This full lesson covers A3 Building Customer Relationships for BTEC Level 3 Business Unit 14: Investigating Customer Service, including;
- Enhanced reputation of the business
- Repeat business
- Customer confidence in the business
- Job satisfaction of employees
Get this resource as part of a bundle and save up to 33%
A bundle is a package of resources grouped together to teach a particular topic, or a series of lessons, in one place.
Bundle
BTEC Level 3 Business Unit 14: Investigating Customer Service Learning Aim A (Full)
This bundle fully covers Learning Aim A of Unit 14: Investigating Customer Service for the Level 3 BTEC programme. This pack contains four detailed PowerPoints that are filled with tasks and links to external media, such as videos and articles.
£7.99
Bundle
BTEC Level 3 Business Unit 14: Investigating Customer Service Full Unit
This bundle fully covers Learning Aims A, B and C for Unit 14: Investigating Customer Service. The lessons contain a wide range of tasks and links to media such as videos.
£17.99
Something went wrong, please try again later.
A well written set of resources - easily adaptable with plenty of links to further reading. Keen to see the remaining resources for unit 23 if you have these , thank you.
Report this resourceto let us know if it violates our terms and conditions.
Our customer service team will review your report and will be in touch.
£3.00