I provide resources ranging from full lessons to full unit bundles for BTEC Business Studies alongside GCSE Computing. I currently work as a Further Education Business Lecturer, Standards Verifier and Examiner for a large awarding body.
I provide resources ranging from full lessons to full unit bundles for BTEC Business Studies alongside GCSE Computing. I currently work as a Further Education Business Lecturer, Standards Verifier and Examiner for a large awarding body.
This bundle covers Learning Aims A, B, C, D, E and F of Unit 6: Principles of Management. The bundle contains 16 lessons that have a wide variety of tasks and links to media such as videos.
This bundle fully covers Learning Aim C of Unit 14: Investigating Customer Service, including;
C1 - Customer service skills and behaviours
C2 - Dealing with customer service requests and complaints
C3 - Individual skills audit and development plan
This casestudy provides a scenario for learners to apply a PESTLE and SWOT analysis too. The case study has two grids attached, one for PESTLE one for SWOT. This group activity is engaging and allows the learners to apply their knowledge to the given situation.
This full lesson, with supporting handouts, covers C1 of Unit 1; Exploring Business.
Areas covered;
Political factors
Economic factors
Social factors
Technological factors
Legal factors
Environmental factors
This lesson has several group activities and class discussions, concluding with a case study in which learners must apply a PESTLE analysis to a small business.
This full lesson covers D2 and D3 of Learning Aim D for Unit 1: Exploring Business. Areas covered include;
Demand
Supply
Influences on supply and demand
Price elasticity of demand
Pricing and output decisions
Response to competitor activity
Images removed for copywrite reasons, you will need to add your own images e.g. business logos.
This full lesson, with accompanying tasks, fully covers Ethics in recruitment (A3). Topics covered include;
What is ethics?
Honest advertisement
Confidentiality
Fair questioning
Fair selection criteria
Disclosure if working with family/friends
Equal opportunities legislation
Right-to-work legislation
The lesson contains links to relevant media including news articles and videos. Several tasks are included to keep learners engaged.
This full lesson covers BTEC Level 3 Business Unit 14: Investigating Customer Service A4 Customer Legislation and Regulation, including;
Industry and sector-specific codes of practice, ethical issues and standards.
• Implications for the business of not meeting all legal and regulatory requirements,
including consumer protection, distance selling, sale of goods, health and safety,
data protection, equal opportunities.
This full lesson covers A1 Customer Service in Business for Unit 14: Investigating Customer Service, including;
• Definition of customer service.
• Customer service roles and importance of teamwork.
• Importance of following organisational rules and procedures.
• Different approaches to customer service across industries need different skills and
knowledge, such as:
o retail shops selling tangible goods, need for detailed product knowledge and effective
selling skills
o offices, such as those offering a non-tangible service, either face-to-face with
customers, online, written or telephone customer contact
o contact centres with telephone contact with customers, time limitations
o hospitality industry, such as serving skills for food or drinks
Underlined sections of the slides are links to media such as videos.
This full lesson covers E1 of Learning AIm E for Unit 1: Exploring Business. Areas covered include;
Innovation (including; creative process, exploiting new ideas and increasing efficiency)
Enterprise (Lateral, Blue Sky thinking, intuition, serendipity, chance)
Images removed for copywrite reasons, you will need to add your own images e.g. business logos.
This bundle fully covers Unit 1: Exploring Business for Level 3 Business.
This bundle contains;
Learning Aim A
Learning Aim B
Learning Aim C
Learning Aim D
Learning Aim E
This bundle fully covers B1 and B2 of Learning Aim B for Unit 8: Recruitment and Selection. These lessons contain a wide range of practical tasks to prepare learners for the assessment on this unit. Learners will develop their knowledge, skills and behaviour for recruitment. Please visit my TES store for more resources, including bundles, assignment briefs and more.
This full lesson, with two companion handouts, covers Break-Even analysis for Learning Aim E for Unit 3: Personal and Business Finance. The lesson covers:
Calculating break-even using contribution per unit
Drawing a break-even chart (stage by stage)
Understanding the limitations and benefits of using break-even
A practice exam question for learners to prepare for assessment.
This practice exam scenario is to be used to prepare learners for the Unit 7: Business Decision Making exam. The scenario centers around a new Streaming service and learners must analyse two options for growth, taking into account key market and financial information. Suggested time alloted for activity: 3 hours.
This full lesson covers A1 of Unit 17: Digital Marketing. Areas covered include;
What is digital marketing?
Digital marketing and objectives
Digital marketing as an extension of the marketing/promotional mix
Current trends in digital marketing
Targeting specific market segments
Development of customer databases
Lead generation
The lesson contains several tasks and links to external media to engage learners and to bring theory to life.
Images removed for copywrite reasons, you will need to add your own images e.g. business logos.
This bundle fully covers Learning Aim C of Unit 22: Market Research. This includes;
C1 Statistical Analysis and Interpretation
C2 Presentation of Research Results
C3 Value of the Information