Looking for an engaging and informative activity to teach conflict resolution in the workplace to your high / middle school students? This resource contains a 1 page reading passage, true/false questions, and comprehension questions. Totally no prep resource! What you get: A digital PDF file for students that can be typed directly onto. This can also be printed out if you don’t want to use it digitally. Also a pdf for the teacher that contains answers and instructions. Within the Student file is: a) A Conflict Resolution Reading Passage b) A True / False Worksheet to be filled out c) Comprehension questions worksheet to be filled out. Within the Teacher file is: a) A Conflict Resolution Reading Passage b) Answer Sheet for the True / False Questions c) Answer Sheet for Comprehension Questions d) Teacher Instructions and optional activities This material will help your students understand the importance of conflict resolution in the workplace, identify common types of conflicts, and learn effective strategies to resolve conflicts in a constructive and positive manner. With interactive and thought-provoking activities, this resource is perfect for helping your students develop critical thinking skills and real-world problem-solving skills that will benefit them for years to come. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.

Email is the most common form of communication in the workplace and it is important to get it right. The Resource contains an e-book that contains six critical steps to ensuring your email is delivered to the recipient in a professional manner. Common mistakes have been addressed for those that have English as a Second Language and there are some practical exercises to be completed around grammar within. The answers are also supplied. The second resource is a PowerPoint presentation that is useful for leadership coaching. It is interactive, and in the notes page of the presentation there are examples of activities for the learners to participate in as you work your way through the presentation. The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon. Don't overcommunicate by email. Make good use of subject lines. Keep messages clear and brief. Be polite. Check your tone. Proofread. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

Contents This resource contains rules, examples, and short challenges for commonly confused words and grammatical errors. It is fully editable so that you can change examples to suit your audience if you wish. They can be printed out and cut up to use in group / pair activities or printed out as a whole resource (workbook) for learners to work on individually. It covers the following: 1. There, Their, They’re 2. To, Two, Too 3. Accept vs Except 4. Your vs. You’re 5. A lot vs alot vs allot 6. Lose vs Loose 7. Its vs It’s 8. No vs know 9. Threw vs through 10. Correct use of semi-colon (;) 11. Affect vs Effect 12. Assure, Ensure, Insure 13. Proper use of Commas 14. Using ‘s’ to show plural and possessive (the difference) 15. Passed vs past 16. Weather vs whether 17. A vs An 18. Capitalisation in Sentences 19. Farther vs further 20. Compliment vs complement   How to Use this Resource This resource contains 20 rules and example cards that can be used in the following ways: 1. As a revision e-book for anyone that needs a quick refresh on the most common writing errors. 2. As a group or pair activity for learners to practice and test each other in various ways. Instructions / Ideas for Group Activities Activity 1 – Group or pair competition 1. Print out the rules that you would like your learners to work on. (Laminate to keep them fresh, if you want). 2. Hand out 1 card to each pair or group. Have them read it and complete the short challenge. (Check to see if they have it correct – an answer sheet is provided) 3. Learners then present their task to whole group to complete (on whiteboard). This can be timed. 4. Groups get 1 point for each task that is correct. 5. Groups then brainstorm ideas to remember the associated rules. 6. Points are tallied up and the winner is announced. Activity 2 – Group discussion and trouble shoot session 1. Learners select a card and read it to the group 2. They complete the task themselves first of all writing up sentence and answer on whiteboard. 3. Group members state whether they agree or not with the answer and share their thoughts 4. The correct answer is revealed by the teacher 5. Groups brainstorm ideas to remember the rules. Activity 3 – Individual work 1. Print out the resource in its entirety, or print out parts that you’d like to work on. 2. Learners complete by themselves, and then check their answers in pairs. 3. Answers revealed by teacher and corrected if necessary. Activity 4 – As a Warm Up Activity 1. Select one card at the beginning of the session 2. Group discuss and agree the answer for the task. 3. In pairs or individually think up more tasks to challenge the rest of the group.

This resource contains rules, examples, and short challenges for commonly confused words and grammatical errors. It covers the following: 1. There, Their, They’re 2. To, Two, Too 3. Accept vs Except 4. Your vs. You’re 5. A lot vs alot vs allot 6. Lose vs Loose 7. Its vs It’s 8. No vs know 9. Threw vs through 10. Correct use of semi-colon (;) This resource contains 10 rules and example cards that can be used in the following ways: 1. As a revision e-book for anyone that needs a quick refresh on the most common writing errors. 2. As a group or pair activity for learners to practice and test each other in various ways. Instructions / Ideas for Group Activities Activity 1 – Group or pair competition 1. Print out the rules that you would like your learners to work on. (Laminate to keep them fresh, if you want). 2. Hand out 1 card to each pair or group. Have them read it and complete the short challenge. (Check to see if they have it correct – an answer sheet is provided) 3. Learners then present their task to the rest of the groups to complete (on whiteboard). This can be timed. 4. Groups get 1 point for each task that is correct. 5. Groups then brainstorm ideas to remember the associated rules. 6. Points are tallied up and the winner is announced. Activity 2 – Group discussion and trouble shoot session 1. Learners select a card and read it to the group 2. They complete the task themselves first of all writing up sentence and answer on whiteboard. 3. Group members state whether they agree or not with the answer and share their thoughts 4. The correct answer is revealed by the teacher 5. Groups brainstorm ideas to remember the rules. Activity 3 – Individual work 1. Print out the resource in its entirety, or print out parts that you’d like to work on. 2. Learners complete by themselves, and then check their answers in pairs. 3. Answers revealed by teacher and corrected if necessary. Activity 4 – As a Warm up Activity 1. Select one card at the beginning of the session 2. Group discuss and agree the answer for the task. 3. In pairs or individually think up more tasks to challenge the rest of the group.

This is an editable resource in the form of a power point presentation that covers 10 of the most common writing errors. It can be used in classes to test learners knowledge in group settings. The explanations are contained in the notes area. This will be useful for discussion. 1. There, Their, They’re 2. To, Two, Too 3. Accept vs Except 4. Your vs. You’re 5. A lot vs alot vs allot 6. Lose vs Loose 7. Its vs It’s 8. No vs know 9. Threw vs through 10. Correct use of semi-colon (;)

This resource contains a pack of 16 cards that bring up issues that can be faced while delivering a presentation. It also covers best practice skills. It is advisable to prepare well before delivering a presentation and know how to address these issues. It also contains a Trainers Answer Sheet. The card deck can be used in the following ways: • Warm up activities • Part of a lesson on presentation skills. • End of lesson activity • Discussions • Games Instructions: 1. Use the Word document to make any changes to the scenarios. Go straight to 2 if no changes are required. 2. Print out the cards sheet that you want to use. 3. Cut out with scissors or guillotine 4. Shuffle the deck and let learners choose a card. Learners express their opinion and then the group add any other ideas. You have a trainer’s answer sheet available. 5. Optionally, have the group make up their own presentation issues using the black sheet and try them out with each other in groups. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This document contains common words that are found in Health and Safety documentation in the workplace that everyone should be familiar with. On the first page the word is listed with a plain English definition to the right. The next two pages contain cut outs so that a mix and match activity can take place with learners. This is suitable for those with low levels of literacy and / or English as a second language learners. I have put this into practice and it has been very well received within the workplace. I split the class into groups and they have a competition to see who can finish first and / or get 100% accuracy. Leads to good discussions as well.

This resource is a Powerpoint Presentation that can be used to train people on how to write emails effectively. I have used this on a leadership course and it was well received. There are some time saving gems in here that can be easily implemented into your work day. There are also tasks that can be completed in pairs or groups. Lots of areas for discussion. Also a good opportunity for businesses to think about and discuss best practice for their own organisation. The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon: Don't over communicate by email. Make good use of subject lines. Keep messages clear and brief. Be polite. Check your tone. Proofread. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a 20 slide powerpoint presentation that tackles the subject of Workplace Diversity. Our workplaces are made up of many different races, cultures and languages. This often creates communication problems that slow down production, cause misunderstandings and generally can create a divided workforce if issues are not addressed. There is an editable ppt file and a pdf. This powerpoint is for Supervisors and Managers that work in such an environment. It contains practical advice for dealing with language issues in particular. Topics covered: Definition Manager’s responsibilities The employee’s perspective Use clear english Other ways to bridge the gap Assess understanding

This 15 slide powerpoint training presentation shows learners show to summarise text. This is an essential skill that takes practice to master. The resource also contains worksheets that complement the presentation. Files are available in pdf and ppt editable format. Presentation Content: What does summarising mean? Strategies to use when summarising – Nutshell method What Not to Summarise Task 1 – Write a summary about yourself Task 2 – Summarise a passage – example answer provided Task 3 – Group Activity – summarise an article ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

An elevator speech can be used to introduce yourself, talk about your company, network or pitch an idea. Everyone should have an elevator speech for different situations. It allows you to clearly and concisely get your message across so that others understand you and your intentions. This presentation focuses on using an Elevator Speech in a workplace environment. By the end of the presentation learners will have created and practiced their own elevator speech. Learning Objectives: - Understand what an elevator speech is. - Understand why you need to have an elevator speech. - Learn how to prepare an elevator speech. - Learn how to deliver an elevator speech.

The objective of the game is for players to become familiar with past and present tense irregular verbs. The winner of the game will have matched up the most present and past tense verbs. It is a mixture of knowledge, luck and good memory skills. This resource contains two files. A word document (so that it can be edited if necessary) and a pdf document. Answer key is included. 1. Print out the pages with the irregular verbs on them. (laminate to preserve if you want) 2. Keep piles separated (past tense verbs are underlined). 3. Have learners work in pairs or groups 4. Place the present tense verbs face down spread out in one area and the past tense verbs in another area. (Keeping them in rows and columns is best). 5. Player 1 turns over one card from the present tense and then tries to find the matching verb from the past tense area. 6. If a match is not made, they turn the cards back over and the next person has their turn. 7. When a match is made the learner keeps the two cards. 8. The winner is the player with the most cards at the end of the game. 9. Optional – learners to then make up sentences with the verbs for extra points.

This resource contains 3 templates. One for responding to a job vacancy and two CV templates. The two CV templates are for you to fill out with your own information. The structure and format have been provided, all you have to do is input the relevant details. The cover letter is proven and tested. All that use it have got the interview. Remember, when applying for a job, ensure that you customise the letter to suit the advertisement / job description.

This resource contains a 65 page PPT presentation and a worksheet / handout for learners to write in. The animal slides are in groups of 3. The first slide in the group displays a photograph of the animal. The second slide displays a smaller photo and questions around pronunciation. The third slide has the answers to the questions. (Number of syllables, stress, phonemic pronunciation). This resource is suitable for beginners to pre-intermediate level English language learners. It is provided in pdf form and ppt so that you can make edits if required to the presentation. The photographs are professionally presented with frames surrounding them . They may be used for other activities as well, or in your own resources, as they are from open source sites such as pixabay.com. How to use this Presentation: - Show the first slide with the full picture. Elicit from Learners what the animal is. - Demonstrate correct pronunciation. Have the class say the word out loud as a group. - Depending on group size, have the class say the word individually. Or if a large group, break class into three and have them say it out loud as a sub group. - Go to the next slide and have class tell you how many syllables the word contains, and which syllable is stressed. Do they know the IPA translation? - Class to make up a sentence describing what is happening in the picture. - The next slide contains a suggested description and answers to the syllable and stress as well as the phonemic pronunciation. Have class write this in the worksheet handouts. (optional) This resource is suitable for beginners to pre-intermediate level English language learners. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources