DIAGNOSTIC TESTS OF ENGLISH SKILLS Good English skills are vital for every business professional and in Business Communication. We’ve provided two 50-question tests to help you assess students’ skills. The first appears is a Test A. The second test, labeled Test B, follows the same structure as Test A but with a different set of questions. You can use one test as a pretest and one as a posttest, or you can use the two tests for different groups of students. The tests cover six areas of grammar, mechanics, and usage: • Questions 1-5: Parts of speech • Questions 6-15: Correct usage • Questions 16-20: Flaws in sentence structure • Questions 21-30: Punctuation • Questions 31-40: Mechanics • Questions 41-50: Vocabulary Once you will purchase this resource please leave a comment!

Writing Negative Messages is a lecture which is covered during Business Communication Module. This Lecture continues the discussion of brief message types with a look at negative (“bad-news”) messages. Students will get practice with both the direct and indirect approaches in a variety of specific message scenarios. A particular point of emphasis in this lecture is helping students understand that negative messages don’t have to be—and in fact should not be—delivered in a negative way. By maintaining a focus on ethics, etiquette, and audience needs, bad news can be delivered in ways that are sensitive and professional while still being effective. Learning Objectives: Apply the three-step writing process to negative messages. Explain how to use the direct approach effectively when conveying negative news. Explain how to use the indirect approach effectively when conveying negative news. Explain the importance of maintaining high standards of ethics and etiquette when delivering negative messages Describe successful strategies for sending negative messages on routine business matters. List the important points to consider when conveying negative organizational news. Describe successful strategies for sending negative employment-related messages. In this file you will find: 1 Writing Negative Messages Lecture Power Point Presentation 1 Guide file how to conduct Lecture 1 Test Bank with 100 different questions with full answer description and explanation 1 Folder with relevant pictures You may also like: Writing Routine and Positive Messages Completing Business Messages (Business Communication) Writing Business Messages (Business Communication) Planning Business Messages (Business Communication) Communication Challenges in a Diverse, Global Marketplace (Business Communication) Once you will purchase this resource please leave a comment!

Writing Business Messages is a lecture which is covered during Business Communication Module. The two tasks covered in this lecture are adapting to your audience (including being sensitive to audience needs, building strong relationships, and controlling your style and tone) and composing your message (including choosing powerful words, creating effective sentences, and crafting unified, coherent paragraphs). The Lecture concludes with advice on writing messages for mobile devices. Lecture Agenda: Adapting to Your Audience: Being Sensitive to Audience Needs Using the “You” Attitude Maintaining Standards of Etiquette Emphasizing the Positive Using Bias-Free Language Adapting to Your Audience: Building Strong Relationships Establishing Your Credibility Projecting Your Company’s Image Adapting to Your Audience: Controlling Your Style and Tone Using a Conversational Tone Using Plain Language Selecting the Active or Passive Voice Composing Your Message: Choosing Powerful Words Understanding Denotation and Connotation Balancing Abstract and Concrete Words Finding Words That Communicate Well Composing Your Message: Creating Effective Sentences Choosing from the Four Types of Sentences Using Sentence Style to Emphasize Key Thoughts Composing Your Message: Crafting Unified, Coherent Paragraphs Creating the Elements of a Paragraph Topic Sentence Support Sentences Transitions Choosing the Best Way to Develop a Paragraph Writing Messages for Mobile Devices Learning Objectives: Identify the four aspects of being sensitive to audience needs when writing business messages. Identify seven characteristics that build and maintain a communicator’s credibility. Explain how to achieve a tone that is conversational but businesslike, explain the value of using plain language, and define active and passive voice. Describe how to select words that are both correct and effective. Define the four types of sentences, and explain how sentence style affects emphasis within a message. Define the three key elements of a paragraph, and list five ways to develop unified, coherent paragraphs. List five techniques for writing effective messages for mobile readers. In this file you will find: 1 Writing Business Messages Lecture Power Point Presentation 1 Guide file how to conduct Lecture 1 Test Bank with 100 different questions with full answer description and explanation 1 Folder with relevant pictures You may also like: Planning Business Messages (Business Communication) Communication Challenges in a Diverse, Global Marketplace (Business Communication) Once you will purchase this resource please leave a comment!