We offer an extensive range of engaging resource that are proven to educate learners of various ages and abilities. Our catalogue of workbooks cover an array of subjects including Functional Skills, Maths, English, Digital Skills, Retail, Employability, Social Development and Tutorials.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Contact us at SmartbooksEd@outlook.com.
We offer an extensive range of engaging resource that are proven to educate learners of various ages and abilities. Our catalogue of workbooks cover an array of subjects including Functional Skills, Maths, English, Digital Skills, Retail, Employability, Social Development and Tutorials.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Contact us at SmartbooksEd@outlook.com.
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaced the current Functional Skills ICT Qualification from 31st of July 2023. The DFSQ’S main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification is made up of 5 Module and broken down into a series of units.
The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered which can be signed off. he individual outcomes covered and can be assessed easily and signed off.
This workbook covers:
Module 1 - Using devices and handling information
Unit - 1.1 Know the main features and uses of different types of device.
This resource includes:
Task 1 - Learners to identify 9 key digital devices using images.
Task 2 - Using their existing knowledge coupled with some online research, learners will record below 3 key features for each digital device.
Task 3 – Learner will then collate data on how much each device is used by themselves and their peers.
Task 4 – Using questioning, learners will identify pros and cons of each device and their overall popularity. They will investigate other devices available on the market and give their opinions of the future of technology as a whole.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Guided answers when appropriate are also included.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546)
The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. Each page has a header that includes the individual outcomes covered and can be assessed easily and then signed off.
These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular instalment in the series focuses on the importance of Career Planning and making applications and covers the following criteria.
Level 1- UNIT 405- Career Planning and making applications
Be able to choose a suitable career pathway
Be able to identify a suitable job, training programme or course
Understand how to prepare a Curriculum Vitae
Understand how candidates are selected for interview
Be able to apply for a job, training placement or course
Other Units in this series are available on TES and within the SmartBooks Resource Shop
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials or English sessions .
These particular worksheets focus on the ongoing debate of Footballer wages and how much they earn compared with other occupations. Tasks include reading through an example of an online forum, leaving their own post, replying to other members comments and then answering a series of question based on the whole forums content. It requires learners to demonstrate various English skills and subtly embeds many of the Functional skills required for assessment.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
An extensive bundle of all 4 instalments of resources centered on and around the Retail industry. They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment.
Series 1- 4 include the following resource
Series 1
What is Retail?
Jobs in the industry
First impressions
Retail Lingo
Retail Sectors
Customer Service (Observation Task)
Taking Payment
Cash Transactions
Identifying Forgeries
Checking a Check
Till Problems
Maths Task
Chip and Pin
Monopoly activity & Evaluation
Recap Quiz
Series 2
Window Displays
Visual Merchandising & Task
Shop Floor & Sales Areas
Manual Handling & Task
Lifting Equipment
Deliveries
Stock Management
Stock Checks
Product Placement & Task
Recap Quiz
Series 3
The Customer
Internal Customers
Customer Profiles
Customer Research
Effective Customer Service
Before, During & After
Pro’s & Cons for the Company
Presentation Task
Non Verbal Communication
Communication Task
Experiences of Customer Service
Customer Service Card Activity
Series 4
What is Teamwork
Prioritising Tasks
Communication Breakdowns
Conflict within a team
Benefits of Teamwork
Communication Types
Body Language
Two way Communication
Team Scenario Task
Humour in the Workplace
Teamwork Roles
Recruitment Task
Timed Wordsearch
Series Recap
Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks.
The resourcs are in PDF Format but also available as a fully editable Word doc by request.
This series of resources have been created for those Teaching and Studying Pearson BTEC Workskills Certificate.
The qualification itself is made up of over 100 Units and each unit requires assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Final Assignment Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes.
These concluding assignments can be completed by the individual learner and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular instalment in the series focuses on the importance of Working in a Team and covers the following criteria.
UNIT 11 Working in a Team.
Know what skills and behaviours are needed to work well as a team
Match own strengths and skills to a given team task
Work positively as a member of a team
Know own performance as a member of a team
A fully editable WORD DOC version is available on request.
Other Units in this series are available on TES and within the Grainge_Ed Resource Shop
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials or English sessions .
These particular worksheets focus on reading an article based on the growing Seagull problem in the UK and requires learners to demonstrate various English skills and subtly embeds many of the Functional skills required for assessment.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
The 2nd of a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment.
This particular series includes the following:
Window Displays
Visual Merchandising & Task
Shop Floor & Sales Areas
Manual Handling & Task
Lifting Equipment
Deliveries
Stock Management
Stock Checks
Product Placement & Task
Recap Quiz
Series 1, 3 and 4 available at the TES Smartbooks Shop
Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks.
The resource is in PDF Format but also available as a fully editable Word doc by request.
This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546)
The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. Each page has a header that includes the individual outcomes covered and can be assessed easily and then signed off.
These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular installment in the series focuses on helping the learner plan for progression by understanding their programme and the facilities and support available and by being able to recognise and build on personal strengths.
Entry Level 3 - UNIT 301- Planning for Progression
1 Understand own study or training programme
2 Know the facilities & support available in the college
3 Recognise personal strengths (skills, qualities and attitudes) needed for learning and work
4 Agree an action plan for self-improvement
Other Units in this series are available on TES and within the SmartBooks Resource Shop
This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546)
The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes. Each page has a header that includes the individual outcomes covered, which can be assessed and then signed off.
The workbook can be delivered as individual worksheets or as a final assignment that would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular instalment in the series focuses on the importance of Working as part of Team and making covers the following criteria.
Level 1- UNIT 411- Working as Part of a Team
Understand why effective teamwork is important.
Understand team values and goals.
Understand the roles people may take in a team.
Understand how to achieve a team goal
Be able to implement and review the plan
Be able to reflect on the effectiveness of the plan
Other Units in this series are available on TES and within the SmartBooks Resource Shop
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
These worksheets have been designed to subtly embed the valuable functional skills learners required to get the most out of education, work and everyday life and to help them function more confidently, effectively and independently. They can be used effectively in Tutorials, Maths or various other sessions.
Each resource has been proven to educate learners on a variety of subjects that will enhance knowledge as well as promoting creativity and individuality.
This instalment focuses on ‘Records set around the World’. Learners are tasked with estimating various measurements from the tallest to the heaviest, longest to shortest etc. They are then challenged to convert those amounts to an alternative form of measurement i.e. litre to pints, miles to Kilometres etc
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
Read less
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials or English sessions .
The resource focuses on visiting the UK town of Newquay.
It requires learners to demonstrate various English skills and subtly embeds many of the Functional skills required for assessment and is broken down into the following tasks:
Task 1 - Learners will read a promotional text taken from an online site and then rewrite paragraphs in their own words.
Task 2 - Using 3 words, learners will describe 8 pictures that will be used in the next task.
Task 3 - Learners will write a postcard to a family or friend telling them about their holiday in Newquay including words from the last task.
Task 4 - Either using a PC or hand-drawn learners will create a Bus Stop poster to promote visiting the town of Newquay.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials or English sessions .
These particular worksheets focus on reading an article based on the growing issue of fizzy drink consumption in the UK and worldwide and requires learners to demonstrate various English and ICT abilities and subtly embeds many of the Functional skills required for assessment.
Please Note: There are various spelling and grammar mistakes in the article that have been placed intentionally for the purpose of the first 2 tasks.
Answers for these tasks are included in the resource on th last page.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023.
The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units.
Each workbook includes various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off.
This Bundle of resource covers:
Module 1 - Using devices and handling information
1.1 Know the main features and uses of different types of device.
This resource includes:
Task 1 - Learners to identify 9 key digital devices using images.
Task 2 - Using their existing knowledge coupled with some online research, learners will record below 5 key features for each digital device.
Task 3 – Learner will then collate data on how much each device is used by themselves and their peers.
Task 4 – Using questioning, learners will identify pros and cons of each device and their overall popularity. They will investigate other devices available on the market and give their opinions of the future of technology as a whole.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Module 1 - Using devices and handling information
1.2 Know what an application is and the main types of application software
Task 1 - Demonstrate knowledge on the difference between Hardware and Software and give examples for both.
Task 2 - Understand the function of an operating system and know where to find details of an OS on various devices.
Task 3 - Become familiar with the different types of applications available and how they all have a different purpose.
Task 4 - Know how to locate ‘screen time’ on mobile devices and analyse application usage and trends. Discuss the pro and cons and how screen time could be limited.
Task 5 – Write a review for a favourite application using the template provided or leave an actual review on your mobile phone.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Module 1 - Using devices and handling information
1.3 Apply system settings (including display, sound, Wi-Fi, time, language, accessibility).
Task 1 – Learners to become familiar with the system settings menu using Microsoft windows and identify specific settings found in each category i.e. Personalisation, Network etc.
Task 2 – Learners will navigate System settings, locate particular icons and give reasons why they may need to be accessed and applied.
Task 3 – Learners to read 3 scenarios and find a solution for each. They will also show clearly where to locate the setting required.
Task 4 – Learners to create 2 of their own scenarios and challenge their peers to fins a solution using an appropriate system setting.
Task 5 – Includes a selection of Flashcards that can be cut out, printed on cardboard or laminated and used to reinforce knowledge of system settings.
Learners can also be given a card randomly and then demonstrate, using a device, how to apply that particular system setting.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Module 1 - Using devices and handling information.
1.4 Navigate online content to locate required information.
Task 1 - Learners will correctly type 2 URL examples into a browser and record details about the different websites. Learner can continue this task by entering their own URLs to help familiarise themselves further with this practice.
Task 2 - Learners will understand the difference between a browser and a search engine and show this by ticking the correct box next to each example logo.
Task 3 - Learners to unscramble some of the various reasons why we all use the internet. They will also give some examples of their own.
Task 4 - Learners will give examples of effective keywords to use when searching for relevant information online.
Task 5 - Learners will show an understanding of how to check the validity of information found online and will choose 6 example websites to demonstrate this.
Task 6 - Learners will follow step by step instructions on how to save websites into a browser and then bookmark 3 of their own for easier access.
Task 7 - Learners to become familiar with the navigation tools found in browser (chrome) and match the correct name and function of 14 examples.
Module 1 - Using devices and handling information - 1.5 Carry Out Searches online
Task 1 - Learners are required to find the answers to find the answers to 18 general knowledge questions using the World Wide Web. This can be an individual or group timed challenge. All answers will be officially checked with any incorrect answers incurring a 10 second penalty.
Task 2 - Learners will become familiar with the most commonly asked online questions. They will guess using ‘first word’ criteria and then carry out a search to find the ‘most popular’ based on the most current data.
Task 3 - Learners will learn how to take a screenshot using different digital devices, put this into practice and attach the evidence.
Task 4 - Learners will demonstrate how to carry out a variety of searches online. They are required to plan a fictional holiday following specific guidelines and meeting certain criteria.
Extension Activity – Learners to continue with Task 4 and carry out two further searches based around the weather and reviews of their chosen destination and accommodation.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023.
The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units.
Each workbook includes various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off.
This Bundle of resource covers:
Module 1 - Using devices and handling information
1.1 Know the main features and uses of different types of device.
Task 1 - Learners to identify 9 key digital devices using images.
Task 2 - Using their existing knowledge coupled with some online research, learners will record below 5 key features for each digital device.
Task 3 – Learner will then collate data on how much each device is used by themselves and their peers.
Task 4 – Using questioning, learners will identify pros and cons of each device and their overall popularity. They will investigate other devices available on the market and give their opinions of the future of technology as a whole.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Module 1 - Using devices and handling information
1.2 Know what an application is and the main types of application software
Task 1 - Demonstrate knowledge on the difference between Hardware and Software and give examples for both.
Task 2 - Understand the function of an operating system and know where to find details of an OS on various devices.
Task 3 - Become familiar with the different types of applications available and how they all have a different purpose.
Task 4 - Know how to locate ‘screen time’ on mobile devices and analyse application usage and trends. Discuss the pro and cons and how screen time could be limited.
Task 5 – Write a review for a favourite application using the template provided or leave an actual review on your mobile phone.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Module 1 - Using devices and handling information
1.3 Apply system settings (including display, sound, Wi-Fi, time, language, accessibility).
Task 1 – Learners to become familiar with the system settings menu using Microsoft windows and identify specific settings found in each category i.e. Personalisation, Network etc.
Task 2 – Learners will navigate System settings, locate particular icons and give reasons why they may need to be accessed and applied.
Task 3 – Learners to read 3 scenarios and find a solution for each. They will also show clearly where to locate the setting required.
Task 4 – Learners to create 2 of their own scenarios and challenge their peers to fins a solution using an appropriate system setting.
Task 5 – Includes a selection of Flashcards that can be cut out, printed on cardboard or laminated and used to reinforce knowledge of system settings.
Learners can also be given a card randomly and then demonstrate, using a device, how to apply that particular system setting.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Module 1 - Using devices and handling information
1.4 Navigate online content to locate required information.
Task 1 - Learners will correctly type 2 URL examples into a browser and record details about the different websites. Learner can continue this task by entering their own URLs to help familiarise themselves further with this practice.
Task 2 - Learners will understand the difference between a browser and a search engine and show this by ticking the correct box next to each example logo.
Task 3 - Learners to unscramble some of the various reasons why we all use the internet. They will also give some examples of their own.
Task 4 - Learners will give examples of effective keywords to use when searching for relevant information online.
Task 5 - Learners will show an understanding of how to check the validity of information found online and will choose 6 example websites to demonstrate this.
Task 6 - Learners will follow step by step instructions on how to save websites into a browser and then bookmark 3 of their own for easier access.
Task 7 - Learners to become familiar with the navigation tools found in browser (chrome) and match the correct name and function of 14 examples.
Module 1 - Using devices and handling information
1.5 Carry Out Searches online
Task 1 - Learners are required to find the answers to find the answers to 18 general knowledge questions using the World Wide Web. This can be an individual or group timed challenge. All answers will be officially checked with any incorrect answers incurring a 10 second penalty.
Task 2 - Learners will become familiar with the most commonly asked online questions. They will guess using ‘first word’ criteria and then carry out a search to find the ‘most popular’ based on the most current data.
Task 3 - Learners will learn how to take a screenshot using different digital devices, put this into practice and attach the evidence.
Task 4 - Learners will demonstrate how to carry out a variety of searches online. They are required to plan a fictional holiday following specific guidelines and meeting certain criteria.
Extension Activity – Learners to continue with Task 4 and carry out two further searches based around the weather and reviews of their chosen destination and accommodation.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Module 1 - Using devices and handling information
Unit 1.6. Use files to read and store information (including creating a file, opening a file, reading information from a file, editing a file, saving a file).
Task 1 - Learners to gain an understanding of digital files, how they work, what are their main functions and the benefits and advantages of compared to traditional physical documents. (Answers to Task included)
Task 2 - Learners will become familiar with 7 of the most common digital file types and are asked to break each down with a clear description and research reasons we may need to use them. (guidance to Task included)
Task 3 - Learners will look at the impact of the digital age and how we operate now in comparison with only a few years back. They will also become familiar with new and older forms of technology.
Task 4 & 5 - Is a basic introduction into some of the skills they will be required to demonstrate in Module 2 (resources will be available in 2024).
In ‘Task4’ they will use Microsoft WORD to open an existing Text Document, edit it following a series of instructions, save the document and print off as evidence. Learners will need to access Word Doc – ‘SB Football Rules - WORD File - To be Edited’. Both this and a completed example are included with download.
In ‘Task 5’Learners will access a JPEG File and use Microsoft Photo Viewer or Paint 3D to edit it however they want using the tools available within the software. They will need to save the amended image, print it off and attach to the workbook as evidence. Learners will need to access ‘SB Sunrise - JPEG File - To be Edited’. Both this and a completed example are included with download.
Task 6 – Learners can now demonstrate their new knowledge to open, create, edit and save a digital file. They can use any off the 7 file types looked at in the unit. They will need to print off their work as evidence and could also share with the group.
Also includes a Skills and Knowledge Checklist and Glossary with key words for learners to complete.
Module 1 - Using devices and handling information
Unit - 1.7 - Use files and folders to organise and retrieve information (including local and remote storage).
Task 1 – An introductory discussion where learners are to identify areas of their life they like to keep organised and share opinions on the benefits mirroring this good practice in their digital world.
Task 2 - Learners will become familiar folder hierarchy and the importance of categorising and naming main folders as part of this process.
Task 3 - Learners will demonstrate they can structure folders sub folders and files correctly using cut out templates. The challenge can be undertaken, individually, in pairs or groups and even timed for an element of competition. (Tutor Answers included)
Task 4 - Learners will determine 5 authentic and 5 misleading tips for Digital Housekeeping. (Tutor Answers included)
Task 5 - Learner will follow 6 mini tasks to demonstrate their ability of knowledge gained so far. The tutor will observe and using a witness checklist, sign off each one completed task.
Task 6 – Learners to read/discuss the statements that describe remote and local storage and match the correct benefits and considerations from the list.
They will also need to recognise 3 main cloud serve providers.
Task 7 - The last task requires learners to put the knowledge gained from this unit into practice and implement a thorough and efficient tidy up on their digital devices i.e. phone tablet, pc laptop etc.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Module 1 - Using devices and handling information
Unit - 1.8 - Know when there is a problem with a device or software and know the difference between system errors.
Task 1 – An introductory discussion where learners are to share experiences of things that have gone wrong, and frustrations caused when using any type of digital device. Learner will then uncover other common malfunction using images.
Task 2 - Learners will become familiar the difference between User and System errors and give 2 examples for each.
Task 3 – Learners will demonstrate their understanding by looking at 10 scenarios that all portray real life problems and identifying whether it is a system error, user error or a combination of both.
Task 4 & 5 - Learners will determine 5 common viruses from the images and Research the characteristics, functions and how each virus operates. They will add this information to the table.
A Guided answer sheet is included for Tasks 1,4 &5
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Module 1 - Using devices and handling information
Unit - 1.9 Apply a solution to solve a simple technical problem.
Task 1 – An introductory to how troubleshooting can help resolve digital device issues without immediately seeking professional help. Learners will reorder 9 potential fixes (troubleshooting steps) in a logical order.
Task 2 – Revisiting 4 of the real-life dilemmas from Unit 8, learners will research and record a series of suitable troubleshooting steps for each. An example has been given.
Task 3 - Learners will become familiar with 10 common error messages that appear on-screen when there is a problem. They will fill in the missing words while gaining an understanding of what each of them mean.
Task 4 - Learners to take part in a multiple-choice quiz in pairs or independently, followed by a group discussion based on everyone’s answers.
Extension Activity – Learners have the opportunity to continue Task 2 and find solutions for the remaining 4 dilemmas form Unit 8.
Tutor Answers are included for all 4 tasks.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
This 5 series BUNDLE of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546)
The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met.
This BUNDLE of Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. Each page has a header that includes the individual outcomes covered and can be assessed easily and then signed off.
These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
Unit 401 in the series focuses on helping the learner plan for progression
Learner outcomes are as follows;
1 Understand own study or training programme
2 Know the facilities & support available in the college
3 Recognise personal strengths (skills, qualities and attitudes) needed for learning and work
4 Agree an action plan for self-improvement
Unit 402 focuses on the importance of Managing Personal Finance and covers the following criteria.
Learner outcomes are as follows;
1 Understand sources of income and outgoings.
2 Know how to reduce expenditure.
3 Understand how to plan a personal budget.
4 Be able to recognise the products provided by financial institutions.
5 Understand the advantages and disadvantages of borrowing money.
6 Understand how to obtain help with managing own money.
Unit 403 focuses on preparing learners for a Work Based Placement
Learner outcomes are as follows;
1 Be able to prepare for his/her work experience
2 Be able to plan a journey to work
3 Be able to follow requirements during the work experience
4 Be able to complete a work experience review
Unit 405 focuses on the importance of Career Planning and making applications and covers the following criteria.
Level 1- UNIT 405- Career Planning and making applications
Be able to choose a suitable career pathway
Be able to identify a suitable job, training programme or course
Understand how to prepare a Curriculum Vitae
Understand how candidates are selected for interview
Be able to apply for a job, training placement or course
Other Units in this series are available on TES and within the SmartBooks Resource Shop
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
These BUNDLE Work Books have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials, English or various other sessions .
These particular BUNDLE includes the following;
Work Book 1 PESKY SEAGULLS focus on reading an article based on the growing Seagull problem in the UK and requires learners to demonstrate English and ICT skills that subtly embeds many of the Functional skills required for assessment.
Work Book 2 FOOTBALLERS WAGES focuses on the ongoing debate of Footballer wages and how much they earn compared with other occupations. Tasks include reading through an example of an online forum, leaving their own post, replying to other members comments and then answering a series of question based on the whole forums content.
Work Book 3 FIZZY DRINKS focuses on reading an article based on the growing issue of fizzy drink consumption in the UK and worldwide and requires learners to demonstrate various English and ICT abilities.
Please Note: There are various spelling and grammar mistakes in the Fizzy Drinks article that have been placed intentionally for the purpose of the first 2 tasks. Answers for these tasks are included in the resource on the last page.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials or English sessions .
These particular workbook investigates VAR Video Assistant Refereeing and requires learners to gain an understanding of this new technology and then give their own opinion of whether it is a positive or negative addition to the game.
Tasks include learners spotting deliberate grammatical and spelling mistakes within a text and initiating and participating in a forum based activity where they can communicate their points of view. This could then be displayed in the classroom.
Tutor Notes are included to help assessment. The workbook will allow learners to demonstrate various English skills and subtly embeds many of the Functional skills required for assessment.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills.
The resource can be used effectively in English/Tutorials sessions and also includes an ICT task. It is suitable for Entry Level 3/Level 1 (although lots of scopes to differentiate within the tasks and an Editable Word Doc is Available).
The resource allows the learner to review a Film/TV Show and then showcase their favourite to their group/peers
It requires learners to demonstrate various skills and subtly embeds many of the Functional skills as are necessary for assessment and is broken down into the following tasks:
Task 1 - Various Warm-up activities, including becoming familiar with the work Genre and identifying descriptive words used by critics. Using a process of elimination, learners will select a film or TV Show that they will use for the next task.
Task 2 - Take notes, plan and create a draft review for their chosen Film/ TV Show. Follow the guidance and include all the elements found in a typical review.
Task 3 - Learners can now choose between writing their final review using the template provided or upload to the IMDB (Internet Movie Database) and screenprint as evidence. Clear instructions are given for the latter.
Task 4 - Learners to produce a PPT and deliver their presentation to their group/peers. Examples have been given along with a checklist to ensure all required detail is included.
Extension Activity - Learners can complete a tick list of their favourite ‘Must See’ Films/TV shows and recommend them to friends/family to watch and then individually review.
Feedback is Key; we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available; feel free to message me directly for these formats at SmartbooksED@outlook.com
The 3rd of a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment.
This particular series focuses on Customer Service and includes the following:
The Customer
Internal Customers
Customer Profiles
Customer Research
Effective Customer Service
Before, During & After
Pro’s & Cons for the Company
Presentation Task
Non Verbal Communication
Communication Task
Experiences of Customer Service
Customer Service Card Activity
Series 1, 2 and 4 available at the TES Smartbooks Shop
Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks.
The resource is in PDF Format but also available as a fully editable Word doc by request.
These workbooks have been designed and proven to challenge and assess learners understanding of the knowledge required of them to achieve an understanding of functional Maths skills that range from Pre Entry to Entry level 1-2
The workbooks include various tasks and activities that to suit learners of all ages and varied abilities in preparing them for their up and coming assessment. The resources have been also very successful with keys stage 1 and 2 and with SEN/LLDD learners of all ages.
This particular instalment primarily focuses on ‘Multiplication’ and can be easily adapted to stretch abilities of learners working at a higher level and includes a range of tasks and activities that works wonderfully with smart board or interactive technology… i.e King Fred the frog, Mum’s shopping trip or even ‘a day in the garden’…
A WORD doc version is available just message me for this format.
