Dealing with complaints - whether from parents, carers or community members - can be one of the most challenging aspects of school leadership. With vexatious complaints against schools and the number of instances of parents complaining on the rise, headteachers and senior leaders need ways of managing complaints and, crucially, preventing complaints from occurring when possible. This checklist is designed to do exactly that and allows school leaders to review their processes in order to prevent complaints from parents but also to manage legitimate complaints carefully. It covers the following key areas: Complaint prevention What to do following the receipt of a school complaint Complaint investigation Complaint resolution Managing persistent, serial and vexatious complaints Use the checklist to evaluate your current position when it comes to school concerns and complaints, such as how effectively you build and manage relationships with parents/carers and your use of communication to maintain a culture of mutual respect in school. This will help you to identify areas to develop to bolster your efforts in maintaining strong relationships and addressing concerns before they develop into a bigger issue, thus helping to prevent complaints from forming. For further leadership resources, take a look at our website - Honeyguide-SLS.co.uk

This CPD training bundle will support staff in how to differentiate between a pupil’s initial behaviour and further escalation by focusing on identifying the root causes of behaviour in order to tackle it effectively and prevent future escalation. Ideal for behaviour leads, SLT or anyone looking to strengthen staff behaviour management skills, this PowerPoint training session, designed to last for up to an hour, allows for collaboration, discussion and action-planning, and is perfect for INSET days, staff meetings or training sessions dedicated to improving behaviour management. Included in this CPD training bundle is a 32-slide PowerPoint for a ready-to-roll CPD session on differentiating between an initial, primary behaviour and an escalation behaviour. This is a perfect way to train staff in an effective behaviour management technique that focuses on identifying and addressing the root cause of the behaviour, rather than fire-fighting once escalation behaviour has occurred. For further behaviour CPD training, visit our website - Honeyguide-SLS.co.uk

If you need to use alterative provision (AP) to support any of your pupils, you’ll also need to check that the AP is a suitable setting, not only because of Ofsted requirements of using an AP but also to ensure the continued safeguarding and quality of education for your pupil(s). This checklist is designed to support school leaders to consider how the potential alternative provision approaches the following key areas: Safeguarding Health and Safety Curriculum and Quality of Education Behaviour and Attendance Pupil Support and Transition Communication and Information Sharing Ofsted Requirements You may find it beneficial to work through this checklist with the headteacher of the alternative provision (AP) so that you can agree to any arrangements and adjustments to support your pupil. It also offers guidance around where you may find the information you need to evaluate whether the AP is suitable. Further leadership resources can be found on our website, Honeyguide-SLS.co.uk

Support staff in how to avoid using group sanctions and collective punishment with this CPD training bundle which focuses on how staff can choose alternative and fairer methods of behaviour management instead. Ideal for behaviour leads, SLT or anyone looking to strengthen staff behaviour management skills, this PowerPoint training session, designed to last for up to an hour, allows for collaboration, discussion and action-planning, and is perfect for INSET days, staff meetings or training sessions dedicated to improving behaviour management. This CPD pack includes a 30-slide PowerPoint designed to last between 30 minutes to 1 hour, this time-saving and ready-to-roll CPD session on avoiding the use of group sanctions is a perfect way to train staff in the different ways they can manage challenging behaviour without collectively punishing or sanctioning pupils who weren’t part of the disruptive behaviour. The session begins with the Mapping section, which outlines how collective group sanctions can erode trust between staff and pupils, damage peer relationship and build resentment (and therefore future potential behaviour issues) among pupils who are unfairly sanctioned for other pupils’ misbehaviour. This is followed by the Routes Forward section, which gives staff practical examples of addressing group behaviour management situations without using collective sanctions through identifying specific behaviours and pupils, using clear and consistent expectations, reinforcing positive behaviour and addressing the root causes of misbehaviour. Presenter training notes are built into the PowerPoint to support you when delivering it to staff. With examples, behaviour management scenarios and thoughtful questions, the training PowerPoint allows for collaboration and sharing between staff members so you can be sure everyone’s on the same page when it comes to knowing the strategies to use to avoid group sanctions. The accompanying Training Action Plan allows staff to identify their start point and mirrors how the training session is laid out, allowing them to create their own bespoke action plan with strategies that address any gaps in their current behaviour management. In addition to this, the ten Behaviour Management Scenarios can be selected from to use in the training session itself or be delivered as a follow-up, allowing staff to show their understanding of the content and apply solutions to real-life scenarios where staff should avoid group sanctions and utilise alternative methods of behaviour management. Further CPD courses can be found on our website, Honeyguide-SLS.co.uk

This handy bundle will support you, a member of your team or one of your governors or trustees to check your school’s website to ensure compliance with the statutory information that schools must publish online. Created from the DfE guidance documents of what schools must or should publish online for both maintained schools and academies, the 10-page editable checklist gives you the exact items that need to published depending on your type of school. This means you can work through the list and check your school’s website for compliance, noting down any actions that need to be taken or any out-of-date information. The accompanying guidance gives you helpful hints and advice on how best to conduct the check as well as information on the importance of having an up-to-date website as Ofsted will check this before they visit your setting. You can find further resources on our website, Honeyguide-SLS.co.uk

This comprehensive audit will support you to assess your setting’s current position against the DfE’s Digital and Technology Standards for Schools and Colleges. Split into 11 sections that mirror the digital and technology standards and containing over 50 pages, this editable Word document walks you through what schools should have in place when it comes to ensuring they’ve got a safe, robust and sustainable digital infrastructure. The audit can be used flexibly by working through sections at different points and with different stakeholders. For example, you may wish to work with your ICT service provider or in-house IT staff on the more technical parts of the audit, such as the sections on broadband internet, cloud solutions, networks and servers. This will allow you to find out where you currently meet these standards so you can then focus on improving your IT and digital provision in other areas. Part of the standards require schools to have a member of SLT who is the digital technology lead - if your setting does not have one yet, you may wish to start with the sections of digital leadership and governance before moving on to other aspects of the audit, such as laptops, desktops and tablets, and digital accessibility. You may also wish to work with your DSL when looking at safeguarding requirements and keeping children safe by using the sections on cyber security, and filtering and monitoring, which is also available from Honeyguide as an individual audit here: Filtering and Monitoring Audit and Action Plan. School leaders may also find this audit helpful when looking to procure new IT equipment, infrastructure or services to ensure that any upgrades meet and exceed the digital and technology standards. This allows you to ensure you’re making robust and carefully researched purchasing decisions. Ensuring your school has safe and secure IT systems can be challenging, especially when it comes to the technical elements. This audit will support you by breaking down all of the complex digital and technological requirements into manageable chunks so that you focus on finding our your current position and any further improvements you need to make. You can find further resources on our website, honeyguide-sls.co.uk

Struggling to get release time to monitor Geography or having to complete subject monitoring in your PPA? This Ten-Minute Subject Monitoring in Geography Pack provides a solution to the challenges of having a high level of accountability as a primary subject leader but not having the time to complete the monitoring activities necessary - often because of factors beyond your control, such as the school budget, booking supply or getting cover. Ten-minute subject monitoring works by identifying different time slots where you can be away from your teaching commitments in order to conduct a precise and focused subject monitoring activity on one element, such as a book look focusing on one strand of the Geography curriculum or a single 10-minute lesson drop-in. So rather than trying to find a full afternoon’s cover to conduct a term or half-term’s worth of monitoring, you can spread monitoring across a term by choosing slots where teaching and learning in your own classroom won’t be impacted. Aimed at primary Geography subject leads (or those line managing a Geography subject leader), this pack walks you through the entire process and is full of ideas on how to find and utilise ten-minute time slots for subject monitoring. It also explores what you should be looking for in your monitoring when it comes to the four strands of substantive knowledge in Geography; locational knowledge, place knowledge, environmental, human and physical processes and geographical skills, as well as disciplinary knowledge in Geography. Further subject leader resources are available on our website, Honeyguide-SLS.co.uk

Struggling to get release time to monitor History or having to complete subject monitoring in your PPA? This Ten-Minute Subject Monitoring in History Pack provides a solution to the challenges of having a high level of accountability as a primary subject leader but not having the time to complete the monitoring activities necessary - often because of factors beyond your control, such as the school budget, booking supply or getting cover. Ten-minute subject monitoring works by identifying different time slots where you can be away from your teaching commitments in order to conduct a precise and focused subject monitoring activity on one element, such as a book look focusing on one strand of the History curriculum or a single 10-minute lesson drop-in. So rather than trying to find a full afternoon’s cover to conduct a term or half-term’s worth of monitoring, you can spread monitoring across a term by choosing slots where teaching and learning in your own classroom won’t be impacted. Aimed at primary History subject leads (or those line managing a History subject leader), this pack walks you through the entire process and is full of ideas on how to find and utilise ten-minute time slots for subject monitoring, as well as what you should be looking for in your monitoring when it comes to substantive knowledge and concepts, disciplinary knowledge and concepts, plus the chronological knowledge and historical terms and phenomena pupils need to grasp. Further subject leader resources can be found on our website, Honeyguide-SLS.co.uk

A key responsibility for headteachers and principals in schools is to support the wellbeing of your staff team, but what about you and your own wellbeing? You don’t need us to tell you that the pressures of school leadership can often feel overwhelming but our Headteacher Wellbeing Audit and Action Plan is here to help. Designed with the unique challenges of headship in mind, this tool helps you take stock of what or who is currently supporting you in a professional capacity and where there could be room for development to improve your wellbeing in school. It’s perfect for heads, executive heads, school principals or anyone leading a school to use as a self-reflection tool, as well as being useful for trust leaders, CEOs, governors, trustees or anyone line managing a headteacher to utilise as part of a full support package. For further supportive resources for school leaders, visit our website - honeyguide-sls.co.uk

Support staff in managing classroom noise levels with this CPD training bundle focusing on identifying the root causes of rising noise levels in classrooms and strategies to tackle this. Ideal for behaviour leads, SLT or anyone looking to strengthen staff behaviour management skills, this PowerPoint training session, designed to last for up to an hour, allows for collaboration, discussion and action-planning, and is perfect for INSET days, staff meetings on training sessions dedicated to improving behaviour management. A 31-slide PowerPoint designed to last between 30 minutes to 1 hour, this time-saving and ready-to-roll CPD session on managing classroom noise levels is a perfect way to train staff in the different ways they can identify the causes of rising classroom noise levels to prevent it, and how they can monitor and respond to noise when it does occur. Further behaviour CPD resources can be found on our website, honeyguide-sls.co.uk

Looking to identify the skills and development points of your school’s outdoor learning lead? Or perhaps you’re a outdoor learning practitioner or Forest School lead who wants to explore your role-specific strengths and weaknesses as part of ongoing development or when looking for a new role. No matter the situation, this handy pack contains exactly what you need to uncover strengths and plan for professional development & growth. Further resources can be found on our website, honeyguide-sls.co.uk

Looking to identify the skills and development points of your school’s attendance champion, attendance co-ordinator, attendance lead or attendance officer? Or perhaps you’re a senior attendance champion who wants to explore their role-specific strengths and weaknesses as part of ongoing development or when looking for a new role. No matter the situation, this handy pack contains exactly what you need to uncover strengths and plan for professional development & growth. This is a quick-and-easy pack to audit the skills of an attendance champion. This pack contains concise guidance to support you in effectively utilising the skills audit, whether you’re line managing an attendance lead or whether you’re a school attendance officer yourself who’s wanting to evaluate their strengths and areas for improvement. Further attendance resources can be found on our website, honeyguide-sls.co.uk

Looking to recruit a new outdoor learning leader or Forest School lead for your school? If you’re wondering what outdoor learning tasks to set at interview or what interview questions you can ask to recruit the right candidate for your school, this Outdoor Learning Role Interview Pack can support you throughout the entire process, from advertising to employment. This pack includes: Concise 8-page Guidance PDF in full colour containing all the guidance, research and information you need. Four fully editable and easy-to-use templates that can be adapted for your setting. These include: Outdoor Learning Role Job Role Description Outdoor Learning Role Person Specification Outdoor Learning Role Interview Questions Interview Task - Outdoor Activity Further interview and skills audit resources for staff members can be found on our website, honeyguide-sls.co.uk

Looking to boost key messages about attendance to parents, carers, families and the community? This digital download bundle of eight attendance posters is an ideal way to remind everyone about the importance of high levels of attendance, including messages around taking holidays in term time, how lateness impacts attendance and what to do if a family is struggling with supporting their child’s attendance. Each poster is in PDF format, so can be printed, sent as part of your regular newsletters and communication, or even displayed on your school website to promote good school attendance. Further attendance resources can be found on our website, honeyguide-sls.co.uk

f you’re needing to update your safeguarding and child protection policy but want to ensure that it covers all of the necessary criteria, this checklist will support you. Included in this download is a seven-page editable checklist that covers key areas of safeguarding policy and practice, including roles, responsibilities and training, reporting systems and procedures, safer recruitment, allegations against staff, child-on-child abuse, vulnerable pupils, online safety and filtering and monitoring. For each of these sections, the checklist talks you through what your policy should contain as well as helpful guidance notes to prompt your thinking about what else to include. There is also a section for drafting, reviewing and amending your safeguarding policy so if you do ever need to make changes, you can be sure you’re following the correct processes. Fully in-line with guidance from the 2024 KCSIE, this checklist is ideal for DSLs, headteachers, trust leaders or anyone with responsibility for safeguarding in a school or college setting. Further safeguarding resources can be found on our website, honeyguide-sls.co.uk

Do you find that your September INSET ends up being planned in the last few weeks of the summer holiday? Want to get ahead and get organised? Honeyguide’s comprehensive INSET Preparation Checklist is here to support you! From planning key priorities and safeguarding training, to organisation and setup of your September staff training days, this checklist will help you to maximise impact and save you time. Further resources can be found on our website, honeyguide-sls.co.uk

Are you stepping into your first EYFS leadership role? Congratulations! This comprehensive and FREE checklist for new early years leaders is here to provide you with different ideas for how to get started in your new post over the first few weeks, half term and term. Designed to be fully editable, adapt and amend it to tailor it to your new EYFS role. Let us support your thinking and workload so you can find balance as a new EYFS leader. There are lots of EYFS leader resources and supportive materials available on our website too, honeyguide-sls.co.uk

This Single Central Record (SCR) Compliance Bundle is ideal for DSLs, headteachers and school leaders who want to check their safer recruitment and record-keeping processes against the criteria outlined in Part 3 of Keeping Children Safe in Education. Fully in line with KCSIE 2024 and the Ofsted School Inspection Handbook (September 2024), this bundle will help school leaders and safeguarding lead governors to: Conduct checks on whether their Single Central Record contains information about the correct people, including staff members, trainee teachers, agency and third-party workers, volunteers and contractors Identify whether the correct checks have been conducted depending on the person’s role in school, including enhanced DBS checks, children’s barred list checks, Section 128 checks, right to work in the UK checks and other statutory and recommended checks Verify whether dates are recorded for all of the above checks Triangulate and confirm your SCR evidence by conducting a spot check into a staff member’s personnel file. The bundle contains two templates to support you in doing this. The Single Central Record (SCR) Overview Checklist and The Single Central Record (SCR) Spot Check. Further compliance and leadership resources can be found on our website, honeyguide-sls.co.uk

This Subject Intervention and Provision Map Bundle is ideal for any subject leader who’s looking to explore what additional support is given to pupils in their subject. Aimed at primary subject leaders, this mini bundle contains two useful editable Word templates. The Subject Intervention and Provision Audit allows you to look in-depth at your subject and the provision, adaptations, differentiation and intervention on offer. This template is split into three handy sections that cover the following: Quality First Teaching Targeted Pupil Support Group Intervention This allows you to explore the current offer for pupils who need additional support to attain well in your subject as well as changes that could be made to further improve outcomes for pupils. You can then use the Subject Provision Map to give an overview of the different types of provision and support available in different year groups as well as summarising the general strategies used by all staff to support learning. Further subject leader resources can be found on our website, honeyguide-sls.co.uk

This EYFS Learning Environment and Resource Audit Bundle is ideal for any early years leader who’s looking to explore how the learning environment and resources across their early years setting supports children’s early development. The Learning Environment Audit template walks you through different reflective questions about your areas of indoor provision, outdoor provision and how you structure your spaces and resources to support development in the seven areas of learning. This allows you to identify the current strengths of your EYFS spaces and rooms, and make a plan for any areas of development. The following types of questions are included - why not see if you can answer them about your setting? Are items and equipment labelled? Is this in a child-friendly font? Are photographs also used? Is furniture adapted for any children with special educational needs and/or disabilities? What natural materials are available for children to interact with and observe? What first aid provision is in place for the outdoor space(s)? Questions like these can help you critically reflect on your early years learning environment in order to makes changes to give your children the best possible experiences. Also included is an EYFS Resource Audit and Inventory template which covers the types of early years resources, furnishings and equipment that you might have. This can help you to identify any gaps in your resource stock as well as finding where old equipment needs replacing or updating. This template also allows you to consider different resource types, such as those that support different areas of learning, sensory and therapeutic resources, technology and digital resources, and health and safety equipment. Further EYFS resources can be found on our website, honeyguide-sls.co.uk