Sarah Hilton has been a business examiner for over 20 years and a business teacher for longer. She is now a teacher trainer, business teacher and qualification developer. She runs the website revisionstation which provides smashing business teaching resources at budget prices.
Sarah Hilton has been a business examiner for over 20 years and a business teacher for longer. She is now a teacher trainer, business teacher and qualification developer. She runs the website revisionstation which provides smashing business teaching resources at budget prices.
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
Methods of production:
Job
Flow
Efficiency in production:
Lean production
Just in time (JIT)
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
Methods of good service:
product knowledge
customer engagement (creating a
positive experience for the customer)
post sales services (e.g. user training, help lines, servicing)
Benefits of good customer service, including:
increase in customer satisfaction
customer loyalty
increased spend
profitability
Dangers of poor customer service, including:
dissatisfied customers
poor reputation via word of mouth
reduction in revenue
The ways in which advances in ICT have allowed customer services to develop:
websites
e-commerce
social media
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
Consequences of quality issues
Methods of maintaining consistent quality (TQM)
Costs and benefits of maintaining quality
additional sales
image/reputation
higher price
inspection costs
staff training
product recalls
the provision of services
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
impact of legislation on businesses
benefits for providing a safe working environment
employment law including:
national minimum wage/living wage
the Equality Act (2010)
Health and safety law including: the Health and Safety at Work Act (1974)
consumer law including trade descriptions
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
Ethical considerations
Trade off between ethics and profit
Environmental considerations
Impact of traffic congestion
Recycling
Disposing of waste
Noise and air pollution
Sustainability
Global warming
Using scarce resources
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
Impact of the changing use of ICT and how it influences business activity
E-commerce
To access wider markets
Digital communication
Changing the way that business communicates with stakeholders
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
Interest rates
how fluctuating interest rates can affect businesses that rely on overdrafts and loans for finance
how fluctuating interest rates can affect consumer and business spending.
Levels of employment
Consumer spending
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
Impact on business of operating in competitive markets
Meaning of market and competition
Situations when businesses face minimal or no competition
Uncertainty and risks that businesses face
Why entrepreneurs start a business
Activities businesses can take to minimise risks
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
globalisation and the benefits and drawbacks that it offers UK businesses
How UK businesses compete internationally, offering:
better designs
higher quality products at lower prices
impact of exchange rates on the profit and sales of those businesses that import and/or export
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
Different legal structures that businesses adopt
• Sole traders
• Partnerships
• Private limited companies (ltd)
• Public limited companies (plc)
• Not-for-profit organisations
The concept of limited liability and which legal structures benefit from this
Which legal structure would be most appropriate for a variety of business examples, including new start-up businesses and large established businesses
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
What are business aims and objectives
Purpose of setting objectives
Role of objectives in running a business
Changing objectives
Use of objectives in judging success
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
Main stakeholders of businesses
Objectives of stakeholders
Impact of business activity on stakeholders
Impact and influence stakeholders have on businesses
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
Understand the methods used by businesses when expanding
Organic growth through franchising
Opening new stores
Expanding through e-commerce
Outsourcing
External growth though mergers and takeovers
Discuss the benefits of expansion
Unit cost advantages due to economies of scale
Discuss the drawbacks of expansion
Diseconomies of scale
Understand the meaning of purchasing and technical economies of scale
Understand that with growth businesses increase the risk of diseconomies of scale occurring
Due to poor communication
Coordination issues
Reduced staff motivation
Calculate and interpret average unit costs
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
Students should be able to understand the factors that influence where a business is located, including:
proximity to the market
availability of raw materials
labour
competition
costs
This is a complete lesson written by Sarah Hilton for Revisionstation and it covers the following topics:
The purpose of business planning
The main sections within a business plan
Basic financial terms
Basic financial calculations
This lesson is written by Sarah Hilton for Revisionstation and contains a comprehensive student worksheet and a teacher PowerPoint
These are the topics covered in this lesson:
a) Strong and weak cultures
b) Classification of company cultures:
power
role
task
person
c) How corporate culture is formed
d) Difficulties in changing an established culture
This lesson is written by Sarah Hilton for Revisionstation and contains a comprehensive student worksheet and a teacher PowerPoint
These are the topics covered in this lesson:
a) Construct and interpret simple decision-tree diagrams
b) Calculations and interpretations of figures generated by these techniques
c) Limitations of using decision trees
This lesson is written by Sarah Hilton for Revisionstation and contains a comprehensive student worksheet and a teacher PowerPoint
These are the topics covered in this lesson:
a) Mergers and takeovers:
• reasons for mergers and takeovers
• distinction between mergers and takeovers
• horizontal and vertical integration
• conglomerates
• financial risks and rewards
b) Advantages and disadvantages of inorganic growth
This lesson is written by Sarah Hilton for Revisionstation and contains a comprehensive student worksheet and a teacher PowerPoint
These are the topics covered in this lesson:
Problems arising from growth:
a) Diseconomies of scale
b) Internal communication
c) Overtrading
This lesson is written by Sarah Hilton for Revisionstation and contains a comprehensive student worksheet and a teacher PowerPoint
These are the topics covered in this lesson:
a) Objectives of growth:
• economies of scale (internal and external)
• increased market power over customers and suppliers
• increased market share and brand recognition
• increased profitability
b) The distinction between inorganic and organic growth