Btec First Award in Business - Unit 5 Customer Service Workbook.
This workbook is fully editable so that it can be customised even further to suit your learners needs. The workbook is split into two sections for the two learning outcomes. Each section is clearly labeled to mirror the specification.
Once this workbook has been completed by your learners they will have all of the relevant information for each section of the specification of this unit, which they can use as a resource when writing their formal assignments.
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£5.00