A brilliant collection of worksheet activities that are mainly suitable for level 1 ICT functional skills but can also be used as a refresher for ICT level 2 or as additional add on activities to stretch and challenge E3 ICT functional Skills. The activities are simple, easy to understand, great fun and effective learning resources that can be used for any student studying E3-Lv2 ICT Functional Skills. They meet criteria for ICT functional skills and can be either used as they are or easily adapted to suit all learning needs.

Unit 1 - Understanding Customer Service in the Retail Sector. These worksheets will help prepare students taking the online assessments for the BTEC Level 2 Retail knowledge course. They cover all criteria for unit 1 and include multiple choice questions.

This is a great worksheet as it can be used in many ways. They main purpose is to allow the learner to use their knowledge on formulas to practice. The worksheet is designed to use basic formula and Count, Counta, IF, Sum Max, Min, Average and others too. There is also opportunities to practice using filters and sort tools. This worksheet is tailored towards ICT Functional Skills Lv2 but can also be used at Lv1. It covers criteria set out for ICT Functional skills Lv1/2 This worksheet is ready to go as it is but can also be adapted to suit all learner needs.

Unit 1: Understanding Customer Service in the Retail Sector Unit 2: Understanding the Retail Selling Process Unit 3: Understanding how individuals and teams contribute to the effectiveness of a retail business Unit 4: Understanding how a Retail Business Maintains Health and Safety on its Premises Unit 5: Understanding Retail Consumer Law Unit 6: Understanding Security And Loss Prevention In A Retail Business Unit 8: Understanding the control, receipt and storage of stock in a retail business Unit 9:Understanding visual merchandising for retail business Unit 29: Understanding how the smooth operation of a payment point is maintained Please note these resource are for the Online assessment units, in order to achieve the Diploma the learners are required to complete portfolio based assessment packs. Please see the specification for further details.

Unit 3 - Understanding how Individuals and Teams Contribute to the Effectiveness of a Retail Business This is unit 3 of BTEC lv2 retail knowledge. These worksheets meet all criteria for unit 3 and will help prepare students when taking the online assessment. The worksheets also include multiple choice questions.

Unit 4 - Understanding how a Retail Business Maintains Health and Safety on its Premises This is unit 4 of BTEC lv2 retail knowledge. These worksheets meet all criteria for unit 4 and will help prepare students when taking the online assessment. The worksheets also include multiple choice questions.

Unit 5 - Understanding Retail Consumer Law These worksheets cover all criteria for unit 5 and also include multiple choice questions that will prepare students taking the online assessment.

Unit 6 - Understanding Security and Loss Prevention in a Retail Business These worksheets cover all criteria for unit 6 and also include multiple choice questions that will prepare students taking the online assessment.

Unit 8 - Understanding the Control, Receipt and Storage of Stock in a Retail Business These worksheets cover all criteria for unit 8 and also include multiple choice questions that will prepare students taking the online assessment.

This is an interactive PowerPoint that allows the user to click on a car to advance it forward one space. This can be used for any subject, for any lesson and for any age. Just prepare a list of questions to cover your topic and use this to make any Q&A, Quiz or competition more fun and enjoyable. Its resources like this that can turn any dull, boring but important subject into a fun one. It will engage learns, encourage team work and embed ICT into any lesson.

Unit 2 - Understanding the Retail Selling Process. Unit 2 of BTEC lv2 retail knowledge. These worksheets meet all criteria for unit 2 and will help prepare students when taking the online assessment. The worksheets also include multiple choice questions.

Unit 1: Understanding Customer Service in the Retail Sector Unit 2: Understanding the Retail Selling Process Unit 3: Understanding how individuals and teams contribute to the effectiveness of a retail business Unit 4: Understanding how a Retail Business Maintains Health and Safety on its Premises Unit 5: Understanding Retail Consumer Law Unit 6 : Understanding Security And Loss Prevention In A Retail Business All work sheets that cover all criteria for the BTEC Certificate in Retail Knowledge Lv2 including some multiple choice practice questions.

Unit 29 - Understanding how the Smooth Operation of a Payment Point is Maintained These worksheets cover all criteria for unit 29 and also include multiple choice questions that will prepare students taking the online assessment.

Unit 9 - Understanding Visual Merchandising for Retail Business These worksheets cover all criteria for unit 9 and also include multiple choice questions that will prepare students taking the online assessment.

Unit 1: Understanding Customer Service in the Retail Sector Unit 4: Understanding how a Retail Business Maintains Health and Safety on its Premises Unit 5: Understanding Retail Consumer Law Unit 6 : Understanding Security And Loss Prevention In A Retail Business Worksheets including practice multiple choice questions. Covers all criteria set for the award qualification.