We offer an extensive range of engaging resource that are proven to educate learners of various ages and abilities. Our catalogue of workbooks cover an array of subjects including Functional Skills, Maths, English, Digital Skills, Retail, Employability, Social Development and Tutorials.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Contact us at SmartbooksEd@outlook.com.
We offer an extensive range of engaging resource that are proven to educate learners of various ages and abilities. Our catalogue of workbooks cover an array of subjects including Functional Skills, Maths, English, Digital Skills, Retail, Employability, Social Development and Tutorials.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Contact us at SmartbooksEd@outlook.com.
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials or English sessions .
This particular worksheet focuses on Using a Dictionary and requires learners to demonstrate new abilities in how to use it effectively through a series of tasks.
The tasks include finding words associated with each other and sorting them alphabetically and a timed activity where learners compete to find certain words in the quickest time. The final light-heated challenge requires learners to find words in the dictionary to describe each other and their teacher or tutor using the letters of everyones first names.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
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These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaced the current Functional Skills ICT Qualification from 31st of July 2023. The DFSQ’S main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification is made up of 5 Module and broken down into a series of units.
The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered which can be signed off.
Module 1 - Using devices and handling information
Unit - 1.4 Carry Out Searches online
This resource includes:
Task 1 - Learners are required to find the answers to find the answers to 18 general knowledge questions using the World Wide Web. This can be an individual or group timed challenge. All answers will be officially checked with any incorrect answers incurring a 10 second penalty.
Task 2 - Learners will become familiar with the most commonly asked online questions. They will guess using ‘first word’ criteria and then carry out a search to find the ‘most popular’ based on the most current data.
Task 3 - Learners will learn how to take a screenshot using different digital devices, put this into practice and attach the evidence.
Task 4 - Learners will demonstrate how to carry out a variety of searches online. They are required to plan a fictional holiday following specific guidelines and meeting certain criteria.
Extension Activity – Learners to continue with Task 4 and carry out two further searches based around the weather and reviews of their chosen destination and accommodation.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit.
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023.
The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units.
The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off.
This resource covers:
Module 4 – Transacting
4.1 Completing and Submitting an Online Form
This resource includes:
Task 1- What are Online Forms
Learners to become familiar with types of online forms and match up each category with is correct description.
Task 2 – Paper Based v Digital Online Forms
Learners will discuss as a group the key benefits of using online forms compared to traditional paper ones. They can make a list of the pros and cons of each.
Task 3 – Personal Details
This activity allows learners to identify information that is commonly asked for on forms and information less frequently required.
Task 4 – Data Validation
Learners to read 4 scenarios and establish why each fictional character cannot proceed with their online forms.
Task 5 – Learners will scan a (paper based) version of an online form created in Google Forms. They will make notes and identify different question formats and data validation rules.
Task 6 – Create & Complete an online form
Learners will create an account with Google and log into Google forms. They can follow the step-by-step instructions to build an online form which they will then send to their peers for completion and one to their tutor to evaluate and give feedback on. They can then collate responses in google forms and give feedback to one another.
Recap Quiz (Answers included)
Also included in this resource is a Glossary for learners to fill out and Skills and Knowledge checklist to be completed before and after delivery of this unit. Guided Tutor Answers for relevant tasks are included.
This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
These workbooks have been designed and proven to challenge and assess learners understanding of the knowledge required of them to achieve a Functional Skills Maths Certificate at Entry level.
The workbooks include various tasks and activities that to suit learners of all ages and varied abilities in preparing them for their up and coming assessment. The resources have been very successful with keys stage 1 and 2 and with SEN/LLDD learners of all ages.
This particular workbook primarily focuses on ‘addition’ and can be easily adapted as available to download as a PDF file to stretch abilities of learners working at a higher level. A Word version is available just message me for this format.
This installment includes:
Dominoes Challenge
Dominoes (Test your friends)
Roll the dice!
Family Picnic & Quiz
Piggy Pairs
Numbers Game
Against the clock
Squares Count
Pyramid Puzzle (easy, Medium, Hard)
Colour your own sums
Counting the Pennies
Holiday Money
Number Line Counting
Let’s use Tally (Farmyard Task)
Time for Bingo (Bingo & Caller cards included)
All other Functional Skills Challenge Workbooks in this series will be available soon on TES and will cover other essential criteria such as:
Subtraction
Multiplication
Division
Lines and scales
Using a Calculator
Estimating and Rounding
Number Patterns
Percentages
Ratios
Fractions
Decimals
This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546)
The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. Each page has a header that includes the individual outcomes covered and can be assessed easily and then signed off.
These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular installment in the series focuses on helping the learner plan for progression by understanding their programme and the facilities and support available and by being able to recognise and build on personal stengths.
Learner outcomes are as follows;
1 Understand own study or training programme
2 Know the facilities & support available in the college
3 Recognise personal strengths (skills, qualities and attitudes) needed for learning and work
4 Agree an action plan for self-improvement
Other Units in this series are available on TES and within the SmartBooks Resource Shop
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
These BUNDLE Work Books have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials, English or various other sessions .
These particular BUNDLE includes the following;
Work Book 1 PESKY SEAGULLS focus on reading an article based on the growing Seagull problem in the UK and requires learners to demonstrate English and ICT skills that subtly embeds many of the Functional skills required for assessment.
Work Book 2 FOOTBALLERS WAGES focuses on the ongoing debate of Footballer wages and how much they earn compared with other occupations. Tasks include reading through an example of an online forum, leaving their own post, replying to other members comments and then answering a series of question based on the whole forums content.
Work Book 3 FIZZY DRINKS focuses on reading an article based on the growing issue of fizzy drink consumption in the UK and worldwide and requires learners to demonstrate various English and ICT abilities.
Please Note: There are various spelling and grammar mistakes in the Fizzy Drinks article that have been placed intentionally for the purpose of the first 2 tasks. Answers for these tasks are included in the resource on the last page.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials or English or ICT sessions .
This Smartbook focus on Speaking and listening and subtly embeds many of the Functional skills required for assessment in both English and ICT.
Tasks include familiarising the learner with past and present Prime Ministers and thinking about policies they would introduce if they were the leader of the Country.
Learners will then have the opportunity to present a PPT to the rest of the group. The policies can be humorous and light-hearted or could be more thoughtful and based on current affairs.
The resource includes a light-hearted PowerPoint which can be adapted by the tutor.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
The 4th instalment in a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment.
This particular series focuses on Teamwork and includes the following:
What is Teamwork
Prioritising Tasks
Communication Breakdowns
Conflict within a team
Benefits of Teamwork
Communication Types
Body Language
Two way Communication
Team Scenario Task
Humour in the Workplace
Teamwork Roles
Recruitment Task
Timed Wordsearch
Series Recap
Series 1, 2 and 4 available at the TES Smartbooks Shop
Look out for the FLASHCARD Resource that accompanies the Smartbooks Retail Series of Workbooks.
The resource is in PDF Format but also available as a fully editable Word doc by request.n
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023.
The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units.
The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off.
This resource covers:
**Module 5 – Being Safe and Responsible online
5.4 - Understand the benefits of using security software (including anti-virus, firewall) to protect against online risks
This resource includes:
Task 1 - Learners will be asked to recognise three commonly used security software products and then brainstorm 3 benefits and 3 negatives associated with using security software programmes to protect their digital devices.
Task 2 - Learners to use online resources including product websites to research AVG, McAfee, and Norton and complete a Comparison Chart provided. They will also record the cost of the premium version for each product in the chart. This will be followed by a group discussion.
Task 3 – Learners to demonstrate an understanding of ‘Firewalls’ and how they function in preventing online threats and label a diagram.
Task 4 – This task requires learners to spot the signs found in fake security adverts and pop-ups.
Task 5 – Learners will clarify any misconceptions of security software by identifying fake myths and real facts and follow with an explanation.
Task 6 – Learners will demonstrate they can update security software, run a scan, and review the results. They will follow the provided steps, and the tutor will observe/ assess their skills and complete an observation statement.
Recap Quiz (Answers included)
Also included is a Glossary for learners to fill out and Skills and Knowledge checklist to be completed before and after delivery of this unit.
Guided Tutor Answers for relevant tasks are also included.
This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
These worksheets have been designed and proven to challenge and assess learners ICT knowledge and capabilities using a functional approach. The tasks engage all and promote creativity and individuality.
This particular worksheet focuses familiarising learners with the Microsoft PowerPoint. The task requires learners to research, plan and pitch their ideal Festival event. They will then present their idea to others using the PowerPoint platform.
It is available to download as a PDF file however an editable Word version is available just message me for this format.
This transition pack has been put together to allow you as a Teacher/ tutor to gather information about new learners that will be joining your provision at the beginning of a new curriculum year and for the learners to become familiar with the college/school, the course and how things are going to look before they start.
It includes various assessment tasks and activities than can be used very effectively in the classroom during a transition or induction process. Alternatively it can be posted to learners for them to complete at home, they can then send it back to their provisions Teacher/Tutor. pack
The files includes an editable template that can be adapted to your own establishment and an example pack that has been successfully used by a Local College.
It is broken down into various tasks, activities and information.
About the course/Programme
An example Timetable
Learner Profile Page
Functional Skills assessment
• Maths Task
• English Activity
• ICT Challenge
Hopes and Fears
Learner Questions
Parents/Carers Questions
The course in Pictures (previous picture of learners taking part in fun and engaging activities)
Conclusion and Contact Details.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023.
The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units.
The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off.
This resource covers:
**Module 2 - Creating and Editing - 2.3 - Combine different types of information (including text, graphics, images) for a given purpose.
**
This resource includes:
Task 1 - Learners to understand why and when it is appropriate to combine Text, graphics and images and identify 9 examples of when documents integrate different types of information.
The next 3 pages offer basic tutorials on how to effectively use Text boxes, shapes, and icons.
Task 2 - Learners will produce a document that will practically demonstrate their competence using the ‘Text box’, ‘Shape’ an ‘Icon’ formatting tools. (An example has been provided)
Task 3– Learners will be challenged is to produce a ‘Lost Dog’ poster using Word. It will include an image sent by the tutor as well as other graphics and include the information provided.
Task 4 – The objective of this task is for learners to demonstrate even further confidence when combining graphics and text. They will showcase this by designing a fictional restaurant menu. (Example Provided)
Task 5 – Learners will take part in recap questionnaire (Guided answers provided)
Task 6 - As a group learners will come up with 6 benefits combining text, graphics and images. Your tutor will give you some (provided) guidance.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met. The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units.
The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off.
This resource covers: Module 2 - Creating and Editing - 2.1 - Use a suitable application to enter, edit and format text and includes 7 Tasks
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
An extensive bundle of all 4 instalments of resources centered on and around the Retail industry. They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment.
Series 1- 4 include the following resource
Series 1
What is Retail?
Jobs in the industry
First impressions
Retail Lingo
Retail Sectors
Customer Service (Observation Task)
Taking Payment
Cash Transactions
Identifying Forgeries
Checking a Check
Till Problems
Maths Task
Chip and Pin
Monopoly activity & Evaluation
Recap Quiz
Series 2
Window Displays
Visual Merchandising & Task
Shop Floor & Sales Areas
Manual Handling & Task
Lifting Equipment
Deliveries
Stock Management
Stock Checks
Product Placement & Task
Recap Quiz
Series 3
The Customer
Internal Customers
Customer Profiles
Customer Research
Effective Customer Service
Before, During & After
Pro’s & Cons for the Company
Presentation Task
Non Verbal Communication
Communication Task
Experiences of Customer Service
Customer Service Card Activity
Series 4
What is Teamwork
Prioritising Tasks
Communication Breakdowns
Conflict within a team
Benefits of Teamwork
Communication Types
Body Language
Two way Communication
Team Scenario Task
Humour in the Workplace
Teamwork Roles
Recruitment Task
Timed Wordsearch
Series Recap
Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks.
The resourcs are in PDF Format but also available as a fully editable Word doc by request.
This series of resources have been created for those Teaching and Studying Pearson BTEC Workskills Certificate.
The qualification itself is made up of over 100 Units and each unit requires assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Final Assignment Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes.
These concluding assignments can be completed by the individual learner and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular instalment in the series focuses on the importance of Working in a Team and covers the following criteria.
UNIT 11 Working in a Team.
Know what skills and behaviours are needed to work well as a team
Match own strengths and skills to a given team task
Work positively as a member of a team
Know own performance as a member of a team
A fully editable WORD DOC version is available on request.
Other Units in this series are available on TES and within the Grainge_Ed Resource Shop
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in tutorials, English or ICT sessions.
This particular worksheet focuses on the controversial issue of Animals in Captivity and requires learners to demonstrate their capabilities of understanding the opinions of others as well as being able to put their own opinion across. They will explore the pros and cons of the subject using online research and also have the opportunity to debate their findings with each other.
The task then requires them to present their final investigations in a newspaper article which they can design and present to the rest of the group and even display in the classroom. The Resource also includes worksheets to brief learners on the task as well as a Word Doc newspaper article Template to get them started.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These workbooks have been designed and proven to educate learners and enhance knowledge, wellbeing, creativity, individuality whilst embedding valuable functional skills. This particular workbook is based around the The game of Rounder and working as a team The level is pitched around E3
The workbook includes various tasks and they are broken down as follows;
Setting up the game. Learners will identify a team name, captain and players for each team.
The rules. Learners will gain a full understanding of the ‘how to play’ and can discuss and make any changes or amendments to the game.
The pitch and playing area. An activity that familiarises the learners with the pitch layout.
Good balls and no balls. Learner to complete a task that will confirm their previous understanding of this controversial element of the game.
Skills and strengths. Learners to identify the many individual and collective skills and strengths utilised in the game from communication, motivation, etc.
The workbook includes evaluation and picture evidence Sheets and scorecards templates.
The Images sourced are all royalty-free and are licenced for commercial use.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
This resource has been designed to subtly embed the valuable functional skills learners required to get the most out of education, work and everyday life and to help them function more confidently, effectively and independently.
Each resource has been proven to educate learners on a variety of subjects that will enhance knowledge as well as promoting creativity and individuality.
This particular Fun Game of Higher or Lower focuses on the calorie count of various popular foods.
Simply print off the 30 different food cards (back to back) onto card or alternatively laminate them.
Shuffle them and place the pile somewhere everyone can see or have a glamourous assistant hold them for you. Ensure that the cards are displaying the front of the cards.
Split in to two teams. The dealer will draw the first card, each team needs to try and guess the calorie count in that food item. The dealer will reveal the answer and whichever team was the closest gets to start.
The dealer will then in turn flip each car revealing a new food item. Each team needs to guess whether the calorie count is higher or lower than the previous card. Every correct answer will earn that team a point. The team keep going until they get one wrong and it the switches to the other team.
The game finishes when all the cards have been revealed and the team with the most points win. Alternatively you could ask the learner to stand up for higher or sit down for lower!
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These Smartbooks have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. This resource can be used effectively in Tutorials or English sessions.
This Smartbook focuses on the dangers of Text Driving and other distractions that cause accidents on the road.
The resource includes various tasks that look at:
Attitudes & Current Mindsets
The Consequences
The Facts & Statistics
Prevention
Tutor Answers to current statistics are also included, however these are obviously subject to change.
NOTE: The video used is available on YouTube, but should be watched before delivery as some more sensitive learners may find it upsetting.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These workbooks have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials, English and various other sessions. The unit also incorperats ICT with the optional use of Microsoft Excel, Publisher and Word.
These particular instalment focuses on the Pros & Cons of Tattoos and requires learners to complete various tasks, take an active role in group discussions, case studies and participate in activities to help them gain an understanding of the why people decide to have a tattoo, with lots of opportunity to give their own informed opinion.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com