Students should be able to explain what is meant by the term customer service and the features of good customer service. Each activity aims to build upon students understanding of the importance of customer service in a business setting. Learning Objectives •To be able to define what is meant by ‘customer service’. •To be able to explain the importance of customer service. Included: PowerPoint Starter Three Main Activities Plenary Lesson Plan

An interactive escape room lesson that explores market research. There are seven fun task cards that include relating to primary and secondary research. Lesson Objectives: • To be able to identify what is meant by ‘market research’. • To be able to explain what is meant by primary and secondary research with given examples. Included: Seven task cards PowerPoint with starter and plenary Lesson Plan Answer sheet for teacher Answer sheet for students

Worksheet that includes questions about artificial intelligence. The worksheet includes five questions that relate to artificial intelligence, what AI is able to do, and where AI is already currently being used. This is a quick prep activity that could be used to structure a full lesson, as it asks students to go into detail when explaining their answers. After students complete the activity, the answers could be debated with the whole class.

Students should be able to identify the meaning of ‘digital footprint’. Each activity aims to build upon students understanding of how to have a positive digital footprint and what we should not share online. Learning Objectives To be able to define what is meant by ‘digital footprint’. To be able to explain what information we should and should not share online. Included: PowerPoint Starter Three Main Activities Plenary Lesson Plan

About this item Students should be able to explain how to calculate changing home currency into a foreign currency. Each activity aims to build upon students understanding of what exchange rates are and how to calculate changing currency. Learning Objectives • To be able to explain what exchanges rates are. • To be able to explain how to calculate a variety of exchange rates. • To be able to change back to the dollar from another currency. Included: PowerPoint Starter Three Main Activities Plenary Lesson Plan

Students should be able to identify the meaning of ‘market research’ and be able to explain what is meant by quantitative and qualitative research and data. Each activity aims to give students a basic understanding of different types of research that can be carried out, and the advantages and disadvantages of choosing each method. Learning Objectives To be able to define what is meant by ‘market research’. To be able to explain what is meant by quantitative and qualitative data. Included: PowerPoint Starter Three Main Activities Plenary Lesson Plan

Interactive escape room lesson for teaching about communication in business. Easy to prep lesson, clue cards need to simply be printed in advance. The lesson provides a fun introduction to communication in business. It explores different communication methods, what is meant by communication, and the importance of good communication in business. Included: Five task cards to complete the escape room PowerPoint Lesson Plan Answer sheet

An interactive escape room lesson about recruitment and selection. Easy to prep lesson, simply print the task cards off in advance. The lesson provides a fun introduction to recruitment and selection, and the various ways that businesses can recruit employees. Included: Five task cards to complete the escape room relating to recruitment and selection PowerPoint with starter and plenary Lesson Plan Answer sheet for teacher Answer sheet for students

About this item Students should be able to explain what is meant by the term ‘corporate social responsibility’. Each activity aims to build upon students understanding of why CSR is important and why organizations are trying to become more socially responsible, and what the advantages and disadvantages are for a business in doing so. Learning Objectives •To be able to define the meaning of ‘corporate social responsibility’. •To be able to explain the different ways businesses can be socially responsible. Included: PowerPoint Starter Three Main Activities Plenary Lesson Plan

Students should be able to explain what is meant by the term ‘teamwork’ and understand the characteristics of a successful team. Each activity aims to build upon students understanding of teamwork and why teamwork is important. Learning Objectives •To be able to identify key characteristics of a team. •To be able to describe the importance of teamwork in a number of scenarios. Included: PowerPoint Starter Three Main Activities Plenary Lesson Plan

An interactive escape room lesson that introduces students to what is meant by Maslow’s hierarchy of needs. There are seven fun task cards that include activities relating to each of the five levels of Maslow’s hierarchy of needs. Lesson Objectives: • To be able to define what is meant by the term ‘Maslow’s hierarchy’. • To be able to explain the key features of Maslow’s hierarchy. Included: Seven task cards PowerPoint with starter and plenary Lesson Plan Answer sheet for teacher Answer sheet for students

Interactive escape room lesson for teaching exchange rates. Easy to prep lesson as everything is prepared and the task cards simply need to be printed in advance. The lesson provides a fun introduction to exchange rates. All of the key words are included in the lesson, such as exchange, currency, and trade. There are some simple exchange rate calculations included in the activity also, with the formula given to students to assist them. Included: Five task cards that focus on exchange rates, currency, and exchange rate formulas. PowerPoint with information explaining the meaning of currency, exchange rates, and a starter and plenary activity included. Lesson Plan explaining different teaching activities that could be used. Answer sheet for every activity that is included in the lesson. This would serve as a great introduction lesson covering both exchange rates and currency, and would work well with a range of Business Studies and Economics curriculums.

Interactive escape room lesson for teaching about the marketing mix and the 4 p’s. Easy to prep lesson, the task cards simply need to be printed in advance. This lesson provides a fun introduction to the various elements of the marketing mix and how they apply to business. Included: Five task cards that focus on the key terms relating to the marketing mix and the 4 p’s. PowerPoint with information explaining the purpose of the marketing mix. Lesson Plan explaining different teaching activities that could be used. Answer sheet for each activity that is included in the lesson.

About this item This resource is the perfect assessment tool that can be used when teaching about the marketing mix and the 4 p’s. There are fifteen multiple choice questions that explore the four elements of the marketing mix and how they are important in a business setting. Easy to use resource and no preparation required. Simply print out the resource that is in a PDF format for students to complete. Included: Colored version of the ‘Marketing Mix & 4 p’s - Multiple Choice Quiz’ Answer sheet for teacher included

About this item An interactive escape room lesson about stakeholders and stakeholder conflict. Six fun task cards are included that explore the main stakeholders both internally and externally found in many businesses. The lesson provides a fun and interactive introduction to stakeholders. Included: Six task cards to complete the escape room relating to stakeholders PowerPoint with starter and plenary Lesson Plan Answer sheet for teacher Answer sheet for students Please leave a review if this resource was useful!

Worksheet that includes questions on business aims and objectives, what a SMART objective is, and gets students to explain the changing nature of business objectives. The worksheet is leveled with green and orange chilies, so that students can choose questions that are best suited to their ability.

Worksheet that includes questions about career planning and development. The worksheet includes five questions that encourage students to think about their career and the steps they need to take to achieve their career goals. This is a quick prep activity that could be used to structure a full lesson, as it asks students to go into detail when explaining their answers. After students complete the activity, the answers could be debated with the whole class.

Escape room activities that are the perfect supplement for any business course! An interactive escape room lesson that introduces students to the topic of promotion. There are six fun task cards that include activities relating to the key features of promotion in relation to the marketing mix. Lesson Objectives: • To be able to understand of the importance of promotion in the marketing mix. • To be able to explain the different methods of promotion. Included: Six task cards PowerPoint with starter and plenary Lesson Plan Answer sheet for teacher Answer sheet for students