A complete set of lessons and tasks for the customer service unit on the IGCSE Cambridge Travel and Tourism specification consisting of 21 resources. For more free and paid resources visit the Tourism Teacher website.

This is the entire unit of work for the Destination Development and Management topic of the Cambridge A Level Travel and Tourism course. It includes a series of 30 resources with additional tasks and activities. For more free and paid resources visit the Tourism Teacher website.

A comprehensive lesson on how travel and tourism organisations use market research to identify customer needs. Includes worksheet.

A full set of lessons on customer service in travel and tourism. Covers internal and external customers, the importance of quality customer service, what makes good/bad customer service, ways of assessing customer service and health and safety at work. Includes a range of activities and tasks.

This lesson focusses on the concept of sustainable tourism and the growth of sustainable tourism.

This is a full set of resources for the new BTEC Tech Award level 1/2 component 3. It includes a total of 31 seperate resources that are designed to be delivered over several lessons each. All lessons are prepared by Dr Hayley Stainton owner of the leading tourism education website Tourism Teacher. Includes PowerPoint presentations, a range of activities, homework tasks, exam practice and more. Visit the Tourism Teacher website to see the full range of resources available.

PowerPoint presentation including activities covering the customer service journey in travel and tourism.

Lesson on the importance of LinkedIn in today’s society and how to create a profile.

This is a full set of resources for the new BTEC Tech Award level 1/2 component 1. It includes a total of 40 seperate resources that are designed to be delivered over several lessons each. All lessons are prepared by Dr Hayley Stainton owner of the leading tourism education website Tourism Teacher. Includes PowerPoint presentations, a range of activities, homework tasks, exam practice and more. Visit the Tourism Teacher website to see the full range of resources available.

Complete unit of work for the Cambridge IGCSE Travel and Tourism unit of Destination Marketing consisting of 15 resources. For more free and paid resources visit the Tourism Teacher website.

This is a full set of resources for the new BTEC Tech Award level 1/2 component 2. It includes a total of 31 seperate resources that are designed to be delivered over several lessons each. All lessons are prepared by Dr Hayley Stainton owner of the leading tourism education website Tourism Teacher. Includes PowerPoint presentations, a range of activities, homework tasks, exam practice and more. Visit the Tourism Teacher website to see the full range of resources available.

Series of 29 resources and activities addressing all of the unit content in detail for topic 1- the changing nature of travel and tourism for the Cambridge A Level qualification. Find more like this on the Tourism Teacher website.

A complete unit of work for the Cambridge IGCSE topic Customer Service consisting of 13 resources. For more free and paid resources visit the Tourism Teacher website.

PowerPoint presentation and worksheet on owndership of organisations in travel and tourism.

Entire unit of work for unit 2 Cambridge A Level, Travel and Tourism Destinations. Includes 9 lessons and 8 activities. Find more like this on the Tourism Teacher website.

Complete unit of work for the topic Global Tourism on the Cambridge IGCSE specification consisting of 33 resources. For more free and paid resources visit the Tourism Teacher website.

This is a comprehensive booklet designed to accompany component 1 of the BTEC Tech Award designed by Tourism Teacher. The booklet covers all of the BTEC criteria as listed in the specification and has a range of tasks for students to complete such as gapped activities, research activities, writing tasks, poster design, question and answers, challenge tasks etc. This booklet can be used alongside your classroom teaching, as a homework booklet or as a revision book. The total length of this PDF booklet is 57 pages.

PowerPoint presentation with worksheet on horizontal and vertical integration in travel and tourism. For more free and paid resources visit the Tourism Teacher website.

A FREE PowerPoint presentation with video about why you should study travel and tourism. Perfect for option evenings, open evenings and inductions. Suitable for a range of travel and tourism courses including Cambridge A Level, Cambridge IGCSE, BTEC, NCFE, City and Guilds and more. Fore more free and paid resources, visit the Tourism Teacher website.

Powerpoint presentation with activities focussing on types of accommodation, room types, facilities, meals, abbreviations, grading, additional services and more. For more free and paid resources visit the Tourism Teacher website.