Eduqas A Level Business - Consumer Protection

The latest in the new series of PowerPoint resources aimed at assisting teachers with the delivery of the WJEC/Eduqas A-level Business specification but is suitable for all boards. These slides and hand out are designed to support the delivery of the Component One topic of markets. They explain what is meant by consumer protection and why consumers require protection. It outlines some examples of poor business practice and provides some video case studies about the need to protect consumers from exploitation. It also considers the role of the Government through legislation (e.g. Consumer Rights Acts 2015) and other regulatory bodies such as the Competition and Markets Authority and Trading Standards. It concludes with a quick assessment of the role of the ombudsman and looks at the ethics involved in protecting consumers. The slides contain the Quick Fire Five questions and also a practice essay (all with suggested solutions). In addition a FREE PDF copy of the student study notes has been provided.