Customer Service Exceptional Skills Bundle
Resource Bundle
Resources included (5)
This bundle has some great activities for introducing customer service skills to learners. It includes:
- 30 Slide Customer Service Powerpoint
- Customer Service Skills Worksheets and Activities
- Telephone etiquette Roleplay cards with message template
- Complaint resolution using the TACTICS method
Files have been provided in both pdf and editable versions.
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Really interesting and helpful resources, thanks!
So happy I came across this sight I have a lesson on Customer Service and this is exactly what I needed. Thank you so much!
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£8.00