Comprehensive lesson containing a full presentation and worksheet. (model answers included)
The lesson outlines all the specification points of The Sales Process within the GCSE (9-1) Edexcel Business Studies course (useful for other exam boards too)
This lesson teaches the following content:
● product knowledge, speed and efficiency of service, customer engagement, responses to customer feedback, post-sales service.
The importance to businesses of providing good customer service.
Click on the links below to check out some of our FREE GCSE (9-1) Business lessons and Worksheets to get a flavour of what this resource entails:
Dynamic Nature of Business Lesson
Market Research Lesson
Dynamic Nature of Business Worksheet
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GCSE 9-1 Business - Theme 2 Lesson Pack (Topics 1-5) - 19 lessons
**19** complete lessons (each including a presentation and worksheet) covering the whole of **theme 2** (half of the entire course) within the GCSE 9-1 Edexcel Business Specification. (useful for other exam boards too) Each lesson covers all the specification points for that particular sub topic. They contain **starter activities**, **exam questions** and a **worksheet (with model answers)** to finish off the lesson. This will ensure students can apply the content/knowledge to actual GCSE questions. **Lessons included:** 1. Business growth 2. Changes in business aims and objectives 3. Business and globalisation 4. Ethics, the environment and business 5. Product 6. Price 7. Promotion 8. Place 9. Using the marketing mix to make business decisions 10. Business operations 11. Working with suppliers 12. Managing quality 13. The sales process 14. Business calculations 15. Understanding business performance 16. Organisational structures 17. Effective recruitment 18. Effective training and development 19. Motivation **Click on the links below to check out some of our FREE GCSE (9-1) Business lessons and Worksheets to get a flavour of what this resource entails:** [Dynamic Nature of Business Lesson](https://www.tes.com/teaching-resource/the-dynamic-nature-of-business-gcse-business-1-1-1-12553976) [Market Research Lesson](https://www.tes.com/teaching-resource/resource-12634976) [Dynamic Nature of Business Worksheet](https://www.tes.com/teaching-resource/resource-12567403)
GCSE 9-1 Business - Making operational decisions [4 lessons topic 2.3]
**4** comprehensive lessons (each including a presentation and worksheet with model answers) covering topic 2.3 **(making operational decisions)** within the GCSE 9-1 Edexcel Business specification. (useful for other exam boards too) **Lessons included:** -Business operations -Working with suppliers -managing quality -the sales process **Click on the links below to check out some of our FREE GCSE (9-1) Business lessons and Worksheets to get a flavour of what this resource entails:** [Dynamic Nature of Business Lesson](https://www.tes.com/teaching-resource/the-dynamic-nature-of-business-gcse-business-1-1-1-12553976) [Market Research Lesson](https://www.tes.com/teaching-resource/resource-12634976) [Dynamic Nature of Business Worksheet](https://www.tes.com/teaching-resource/resource-12567403) *We really appreciate feedback on our resources so if you kindly leave a review down below, you will be able to claim any resource (up to the value of this resource) from our shop for FREE. Just email Resourcify321@gmail.com with your username and your chosen resource. Your chosen resource will be sent to you within 24 hours.*
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