Operations Management (Producing a good / Providing a service and the importance of Customer Service / Small businesses and ICT / Protecting the consumer)

Written by an experienced Business Studies Teacher of all ability groups this bundle contains all the topics relating to Operations Management for the AQA GCSE in year 10. Approximately 5 weeks content including: Producing a good (Job and batch) Providing a service / Small businesses and ICT / The importance of Customer Service / Protecting the consumer. Every topic comes in the form of a workbook that can easily be used on pc / iPad or printed for hand writing. The booklet contains links to websites / videos that explain the various topics and contain a variety of tasks including pc / app tasks and exam style questions and case studies.