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How to change the default school robin messages

This guide will explain how to change the default school robin messages.

 

When school robins are sent out to staff, a default introduction message will appear at the beginning of the email.

To change the default introduction for your school robins, mouse over the Admin tab and select the School settings option from the drop down menu.

School settings in admin section

Next, either scroll down to the School robins section or click on School robins in the navigation menu to the left.

Provision Map school_robins_menu

You will see two text areas: one for requesting information and one for giving information. Enter your new introduction notes into the text areas.

You can include the special placeholder {name], appears in the school robin as the pupil’s name.

Provision Map robin_message_options-1

The next time you create a school robin, select the Request information radio button to use the Requesting information introduction note or the Give information radio button to use the Giving information introduction note.

Provision Map information_request_options

When the school robin is successfully sent, the selected note will appear at the start of the email.

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