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I am a Progress Tutor in an FE College, teaching employability skills, British Values and Prevent, personal skills and well being. I create high quality resources for my own use and make them available to buy and download on TES.

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I am a Progress Tutor in an FE College, teaching employability skills, British Values and Prevent, personal skills and well being. I create high quality resources for my own use and make them available to buy and download on TES.

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Challenge and Resilience
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Challenge and Resilience

£7.00
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This PowerPoint also includes activities for learners to think about their own challenges and mindset. It introduces the idea of a Challenge Mindset and traits of resilient people.
Customer Service Skills
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Customer Service Skills

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A PowerPoint for introducing Customer Service Skills. This can be used with the Customer Service Scenario card activity as it indicates the use of them in the PowerPoint - you can take these out if you do not wish to use them.