This 5 series BUNDLE of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546) The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met. This BUNDLE of Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. Each page has a header that includes the individual outcomes covered and can be assessed easily and then signed off. These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery. Unit 407 focuses on helping the learner to prepare for an interview and includes a mock interview activity. Learning Outcomes include: 1.1 research: A. the company B. its values C. its impact on the community D. the job role 1.2 prepare answers to a given set of questions that are likely to be asked in the interview 1.3 prepare questions to ask in the interview based on research 1.4 describe different interview techniques 1.5 describe how to seek clarity from the interviewer about questions asked 1.6 collate any documents that may be asked for at interview 1.7 describe the route and means of transport to take to attend the interview on time. 2.1 dress appropriately and display good personal hygiene for the interview 2.2 use appropriate means of non-verbal communication such as body language and facial expressions during the interview 2.3 take part in an interview activity 2.4 give clear, straightforward answers to the questions asked 2.5 prepare a short presentation for use at an interview 3 Be able to review own performance at an interview 3.1 describe aspects of the interview that went well 3.2 describe one aspect of the interview that did not go well 3.3 plan actions to improve performance at future interviews. Unit 408 focuses on Searching for a job and covers the following criteria. 1.1 Describe different resources available to find out about job information. 1.2 Describe the roles and functions of organisations providing employment services 1.3 Use resources to research job opportunities. 1.4 Describe how to sign up to different organisations’ job alert systems 2.1 List the key elements of job adverts 2.2 Extract relevant information from job adverts 2.3 Match personal skills and requirements to job vacancies Unit 409 focuses on Career Progression and covers the following criteria. 1.1 explain the importance of career progression 2.1 identify sources of career progression information, advice and guidance 2.2 identify different career, course and training options from available sources of information, advice and guidance. 3.1 list transferable skills, qualities and experience required to develop a career 3.2 review own transferable skills, qualities and experience 3.3 identify areas of work or study that might be best suited to own transferable skills, qualities or experience 4.1 identify short-term goals that will help with career progression 4.2 develop a career progression plan. Unit 410 focuses extensively on Keeping Safe in Social Situations. Learner outcomes included 1.1 identify areas of risk in social situations 1.2 Identify risks associated with alcohol 1.3 identify risks associated with drugs 1.4 identify risks associated with sexual activity 1.5 state risks involved when using social media 1.6 state risks involved when using the Internet. 2.1 identify ways to minimise risks to different groups 2.2 identify ways to minimise risks in social situations 2.3 identify ways to keep identity and personal information safe. 3.1 identify different types of support available 3.2 identify the situations when support is needed 3.3 identify the different ways of accessing support 3.4 explain the benefits of seeking support. Unit 411 focuses on the importance of Working as part of Team and covers the following criteria. 1.1 describe what makes an effective team 1.2 describe benefits of effective teamwork. 2.1 list different types of team 2.2 identify the values and goals of a team 2.3 describe ways in which team members can work together effectively 2.4 describe a method of avoiding conflict within a team 2.5 identify methods of making team decisions. 3.1 give examples of different roles 3.2 identify the impact these roles have on the way a team works 3.3 identify the impact these roles have on team members 4.1 describe the overall goal of the team 4.2 prepare a plan to achieve a team goal 4.3 describe own role in achieving the goal 4.4 describe others role in achieving the goal 4.5 list activities, milestones and timelines 4.6 identify the support /resources to work towards the goal 5.1 follow a plan and review progress at regular intervals 5.2 suggest improvements and amendments to the plan 6.1 reflect on the overall effectiveness of the plan in helping to achieve the agreed goal 6.2 describe what went well and what did not go well. Other Units including a Bundle of Units 401-405 are available on TES and within the SmartBooks Resource Shop This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.

These BUNDLE Work Books have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials, English or various other sessions . These particular BUNDLE includes the following; Work Book 1 PESKY SEAGULLS focus on reading an article based on the growing Seagull problem in the UK and requires learners to demonstrate English and ICT skills that subtly embeds many of the Functional skills required for assessment. Work Book 2 FOOTBALLERS WAGES focuses on the ongoing debate of Footballer wages and how much they earn compared with other occupations. Tasks include reading through an example of an online forum, leaving their own post, replying to other members comments and then answering a series of question based on the whole forums content. Work Book 3 FIZZY DRINKS focuses on reading an article based on the growing issue of fizzy drink consumption in the UK and worldwide and requires learners to demonstrate various English and ICT abilities. Please Note: There are various spelling and grammar mistakes in the Fizzy Drinks article that have been placed intentionally for the purpose of the first 2 tasks. Answers for these tasks are included in the resource on the last page. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE! This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com

These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023. The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life. These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met. The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units. Each workbook includes various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off. This Bundle of resource covers: Module 1 - Using devices and handling information - Unit 1.6. Use files to read and store information (including creating a file, opening a file, reading information from a file, editing a file, saving a file). This resource includes: Task 1 - Learners to gain an understanding of digital files, how they work, what are their main functions and the benefits and advantages of compared to traditional physical documents. (Answers to Task included) Task 2 - Learners will become familiar with 7 of the most common digital file types and are asked to break each down with a clear description and research reasons we may need to use them. (guidance to Task included) Task 3 - Learners will look at the impact of the digital age and how we operate now in comparison with only a few years back. They will also become familiar with new and older forms of technology. Task 4 & 5 - Is a basic introduction into some of the skills they will be required to demonstrate in Module 2 (resources will be available in 2024). In ‘Task4’ they will use Microsoft WORD to open an existing Text Document, edit it following a series of instructions, save the document and print off as evidence. Learners will need to access Word Doc – ‘SB Football Rules - WORD File - To be Edited’. Both this and a completed example are included with download. In ‘Task 5’Learners will access a JPEG File and use Microsoft Photo Viewer or Paint 3D to edit it however they want using the tools available within the software. They will need to save the amended image, print it off and attach to the workbook as evidence. Learners will need to access ‘SB Sunrise - JPEG File - To be Edited’. Both this and a completed example are included with download. Task 6 – Learners can now demonstrate their new knowledge to open, create, edit and save a digital file. They can use any off the 7 file types looked at in the unit. They will need to print off their work as evidence and could also share with the group. Also includes a Skills and Knowledge Checklist and Glossary with key words for learners to complete. Module 1 - Using devices and handling information - Unit - 1.7 - Use files and folders to organise and retrieve information (including local and remote storage). This resource includes: Task 1 – An introductory discussion where learners are to identify areas of their life they like to keep organised and share opinions on the benefits mirroring this good practice in their digital world. Task 2 - Learners will become familiar folder hierarchy and the importance of categorising and naming main folders as part of this process. Task 3 - Learners will demonstrate they can structure folders sub folders and files correctly using cut out templates. The challenge can be undertaken, individually, in pairs or groups and even timed for an element of competition. (Tutor Answers included) Task 4 - Learners will determine 5 authentic and 5 misleading tips for Digital Housekeeping. (Tutor Answers included) Task 5 - Learner will follow 6 mini tasks to demonstrate their ability of knowledge gained so far. The tutor will observe and using a witness checklist, sign off each one completed task. Task 6 – Learners to read/discuss the statements that describe remote and local storage and match the correct benefits and considerations from the list. They will also need to recognise 3 main cloud serve providers. Task 7 - The last task requires learners to put the knowledge gained from this unit into practice and implement a thorough and efficient tidy up on their digital devices i.e. phone tablet, pc laptop etc. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 1 - Using devices and handling information - Unit - 1.8 - Know when there is a problem with a device or software and know the difference between system errors. This resource includes: Task 1 – An introductory discussion where learners are to share experiences of things that have gone wrong, and frustrations caused when using any type of digital device. Learner will then uncover other common malfunction using images. Task 2 - Learners will become familiar the difference between User and System errors and give 2 examples for each. Task 3 – Learners will demonstrate their understanding by looking at 10 scenarios that all portray real life problems and identifying whether it is a system error, user error or a combination of both. Task 4 & 5 - Learners will determine 5 common viruses from the images and Research the characteristics, functions and how each virus operates. They will add this information to the table. A Guided answer sheet is included for Tasks 1,4 &5 Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 1 - Using devices and handling information - Unit - 1.9 Apply a solution to solve a simple technical problem. This resource includes: Task 1 – An introductory to how troubleshooting can help resolve digital device issues without immediately seeking professional help. Learners will reorder 9 potential fixes (troubleshooting steps) in a logical order. Task 2 – Revisiting 4 of the real-life dilemmas from Unit 8, learners will research and record a series of suitable troubleshooting steps for each. An example has been given. Task 3 - Learners will become familiar with 10 common error messages that appear on-screen when there is a problem. They will fill in the missing words while gaining an understanding of what each of them mean. Task 4 - Learners to take part in a multiple-choice quiz in pairs or independently, followed by a group discussion based on everyone’s answers. Extension Activity – Learners have the opportunity to continue Task 2 and find solutions for the remaining 4 dilemmas form Unit 8. Tutor Answers are included for all 4 tasks. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon. This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.

These Work Books have been designed and proven to educate and enhance learners knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials, English or various other sessions . These particular BUNDLE Focuses on Functional skills in English and includes the following; Using a Thesaurus - Understanding synonyms and enabling learners to expand their vocabulary both verbally and with in their written communication. The Workbook requires learners to demonstrate these new skills and confirm understanding using a series of engaging tasks including rewriting a wonderful poem by Spike Milligan (Extremely relevant to the events of 2020) Homophones - Includes various tasks and activities that to suit learners of all ages and varied abilities. Learners will be able to expand their knowledge of homophones and confirm their understanding through tutor assessment. Dictionary Skills - Requires learners to demonstrate new abilities in how to use it effectively through a series of tasks. The tasks include finding words associated with each other and sorting them alphabetically and a timed activity where learners compete to find certain words in the quickest time. The final light-heated challenge requires learners to find words in the dictionary to describe each other and their teacher or tutor using the letters of everyones first names. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE! These resources are available to download as a PDF file. Word versions are available, feel free to message me directly for these formats at SmartbooksED@outlook.com

These worksheets have been designed to subtly embed the valuable functional skills learners required to get the most out of education, work and everyday life and to help them function more confidently, effectively and independently. They can be used effectively in Tutorials or Maths sessions. Each resource has been proven to educate learners on a variety of subjects that will enhance knowledge as well as promoting creativity and individuality. This Bundle Includes the following 10 Resources IT COULD BE YOU! Each has won the lottery and has £1,000,000 to spend. Task 1 requires learners to decide on how much of their winnings they would gift, if any, to a charity and/or family and friends. This offers an effective platform for discussion around charities, generosity and their individual value of money. Task two requires the learner to select from a list of items and how they would spend the remaining money. They will write reasons for their choices and share with the rest of the group, which is a great opportunity for speaking and listening and finding common interests within the group. Task Three asks the learners to complete a shopping list and to include costs and keep a running total of their remaining balance. The final objective is to get as close to spending 1,000,000 as possible. Calculator use is down to the discretion of the Tutor and the ability of learners. WHATS ON THE BOX Learners will work with a Fictional TV guide. They will study the schedule and then attempt to answer a series of questions related to the information shown. They will then take part in a discussion based on their own favourite TV programme choices. They will create their own Perfect TV schedule, produce questions related to this new timetable and then test their peers. SMARTIES INVESTIGATION Learner focus on investigating number and frequency using a tube of Smarties. Their task is to gather data and produce a bar chart showing their findings. Learners will then take part in a speaking and listening task that requires them to extract data from other groups allowing them to be able to produce a second chart and accurately present this collective data. World Records This first resourse focuses on ‘Records set around the World’. Learners are tasked with estimating various measurements from the tallest to the heaviest, longest to shortest etc. They are then challenged to convert those amounts to an alternative form of measurement i.e. litre to pints, miles to Kilometres etc Time for a Holiday The second resouces starts with a warm up activity and tests the learner’s knowledge of Seaside towns in the UK and their locations. Great task to use on a SMART Board or in separate groups on A3 paper. It then requires them to study a series of weather graphes and answer questions to confirm they are able to read and extract the correct information. The final task involves budgeting a holiday to Newquay using a fictional scenario and an allowance of £650. Possible Extension Tasks Task 1 - Ask learners to find the location of other towns and activities. Task 2 - Extend questions to work out the Mean, Mode and Median. Task 3 - Limit Budget or change the scenario to make it more challenging. Reading Timetables This 3rd resource focuses on ‘Reading Timetables’. Learners are tasked with studying 3 examples, a Bus Timetable, a Swimming Pool Timetable and a College Session Timetable and then extracting the information required to answer the set questions and confirm understanding. The questions can be answered individually or collectively by cutting them into cards. The larger A3 versions (included) can be displayed and the group can carousel around the room. Alternatively, the questions could be called out by the tutor for a more active learning experience. Lots of scope for interpretation, the resources also included some blank question sheets so learners can create some peer to peer questioning. The Addition Workbook includes: Dominoes Challenge Dominoes (Test your friends) Roll the dice! Family Picnic & Quiz Piggy Pairs Numbers Game Against the clock Squares Count Pyramid Puzzle (easy, Medium, Hard) Colour your own sums Counting the Pennies Holiday Money Number Line Counting Let’s use Tally (Farmyard Task) Time for Bingo (Bingo & Caller cards included) he Subtraction workbook includes: Difference Dots Fruit & Vet Sale Less than 2 minutes Saturday Night Take Away Subtraction Squares (Easy - Medium - Hard) The Washing Line Lets Go Bowling Lets Bowl Game Subtraction in Space (Easy - Medium - Hard) Dice Cream Game Real Life Sums Double Decker Bus Time For Bingo The Multiplication workbook includes: Coloured Table and Sums (Easy, Harder and Hardest) King Fred the frog (Easy, Harder and Hardest) Mum’s shopping trip (Easy, Harder and Hardest) A day in the garden (Easy, Harder and Hardest) Right or Wrong (Easy, Harder and Hardest) Who has the Answer - A Card game that the whole group can play involving learner listening and calling out the correct answer. The Division Workbook includes: What is Division (intro) Coloured bookmarks to use as revision Sums (Easy, Trickier and More Difficult) Joe and Beth Balloon trivia Animal Division problems (Easy and More difficult) Joe’s Smudged Homework Sum Search I Have Who Has (a 30 card Division based Card game where each learner try not to break the chain) Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE! This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com

These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023. The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life. These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met. The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units. Each workbook includes various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off. This Bundle of resource covers: Module 1 - Using devices and handling information 1.1 Know the main features and uses of different types of device. Task 1 - Learners to identify 9 key digital devices using images. Task 2 - Using their existing knowledge coupled with some online research, learners will record below 5 key features for each digital device. Task 3 – Learner will then collate data on how much each device is used by themselves and their peers. Task 4 – Using questioning, learners will identify pros and cons of each device and their overall popularity. They will investigate other devices available on the market and give their opinions of the future of technology as a whole. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 1 - Using devices and handling information 1.2 Know what an application is and the main types of application software Task 1 - Demonstrate knowledge on the difference between Hardware and Software and give examples for both. Task 2 - Understand the function of an operating system and know where to find details of an OS on various devices. Task 3 - Become familiar with the different types of applications available and how they all have a different purpose. Task 4 - Know how to locate ‘screen time’ on mobile devices and analyse application usage and trends. Discuss the pro and cons and how screen time could be limited. Task 5 – Write a review for a favourite application using the template provided or leave an actual review on your mobile phone. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 1 - Using devices and handling information 1.3 Apply system settings (including display, sound, Wi-Fi, time, language, accessibility). Task 1 – Learners to become familiar with the system settings menu using Microsoft windows and identify specific settings found in each category i.e. Personalisation, Network etc. Task 2 – Learners will navigate System settings, locate particular icons and give reasons why they may need to be accessed and applied. Task 3 – Learners to read 3 scenarios and find a solution for each. They will also show clearly where to locate the setting required. Task 4 – Learners to create 2 of their own scenarios and challenge their peers to fins a solution using an appropriate system setting. Task 5 – Includes a selection of Flashcards that can be cut out, printed on cardboard or laminated and used to reinforce knowledge of system settings. Learners can also be given a card randomly and then demonstrate, using a device, how to apply that particular system setting. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 1 - Using devices and handling information 1.4 Navigate online content to locate required information. Task 1 - Learners will correctly type 2 URL examples into a browser and record details about the different websites. Learner can continue this task by entering their own URLs to help familiarise themselves further with this practice. Task 2 - Learners will understand the difference between a browser and a search engine and show this by ticking the correct box next to each example logo. Task 3 - Learners to unscramble some of the various reasons why we all use the internet. They will also give some examples of their own. Task 4 - Learners will give examples of effective keywords to use when searching for relevant information online. Task 5 - Learners will show an understanding of how to check the validity of information found online and will choose 6 example websites to demonstrate this. Task 6 - Learners will follow step by step instructions on how to save websites into a browser and then bookmark 3 of their own for easier access. Task 7 - Learners to become familiar with the navigation tools found in browser (chrome) and match the correct name and function of 14 examples. Module 1 - Using devices and handling information 1.5 Carry Out Searches online Task 1 - Learners are required to find the answers to find the answers to 18 general knowledge questions using the World Wide Web. This can be an individual or group timed challenge. All answers will be officially checked with any incorrect answers incurring a 10 second penalty. Task 2 - Learners will become familiar with the most commonly asked online questions. They will guess using ‘first word’ criteria and then carry out a search to find the ‘most popular’ based on the most current data. Task 3 - Learners will learn how to take a screenshot using different digital devices, put this into practice and attach the evidence. Task 4 - Learners will demonstrate how to carry out a variety of searches online. They are required to plan a fictional holiday following specific guidelines and meeting certain criteria. Extension Activity – Learners to continue with Task 4 and carry out two further searches based around the weather and reviews of their chosen destination and accommodation. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 1 - Using devices and handling information Unit 1.6. Use files to read and store information (including creating a file, opening a file, reading information from a file, editing a file, saving a file). Task 1 - Learners to gain an understanding of digital files, how they work, what are their main functions and the benefits and advantages of compared to traditional physical documents. (Answers to Task included) Task 2 - Learners will become familiar with 7 of the most common digital file types and are asked to break each down with a clear description and research reasons we may need to use them. (guidance to Task included) Task 3 - Learners will look at the impact of the digital age and how we operate now in comparison with only a few years back. They will also become familiar with new and older forms of technology. Task 4 & 5 - Is a basic introduction into some of the skills they will be required to demonstrate in Module 2 (resources will be available in 2024). In ‘Task4’ they will use Microsoft WORD to open an existing Text Document, edit it following a series of instructions, save the document and print off as evidence. Learners will need to access Word Doc – ‘SB Football Rules - WORD File - To be Edited’. Both this and a completed example are included with download. In ‘Task 5’Learners will access a JPEG File and use Microsoft Photo Viewer or Paint 3D to edit it however they want using the tools available within the software. They will need to save the amended image, print it off and attach to the workbook as evidence. Learners will need to access ‘SB Sunrise - JPEG File - To be Edited’. Both this and a completed example are included with download. Task 6 – Learners can now demonstrate their new knowledge to open, create, edit and save a digital file. They can use any off the 7 file types looked at in the unit. They will need to print off their work as evidence and could also share with the group. Also includes a Skills and Knowledge Checklist and Glossary with key words for learners to complete. Module 1 - Using devices and handling information Unit - 1.7 - Use files and folders to organise and retrieve information (including local and remote storage). Task 1 – An introductory discussion where learners are to identify areas of their life they like to keep organised and share opinions on the benefits mirroring this good practice in their digital world. Task 2 - Learners will become familiar folder hierarchy and the importance of categorising and naming main folders as part of this process. Task 3 - Learners will demonstrate they can structure folders sub folders and files correctly using cut out templates. The challenge can be undertaken, individually, in pairs or groups and even timed for an element of competition. (Tutor Answers included) Task 4 - Learners will determine 5 authentic and 5 misleading tips for Digital Housekeeping. (Tutor Answers included) Task 5 - Learner will follow 6 mini tasks to demonstrate their ability of knowledge gained so far. The tutor will observe and using a witness checklist, sign off each one completed task. Task 6 – Learners to read/discuss the statements that describe remote and local storage and match the correct benefits and considerations from the list. They will also need to recognise 3 main cloud serve providers. Task 7 - The last task requires learners to put the knowledge gained from this unit into practice and implement a thorough and efficient tidy up on their digital devices i.e. phone tablet, pc laptop etc. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 1 - Using devices and handling information Unit - 1.8 - Know when there is a problem with a device or software and know the difference between system errors. Task 1 – An introductory discussion where learners are to share experiences of things that have gone wrong, and frustrations caused when using any type of digital device. Learner will then uncover other common malfunction using images. Task 2 - Learners will become familiar the difference between User and System errors and give 2 examples for each. Task 3 – Learners will demonstrate their understanding by looking at 10 scenarios that all portray real life problems and identifying whether it is a system error, user error or a combination of both. Task 4 & 5 - Learners will determine 5 common viruses from the images and Research the characteristics, functions and how each virus operates. They will add this information to the table. A Guided answer sheet is included for Tasks 1,4 &5 Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 1 - Using devices and handling information Unit - 1.9 Apply a solution to solve a simple technical problem. Task 1 – An introductory to how troubleshooting can help resolve digital device issues without immediately seeking professional help. Learners will reorder 9 potential fixes (troubleshooting steps) in a logical order. Task 2 – Revisiting 4 of the real-life dilemmas from Unit 8, learners will research and record a series of suitable troubleshooting steps for each. An example has been given. Task 3 - Learners will become familiar with 10 common error messages that appear on-screen when there is a problem. They will fill in the missing words while gaining an understanding of what each of them mean. Task 4 - Learners to take part in a multiple-choice quiz in pairs or independently, followed by a group discussion based on everyone’s answers. Extension Activity – Learners have the opportunity to continue Task 2 and find solutions for the remaining 4 dilemmas form Unit 8. Tutor Answers are included for all 4 tasks. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon. This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.

These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials, English or ICT sessions. This bundle includes the following 3 Resources: DREAM JOB - focuses on allowing the learner to decide what they would imagine their perfect job to be. It then tasks them with breaking that job role down and asks them to create an advert for their chosen vocation. They will explore the pros and cons of each others ‘perfect job’ choices and demonstrate their capabilities of understanding the opinions of others as well as being able to put their own opinion across. It includes and example of an advert designed by a previous learner. ATTENDANCE and PUNCTUALITY focuses on the importance of Attendance and Punctuality and is broken down into the following Why is attendance so important? - An activity that requires learner to fill in the gaps of an informative piece of writing. An effective way of going over text and gaining a full understanding. Reasons v Excuses - A couple of tasks that require learners to understand the difference between reasons and excuses used for being absent or late. Promotes some great lighthearted and fun group discussion. Being on time - A eye opening activity where learners will use maths skills to determine the amount of time lost at school, work and College through poor punctuality. Scenarios given. Q&A - A series of thought provoking questions that learner will answer individually and then take part in a group discussion to share thoughts and opinions. Attendance and Punctuality Task - Learner are given a scenario that requires them to Propose, Produce and Promote an Incentive and reward scheme to help improve Attendance and Punctuality in a struggling primary school. The task then requires them to present their schemes with the rest of the group and even display in their ideas in the classroom. SHOULD ANIMALS LIVE IN THE ZOO focuses on the controversial issue of Animals in Captivity and requires learners to demonstrate their capabilities of understanding the opinions of others as well as being able to put their own opinion across. They will explore the pros and cons of the subject using online research and also have the opportunity to debate their findings with each other. The task then requires them to present their final investigations in a newspaper article which they can design and present to the rest of the group and even display in the classroom. The Resource also includes worksheets to brief learners on the task as well as a Word Doc newspaper article Template to get them started.