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Tourism_Teacher

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Welcome to my TES shop! I have a range of travel and tourism resources designed for generic travel and tourism programmes as well as Cambridge IGCSE Travel and Tourism, Cambridge A Level Travel and Tourism and BTEC Tech Award in Travel and Tourism. Can't find what you're looking for here? Visit the Tourism Teacher website for more free and paid resources.

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Welcome to my TES shop! I have a range of travel and tourism resources designed for generic travel and tourism programmes as well as Cambridge IGCSE Travel and Tourism, Cambridge A Level Travel and Tourism and BTEC Tech Award in Travel and Tourism. Can't find what you're looking for here? Visit the Tourism Teacher website for more free and paid resources.
Customer service in travel and tourism- full unit of work
Tourism_TeacherTourism_Teacher

Customer service in travel and tourism- full unit of work

(0)
A full set of lessons on customer service in travel and tourism. Covers internal and external customers, the importance of quality customer service, what makes good/bad customer service, ways of assessing customer service and health and safety at work. Includes a range of activities and tasks.