The problem: I’m working in a challenging school as an NQT. During training, my behaviour management was strong and I think I manage behaviour well. But I have one particular class where the pupils don’t listen, do what they like, don’t work, are rude, walk out of class and so on. The school sanction system is ineffective. Pupils also don’t care if parents are called. I tried to use more rewards but this has had little effect. This is a school-wide issue. Now even some of the nicer kids are badly misbehaving – serious things such as verbal assault of teachers, throwing objects and constantly truanting. What can I do?