Email is the most common form of communication in the workplace and it is important to get it right. The Resource contains an e-book that contains six critical steps to ensuring your email is delivered to the recipient in a professional manner. Common mistakes have been addressed for those that have English as a Second Language and there are some practical exercises to be completed around grammar within. The answers are also supplied. The second resource is a PowerPoint presentation that is useful for leadership coaching. It is interactive, and in the notes page of the presentation there are examples of activities for the learners to participate in as you work your way through the presentation. The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon. Don't overcommunicate by email. Make good use of subject lines. Keep messages clear and brief. Be polite. Check your tone. Proofread. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource has been created for anyone wanting to learn how to use Microsoft Powerpoint. It can be for students or workplace use. It is a great skill to have and a must to be able to create professional looking presentations. Included is a lesson plan, a PowerPoint Presentation on the use of PowerPoint as well as a separate presentation that has tasks for learners to try. There is also a training manual in pdf and word format for easy reference. I have also added a Presentation Planning sheet. Nothing else to do! ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

Do your students need an engaging, interactive PowerPoint Presentation about Giving and Receiving Feedback in the Workplace? Are you after a no prep resource that has everything you need to start the lesson? Feedback is an essential communication skill that needs practice to be mastered. They will learn how to provide feedback that is constructive, supportive, and focussed on improvement as well as how to receive feedback effectively. Topics Covered: What is Feedback? What is not Feedback? Why is Feedback important? Types of Feedback −Assessment | Peer to Peer | Workplace Best practices for Giving and Receiving Feedback Becoming Feedback friendly If you don’t agree with feedback Resources Provided: 20 Slide PowerPoint presentation (ppt and pdf) editable Teacher notes - viewed electronically and a print out provided (word, pdf) Feedback Assessment tool handout (word, pdf) Peer Feedback Roleplay Scenario handout (word, pdf) If you have any questions about this resource please contact me at resourcecreator1@gmail.com.

Do your students want to improve their print handwriting? This resource has been created for adults and teens that want their writing to improve to make it clearer and easy to read. This is an essential life skill and will serve them well in the workplace. The Packet contains a PowerPoint interactive presentation with accompanying worksheets for practice contained in an e-book. You can print off the e-book or print off individual practice sheets from the e-book. Topics: What is good handwriting? Vocabulary associated with handwriting Warmup for Writing Letter formation Letter groups Pangrams Form filling Signatures Tips for improving handwriting I often hear people say that they hate their handwriting, or that no one can read it. It is such an important part of communication. Even with email and the internet being a big part of written communication you cannot replace the benefit of a hand written note or message on a card. Not to mention that many workplace forms still need to be filled out manually and it is so important that the writing is clear. I have used this in my workplace training sessions and learners have enjoyed it and noticed improvements within 10 days of practice. I wanted to get away from all the babyish resources that are just not appropriate to teach adults with. I hope you enjoy this.

Your students will benefit from this interactive, engaging lesson on Conflict Resolution. They will learn how to manage internal and external conflicts. As well as learning about this for employment, social and the business world, it will make life easier for you as a teacher for class management. This resources is also fully editable. Conflict Management is an important skill for business education, the workplace and the classroom. This resource covers areas of conflict such as competing, avoiding, accommodating, compromising and collaborating in a positive light. Students will enjoy the interactive lesson and real world challenges that this resource provides. A power point presentation is provided with tasks for learners to complete as well as Teacher Notes that can be printed out to accompany the presentation. All of the files are fully editable so that you can make small changes to suit your audience if required. The file formats are ppt, word, and pdf so that edits can be made to suit requirements. Topics: Definition and Examples of Conflict Management Key Facts about Conflict Conflict Management Styles Skills to Manage Conflict Task Challenges for Learners | Students Communications, Workplace, ESOL and Computing Resources

Do you want to introduce the topic of Autobiographical and / or memoir writing to your students, and are not sure where to start? This supplemental PowerPoint presentation will head you in the right direction and get students exciting about the writing stage! Learning Objectives: * Understand the difference between autobiographies and memoirs. * List reasons why people write autobiographies or memoirs. * Identify the main conventions of autobiographies or memoirs. * Enable students to start writing their autobiographies or memoirs. PowerPoint Content: * Defining Autobiography and Memoir * What role 'Truth' plays in autobiography * Purpose of creating an autobiography * Conventions of autobiography and memoir (characterization, setting, perspective and structure. * Language features (figurative, descriptive, emotive, jargon, colloquial, formal) * Tone and Mood * Selection of Detail * Context * 10 steps to start writing! What you will receive: A 26 slide PowerPoint presentation that is fully editable. Teachers Notes to accompany the slide. These are within the presentation in the notes area and in a separate word document (that can be edited), as well as a pdf. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.

This is a Christmas Crack the Code fun activity that can be used as a finisher or gap fill or simply for fun! It contains 18 Christmas Words and an Answer Sheet It is provided as a pdf and in a word document so that descriptions can be edited if required.

This course will assist you in identifying behaviour traits within yourself that could be creating barriers to effective communication both in the workplace and your personal life. It covers: Passive, Assertive and Aggressive styles of communication Ideas for gaining Confidence The use of I statements to clearly communicate your message. This is an interactive PowerPoint presentation that contains activities for learners to practice their communication skills. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource is a PowerPoint presentation with attached notes that can be used as a lesson plan. It is a complete lesson on creating and writing smart goals. I have used this for many different audiences from young people through to the corporate sector when looking at setting goals for learning, business and personal areas of life. The worksheet has a couple of examples of how to set out SMART goals and room to create their own. The files are editable so that you can make relevant changes for your particular audience if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

Use this resource to introduce learners to the basics of writing a standard operating procedure for the workplace. This can also be used for Workplace Instructions. It contains a worksheet with definitions and top tips to write an effective procedure and a template for learners to use to write their procedure. It is available in both word and pdf format so that changes can be made if required.

This resource is a step by step training manual with screen shots and exercises for learners to complete. Attached are exercises to complete. There is also a short cut keys summary at the back of the manual that is really handy to print out and keep by the computer for easy reference.

This template can be used when applying for jobs. It is set out in the correct format. It is a fill in activity for those seeking employment or practicing letter writing skills. Words that are in brackets should be replaced by your own specific situation. It is useful to encourage learners to research the company that they are applying to so that the letter shows that they have used their initiative.

This resource features a basic Health and Safety Crossword puzzle and a Mix N Match Activity using the same Word Bank. Suitable for workplace training and ESL / ESOL learners. These activities are ready to use. Simply print out and go. Answer keys are provided. File formats are easily editable being provided as a Word and pdf.

This is a small collection of Christmas Photos (15) that can be used within your products, as Xmas cards, for backgrounds or for any other use you can think of. These photos are royalty free and may be used for personal and commercial use. They may not be resold in their current state. I do not require attribution.

One of the most common gripes within the workplace is time wasted on Meetings. The first step to working on this is to define what a successful meeting looks like for your team. This brainstorming template is a starting point. Follow me for updates as I'll soon be putting up a full lesson on all you need to know about running a successful meeting. Meanwhile, please feel free to use this template. Hand it out at your next unruly meeting and see what ideas people come up with. When initiating change it is important to get buy in from all team members. Using this template will greatly assist with this. Please leave me a review :-) It would be much appreciated.

Use this Free resource for when you want to brainstorm any idea with your team or class. The technique of brainstorming can be used to solve problems or come up with new ideas. The format provided is both printable and editable, meaning that if teaching virtually, you can have learners type directly into the pdf without any further software required. There are rules that need to be followed for you to facilitate a successful brain storming session. These are also included and should be reviewed at the start of the session.