This resources outlines non-financial methods of assessing internal business performance. This resource is best used alongside the AQA approved Business book 2 by John Wolinski · Hodder Education Group. The presentation includes a plan of how to answer a 16 mark question from the textbook. The presentation also includes a discussion of the value of Kaplan and Norton's Balanced Scorecard and Elkington's Triple Bottom Line.
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£3.75