Unit B13: Developing Routine Office Administration Skills

Key Topics for Each Week
Introduction to Office Administration
Understanding the Role of Office Administration
Learning to Organize Files and Records
Exploring Scheduling and Time Management
Using Office Tools and Equipment
Developing Professional Communication Skills
Understanding Data Entry Basics
Managing Incoming and Outgoing Correspondence
Learning Meeting Preparation and Support
Creating Simple Reports and Documents
Practicing Problem-Solving in Office Scenarios
Improving Team Collaboration in Office Tasks
Understanding Office Policies and Procedures
Handling Confidential Information Securely
Building Customer Service Skills in an Office Environment
Learning Digital Organization Tools
Practicing Routine Office Procedures
Preparing for Office Skills Assessment
Finalizing an Office Administration Portfolio
Final Showcase and Reflection
Steps to Develop Resources for Unit B13
PowerPoints (Weeks 1–20):

Weekly presentations covering office tasks, tool usage, and key administrative skills.
Includes objectives, activities, and discussion prompts.
Assignment Brief:

Learning Aims:
A: Understand the key principles of office administration.
B: Develop and demonstrate routine office administration skills.
Tasks will include performing administrative tasks and reflecting on performance.
Student Workbook:

Includes guided activities and templates for:
Organizing files and schedules.
Practicing administrative tasks like correspondence and data entry.
Reflecting on skills and improving workflows.
Teacher Task Sheets:

Assessment tools for evaluating students’ administrative skills and performance.