pdf, 1023.06 KB
pdf, 1023.06 KB
pptx, 845.81 KB
pptx, 845.81 KB
This course will assist you in identifying behaviour traits within yourself that could be creating barriers to effective communication both in the workplace and your personal life.

It covers:
Passive, Assertive and Aggressive styles of communication
Ideas for gaining Confidence
The use of I statements to clearly communicate your message.

This is an interactive PowerPoint presentation that contains activities for learners to practice their communication skills.

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Communications, Workplace, ESOL and Computing Resources

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