This lesson covers: The concept of quality Methods of ensuring quality Quality control, quality assurance The importance of quality in both the production of goods and the provision of services Reputation of the business, to gain and retain customers, reduce product returns and recalls This lesson was written by Sarah Hilton for Revisionstation

This lesson covers: To be able to identify various methods of selling To be able to describe the influence of e-commerce on business activity To be able to discuss the importance to a business of good customer service, including after-sales service To be able to evaluate the contribution of product knowledge and customer engagement to good customer service This lesson is written by Sarah Hilton for Revisionstation

This lesson covers: Factors influencing business location Costs, the proximity to market, labour and materials This lesson was written by Sarah Hilton for Revisionstation

This lesson covers: The role of procurement Identifying goods and services to buy, choosing suppliers, ordering goods and services, receiving deliveries from suppliers The impact of logistical and supply decisions on businesses Time, length of supply chain, reliability of supply, costs, customer services This lesson was written by Sarah Hilton for Revisionstation

This lesson covers: The purpose of the finance function Provide financial information, support business planning and decision making The influence of the finance function on business activity This lesson was written by Sarah Hilton for Revisionstation

This lesson covers: Ethical considerations and their impact on businesses Treatment of workers / suppliers / customers, sourcing of materials, marketing decisions Environmental considerations and its impact on businesses Sustainability, waste disposal, pollution, climate change This lesson was written by Sarah Hilton for Revisionstation

This lesson covers: The concept of globalisation The impact of globalisation on business The growth of multinational companies, influences on business location, international branding, how businesses compete internationally This lesson was written by Sarah Hilton for Revisionstation

This lesson covers: The reasons businesses need finance Establishing a new business, funding expansion, to run the business, recruitment, marketing Ways of raising finance Loan, overdraft, trade credit, retained profit, sale of assets, owner’s capital, new partner, share issue, crowdfunding How and why different sources of finance are suitable for new and established businesses This lesson was written by Sarah Hilton for Revisionstation

Pearson Edexcel A Level International Business (133) 4 Pricing Strategies This lesson covers: a) Types of pricing strategy: • cost plus (mark-up on unit cost) • price skimming • penetration • predatory • competitive • psychological. b) Factors that determine the most appropriate pricing strategy for a particular situation: • number of USPs/amount of differentiation • price elasticity of demand • level of competition in the business environment • strength of brand • stage in the product life cycle • costs and the need to make a profit. c) Changes in pricing to reflect social trends: • online sales • price comparison sites. This lesson is written by Sarah Hilton for Revisionstation

Pearson Edexcel A Level International Business (133) 5 Distribution This lesson covers: a) Distribution channels: • four stage: producer to wholesaler to retailer to consumer • three stage: producer to retailer to consumer • two stage: producer to consumer. b) Changes in distribution methods. This lesson is written by Sarah Hilton for Revisionstation

Pearson Edexcel A Level International Business (134) 2 Recruitment This lesson covers: a) Recruitment and selection process: • internal versus external recruitment. b) Costs of recruitment, selection and training c) Types of training: • induction • on-the-job • off-the-job. This lesson is written by Sarah Hilton for Revisionstation

Pearson Edexcel A Level International Business (134) 3 Organisational Design This lesson covers: a) Structure: • hierarchy • chain of command • span of control • centralised and decentralised. b) Types of structure: • tall • flat • matrix. c) Impact of different organisational structures on business efficiency and employee motivation. This lesson is written by Sarah Hilton for Revisionstation

Pearson Edexcel A Level International Business (134) 5 Leadership This lesson covers: a) Leadership: • the distinction between management and leadership. b) Types of leadership style: • autocratic • paternalistic • democratic • laissez-faire. c) The difficulty of moving from entrepreneur to leader. This lesson is written by Sarah Hilton for Revisionstation

Pearson Edexcel International A Level Business (132) 5 YED Income Elasticity of Demand Complete teaching resources for a whole lesson including a PowerPoint and worksheet Written by Sarah Hilton for Revisionstation a) Calculation of income elasticity of demand. b) Normal and inferior goods. c) Interpretation of numerical values of income elasticity of demand. d) The factors influencing income elasticity of demand. e) The significance of income elasticity of demand to businesses

NEW Pearson Edexcel A Level International Business (133) 1 Marketing objectives a) Marketing objectives • increase market share • increase revenue • building a brand. b) The product life cycle and extension strategies. c) The Boston Matrix and the product portfolio. d) The concept of ‘marketing mix’. e) Marketing strategies appropriate for different types of market: • mass markets • niche markets • business to business (B2B) • business to consumer (B2C). f) Consumer behaviour – how businesses develop customer loyalty.

Pearson Edexcel A Level International Business (133) 2 Product service design This lesson covers: a) Design mix: • function • aesthetics • cost/economic manufacture. b) Changes in the elements of the design mix to reflect social trends: • concern over resource depletion: designing for waste minimisation, re-use and recycling • ethical sourcing. This lesson was written by Sarah Hilton for Revsionstation

AS(7131) A-level (7132) Specifications For teaching from September 2023 onwards For as exams in May/June 2024 onwards For a-level exams in May/June 2025 onwards Version 2.0 This lesson covers: Calculating and interpreting human resource data Students should be able to calculate and interpret: labour turnover labour productivity employee costs as percentage of turnover labour cost per unit The use of data for human resource decision making and planning This lesson was written by Sarah Hilton for Revisionstation

AS(7131) A-level (7132) Specifications For teaching from September 2023 onwards For as exams in May/June 2024 onwards For a-level exams in May/June 2025 onwards Version 2.0 This lesson covers: The value of setting human resource objectives employee engagement talent development training diversity alignment of employee and employer values number, skills and location of employees Methods of achieving resource objectives Soft and hard Human Resource Management (HRM) This lesson is written by Sarah Hilton for Revisionstation

This lesson covers: a) Opportunity cost. b) Trade-offs. This lesson was written by Sarah Hilton for Revisionstation

Complete teaching resources for a whole lesson including a PowerPoint and worksheet Written by Sarah Hilton for Revisionstation NEW Pearson Edexcel International A Level Business (135) 2 Entrepreneurial motives & characteristic a) Characteristics and skills required. b) Reasons why people set up businesses: • financial motives: profit maximisation and profit satisficing • non-financial motives: ethical stance, social entrepreneurship, independence and home working.