It covers:
Passive, Assertive and Aggressive styles of communication
Ideas for gaining Confidence
The use of I statements to clearly communicate your message.
This is an interactive PowerPoint presentation that contains activities for learners to practice their communication skills.
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Communications, Workplace, ESOL and Computing Resources
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A bundle is a package of resources grouped together to teach a particular topic, or a series of lessons, in one place.
Communication skills in the Workplace Bundle
Your students will find these lessons engaging, fun and interactive. This bundle contains essential communications skills for the workplace and classroom. Worksheets, activities and Powerpoint Presentations that are fully editable. **Included**: Active Listening Assertive Communication Complaint Resolution Conflict Management Styles Customer Service Skills Worksheet Feedback model Giving verbal instructions Goal Setting H&S Values Time Management Teamwork No preparation is required.
Assertiveness skills and Conflict Management Bundle
This bundle contains a workbook and powerpoint presentation on Assertiveness and some activities on Conflict Management Styles
Projects and Teamwork Bundle
When planning a project at work or school, it's important to get team members prepared for their roles, tasks and responsibilities within the team. The resources contained in the bundle are all you need to help you accomplish this. The three that I would start with are: Identifying your Values - choose values as a group Workplace issues: Brainstorm, problem Solve and Create Smart goals Team collaboration - important for all to understand how teams work. These resources are tried and tested in the workplace by my learners with amazing results for project outcomes.
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