An interactive escape room lesson that explores the key components of good customer service. There are six fun task cards that include activities relating to the features of good and bad customer service. The lesson provides a fun and interactive introduction to some of the benefits and limitations for a business when implementing good customer service.
Lesson Objectives:
•To be able to identify the components of good customer service
•To be able to explain the benefits and limitations of good customer service
Included:
- Six task cards
- PowerPoint with starter and plenary
- Lesson Plan
- Answer sheet for teacher
- Answer sheet for students
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£3.00