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This lesson introduces learners to how goods/services can be sold to customers through two main channels - physical and digital. We discuss the recent growth in digital channels with some charts before looking at examples of different channels plus their pros and cons. MCQ, short exam style question, debate question and a box plenary to finish with.

Colourful, concise and engaging slides!

Thank you

4.6 How to sell the good or service to the consumer

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