EDEXCEL GCSE BUSINESS 2.3.4 THE SALES PROCESS (COMPLETE LESSON) 234
This lesson includes a PowerPoint and a worksheet and covers:
The sales process:
Product knowledge, speed and efficiency of service, customer engagement, responses to customer feedback, post-sales service
The importance to businesses of providing good customer service
Written by Sarah Hilton for Revisionstation
Something went wrong, please try again later.
This resource hasn't been reviewed yet
To ensure quality for our reviews, only customers who have purchased this resource can review it
Report this resourceto let us know if it violates our terms and conditions.
Our customer service team will review your report and will be in touch.
£3.00