The second resource is a PowerPoint presentation that is useful for leadership coaching. It is interactive, and in the notes page of the presentation there are examples of activities for the learners to participate in as you work your way through the presentation.
The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon.
Don't overcommunicate by email.
Make good use of subject lines.
Keep messages clear and brief.
Be polite.
Check your tone.
Proofread.
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Communications, Workplace, ESOL and Computing Resources
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Workplace Essential Skills Bundle
This covers essential skills to have and build on in the work environment. Assertive Communication Preparing an Elevator Speech Complaint Resolution methods Conflict Resolution Problem solving in relation to projects and workplace issues Customer Service Skills worksheet Email Communication Ethics and Workplace Dilemmas Giving and Receiving Feedback Goal Setting using SMART goals Health & Safety Identifying your Values individually and as a team Writing Standard Operating procedures (sops) Teamwork Microsoft Powerpoint
Workplace Writing Bundle - Common Errors, SOP's, Handwriting, Emails
Better Handwriting for Adults and older children Common Writing Errors - PPT quiz and Task Cards Writing a SOP (Standard Operating Procedure) Writing Effective Emails - Powerpoint and E-book Summarising non fiction text - Powerpoint and worksheets
Writing Bundle - Common errors, Emails, Work Instructions
Common Writing Errors - task cards, group activities PowerPoint Quiz with answers for common errors Writing Effective Emails (PowerPoint and eBook) Writing a standard operating procedure (with templates)
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