In this PowerPoint presentation I cover:
dentifying and understanding customer needs:
● what customer needs are: price, quality, choice, convenience
● the importance of identifying and understanding
customers: generating sales, business survival.
There are also 3 exam style questions to help student prepare for the exam.
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Very basic and the exam questions not detail. The quality of work is not worth the price. The resource is overpriced.
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£5.00