Learning Objectives:
You will learn how to Brainstorm effectively to generate ideas.
You will then use the Fish Bone Analysis tool to identify the cause and effect of a workplace problem.
Finally, you will create a SMART goal to address the problem.
This is an effective introduction for learners that are about to embark upon a project in any industry. It encourages good practice for resolution of issues and problems. It gives them essential skills to work through issues using logical methods.
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A bundle is a package of resources grouped together to teach a particular topic, or a series of lessons, in one place.
Workplace Essential Skills Bundle
This covers essential skills to have and build on in the work environment. Assertive Communication Preparing an Elevator Speech Complaint Resolution methods Conflict Resolution Problem solving in relation to projects and workplace issues Customer Service Skills worksheet Email Communication Ethics and Workplace Dilemmas Giving and Receiving Feedback Goal Setting using SMART goals Health & Safety Identifying your Values individually and as a team Writing Standard Operating procedures (sops) Teamwork Microsoft Powerpoint
Projects and Teamwork Bundle
When planning a project at work or school, it's important to get team members prepared for their roles, tasks and responsibilities within the team. The resources contained in the bundle are all you need to help you accomplish this. The three that I would start with are: Identifying your Values - choose values as a group Workplace issues: Brainstorm, problem Solve and Create Smart goals Team collaboration - important for all to understand how teams work. These resources are tried and tested in the workplace by my learners with amazing results for project outcomes.
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