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Tourism_Teacher

Welcome to my TES shop! I have a range of travel and tourism resources designed for generic travel and tourism programmes as well as Cambridge IGCSE Travel and Tourism, Cambridge A Level Travel and Tourism and BTEC Tech Award in Travel and Tourism. Can't find what you're looking for here? Visit the Tourism Teacher website for more free and paid resources.

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Welcome to my TES shop! I have a range of travel and tourism resources designed for generic travel and tourism programmes as well as Cambridge IGCSE Travel and Tourism, Cambridge A Level Travel and Tourism and BTEC Tech Award in Travel and Tourism. Can't find what you're looking for here? Visit the Tourism Teacher website for more free and paid resources.

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Customer service in travel and tourism- full unit of work
Tourism_TeacherTourism_Teacher

Customer service in travel and tourism- full unit of work

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A full set of lessons on customer service in travel and tourism. Covers internal and external customers, the importance of quality customer service, what makes good/bad customer service, ways of assessing customer service and health and safety at work. Includes a range of activities and tasks.