These resouces were used to teach customer service to 16 - 24 year olds. However, they could also be used to teach in secondary schools too. The resouces point out what good customer service is, how to prepare to deal with customer service and a booklet of questions that ask the student customer service questions.

This PowerPoint includes what students need to know for the unit of object orientation for AQA. The PowerPoint slides include : What is OOP? What is a class and an object instantiation encapsulation inheritence aggregation composition polymorphism overriding favour composition over inheritence methods tasks for students o complete I have used this PowerPoint to support my students in introducing OOP to them. I hope you find this useful.

Introduction to Python - the basics, includes 4 PowerPoints with a scheme of work. All lessons and SOW are editable for you to adjust for your classes. Lesson 1 - Identify features of Python Idle as well as basic Math and use the print statement. Lesson 2 - Identify some errors in Python code and introduction to variables. Lesson 3 - Introduces the IF statement Lesson 4 - introduces students to ELIF I delivered this to year 7 and it worked really well. Hope it is useful to you.

I have developed a project called Alpine Quality Vehicles Project - This project enables students to develop a wide range of skills by researching, developing a poster, presentation, excel spreadsheet tasks including SUM, MIN, MAX, Average, IF function, Lookup Function, Absolute as well as general ICT questions. I have used this as a mock exam in preparation an ICT exam. This took my my students 2 lessons to complete but you really do get an idea of what ICT skills they have. I hope you find this useful.

I created a mock exam for my year 10s last year, it contains a mixture of computer science exam questions. Topic questions include binary logic, computer networks, RAM, ROM, Computer systems, input output devices, cloud computing and trouble shooting. I have also included the marking scheme. I hope you find this paper useful.

I use these lesson starters to help students understand why they learn ICT and Computing. Students research questions for each person then class discussions afterwards. Great activities to support research skills and develop further knowledge about these great people.

I created knowledge organisers for my computer science students studying AQA A Level. These are for Fundamentals of Programming and Programming Paradigms. I used these organisers to support students learning in these units. I have included Publisher documents as well as PDFs so that you can amend them if you need to adapt them to suit your class. I hope you find them useful.