FULL lesson on Business Communication Methods (no lesson plan, just worksheets in booklet). These are best used AFTER you’ve taught, or at least introduced, verbal/non-verbal communication and internal/external communication. I actually mark page 2 of the booklet as a test out of 20 to assess understanding of the topic.
Space on the front for teacher assessment WWW and EBi.
Starter - Identify the methods of communication from the images. Peer marked.
Extension - think of more methods of communication
Main - Questions (after teaching) on verbal/non-verbal and internal/external communication
Main 2 - Give a suitable method of communication for
Review (or second lesson) - rate methods of communication on speed, cost and whether receipt is confirmed.
Enjoy.
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