Total 107 pages
The pros and cons of the knowledge contained in my Powerpoint presentation are not entirely based on the content of the handbook. I made changes based on the mark scheme of past papers.
2.1 Motivating employees
2.1.1 The importance of a well-motivated workforce
2.1.2 Methods of motivation
2.2 Organisation and management
2.2.1 Draw, interpret and understand simple organisational charts
2.2.2 The role of management
2.2.3 Leadership styles
2.2.4 Trade unions
2.3 Recruitment, selection and training of employees
2.3.1 Recruitment and selecting employees
2.3.2 The importance of training and the methods of training
2.3.3 Why reducing the size of the workforce might be necessary
2.3.4 Legal controls over employment issues and their impact on employers and employees
2.4 Internal and external communication
2.4.1 Why effective communication is important and the methods used to achieve it
2.4.2 Demonstrate an awareness of communication barriers
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