This lesson includes a grading rubric to evaluate their final product, making it an excellent assignment for your students to demonstrate their learning and skills. By the end of the lesson, your students will have a high-quality CV that they can use to apply for jobs and internships. Suitable for high school and college students, this lesson is a great addition to any career development or digital literacy curriculum. Just deliver the pdf with instructions, shortcuts keys and examples to them either electronically or by print. You will need an internet connect so that students can use the Free or Education account in Canva to complete this lesson. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
Microsoft Publisher Shortcut Keys
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Microsoft Publisher Shortcut Keys

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Increase your productivity by printing out and learning some really handy short cut keys. This resource contains 3 pages of shortcut keys and commands in a pdf and word format in case you want to edit it. E.g. you could delete the ones that you know you won't use and then print out the really useful shortcuts.
Running Effective Meetings: Brainstorming Template
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Running Effective Meetings: Brainstorming Template

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One of the most common gripes within the workplace is time wasted on Meetings. The first step to working on this is to define what a successful meeting looks like for your team. This brainstorming template is a starting point. Follow me for updates as I'll soon be putting up a full lesson on all you need to know about running a successful meeting. Meanwhile, please feel free to use this template. Hand it out at your next unruly meeting and see what ideas people come up with. When initiating change it is important to get buy in from all team members. Using this template will greatly assist with this. Please leave me a review :-) It would be much appreciated.
Microsoft Word Shortcut Keys A-Z
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Microsoft Word Shortcut Keys A-Z

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This resource is a worksheet that contains a list of Word shortcut keys from Ctrl A to Ctrl Z. Learners fill out the worksheet to the best of their ability either individually or as a group exercise. An answer sheet is provided. They can then go and try out all the shortcuts for themselves.
Leadership - Steps to Effective Delegation Handout
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Leadership - Steps to Effective Delegation Handout

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Delegation is a skill that needs to be mastered and practiced to ensure successful results. This 9 step process in the form of a handout goes through all the steps to ensure that you are delegating tasks to the right people so that you will get successful outcomes. Use it to refer to next time you need to delegate a task, and watch your success rate soar!
QR Codes explained
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QR Codes explained

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A QR Code is a two dimensional bar code designed to link paper or signs to the Internet. QR stands for Quick Response. Using a QR reader, you can link to a website, trigger a phone call, go to a blog, an email address and so on. This is a one page instruction on how to use and view QR codes.
Free Microsoft Word Styles Summary Sheet
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Free Microsoft Word Styles Summary Sheet

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Styles are an important area of Microsoft Word. They are extremely useful to keep consistency within large documents, to manage formatting efficiently and to be able to automatically generate a Table of Contents. This free resource is a summary of how to create, modify and delete styles. It is provided as a pdf and word document so can be edited.
Halloween Word Match Activity with Answer Key - Free
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Halloween Word Match Activity with Answer Key - Free

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This is a great word match activity to use to review vocabulary around the theme of Halloween. There are 20 words listed. Can be used for ESL, workplace training, or classrooms as part of a lesson, as an activity for early finishers or just a fun challenge to begin or wrap up a lesson. The files come in both pdf and word versions in case minor changes are required for your audience.
Microsoft Office Keyboard shortcuts
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Microsoft Office Keyboard shortcuts

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This resource is a print out and display for all users of MIcrosoft office applications. It contains the key, common shortcuts that should be used as a regular part of your day. It is much quicker to use shortcut keys to navigate around Microsoft Office than using the mouse. Once these are part of your everyday routine, life will become much more productive for you.
Zoom Shortcut keys Distance Learning Free
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Zoom Shortcut keys Distance Learning Free

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Use this cheat sheet to increase your productivity when using Zoom for online meetings and classes. It is here to stay and to make your life easier, I have put together a sheet of Zoom Shortcut keys that you can print out and use to get more efficient when collaborating online with work colleagues, students, learners and friends.
Customer Service Skills Complaint Resolution using the TACTICS method
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Customer Service Skills Complaint Resolution using the TACTICS method

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This is a complete lesson on complaint resolution using the TACTICS method. The resource contains a lesson plan, worksheets, diagrams of the model, a company policy to review, and practical exercises for the group to carry out. There is also a feedback form included. The acronym TACTICS is used to work through a step by step process to handle a complaint from a customer. This is an important aspect of customer service. Once the learner has reviewed the process, it is a good idea to have the class separate into groups and role play various complaints scenarios using this method. All documentation is provided. I have used this successfully with a Business training class. They enjoyed it and provided excellent feedback. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Customer Service training - Telephone Etiquette Roleplay Cards and message pad template
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Customer Service training - Telephone Etiquette Roleplay Cards and message pad template

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This resource contains various phone call situations written on role play cards that occur at work. It also contains a set of blank cards for learners to make up their own scenarios as well as message pad templates. Learners can role play situations and practice their telephone answering skills. It is important that the person answering the call uses correct telephone etiquette and takes down the message accurately. They can be used as part of or a whole lesson on telephone etiquette, which is an important customer service skill. Instructions: 1. Use the Word document to make any changes to the scenarios. Go straight to 2 if no changes are required. 2. Print out as many copies of page 3 as you need. (Will depend on number of pairs). 3. Cut out with scissors or guillotine 4. Page 5 contains phone message pads. Use them to take messages. To do the activity, all you need is two students, one with paper and pen for taking a message. Have your students sit back to back so they cannot use non-verbal cues to understand what their partner is saying. That way the role-play will be more like a real telephone conversation. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources