Do you want to introduce the topic of Autobiographical and / or memoir writing to your students, and are not sure where to start? This supplemental PowerPoint presentation will head you in the right direction and get students exciting about the writing stage! Learning Objectives: * Understand the difference between autobiographies and memoirs. * List reasons why people write autobiographies or memoirs. * Identify the main conventions of autobiographies or memoirs. * Enable students to start writing their autobiographies or memoirs. PowerPoint Content: * Defining Autobiography and Memoir * What role 'Truth' plays in autobiography * Purpose of creating an autobiography * Conventions of autobiography and memoir (characterization, setting, perspective and structure. * Language features (figurative, descriptive, emotive, jargon, colloquial, formal) * Tone and Mood * Selection of Detail * Context * 10 steps to start writing! What you will receive: A 26 slide PowerPoint presentation that is fully editable. Teachers Notes to accompany the slide. These are within the presentation in the notes area and in a separate word document (that can be edited), as well as a pdf. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.

This lesson on Phone Etiquette is an essential life skill that will particularly suit students training for the workplace, office and business administration. Telephone skills, using manners and correct phrases to communicate is an essential part of Customer Service training. Students will learn to engage with Business Customers on the telephone in a friendly, polite and professional manner. They will also learn appropriate language to use with customers through practice, correct vocabulary and role-play. This product is fully editable and is provided in the following formats: PowerPoint, word and pdf. It contains, a PowerPoint presentation, teacher notes, paper based quiz, roleplay cards and message pad template. Agenda for Lesson: The 7 P’s of Call Handling Excellence Polite phrases to use within your telephone conversations Telephone Etiquette Quiz Roleplay Activities

This is a Christmas Crack the Code fun activity that can be used as a finisher or gap fill or simply for fun! It contains 18 Christmas Words and an Answer Sheet It is provided as a pdf and in a word document so that descriptions can be edited if required.

This is a 25 slide engaging PowerPoint presentation that covers the important topic of Active Listening. It includes information on Body Language, Questioning, Paraphrasing, Facial Expressions, and best practice techniques. Teachers notes are included that contains additional information and answers to questions that are posed to students. There is a pdf version and a ppt version that can be edited if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This course will assist you in identifying behaviour traits within yourself that could be creating barriers to effective communication both in the workplace and your personal life. It covers: Passive, Assertive and Aggressive styles of communication Ideas for gaining Confidence The use of I statements to clearly communicate your message. This is an interactive PowerPoint presentation that contains activities for learners to practice their communication skills. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource contains a 20 slide editable PPT presentation and pdf file suitable for ESOL, ESL and workplace learners. Small Talk is an essential communications skill. The presentation is colourful, to a professional standard and has lots of clip art and activities for learners to engage in. It also has a printout for the teacher that gives directions for activities for each slide that is useful as a Lesson Plan. Learning Objectives: Understand the meaning of Small Talk. The benefits of using it. Know when it is appropriate to use. Understand what Small Talk is not. Be able to engage in Small Talk. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources Please remember to Follow Me to receive further updates and new resource offerings. Thanks.

This resource covers Tabs, Tables, Quick Parts, Graphics, Drawing tools, Short cut keys and practice exercises. It is set out in an easy to follow format and in a Word document so that it can be easily edited if necessary to accommodate version changes. I have used this as a basis for group training for a wide range of audiences and they have really appreciated the productivity skills contained within the training manual.

This resource is a PowerPoint presentation with attached notes that can be used as a lesson plan. It is a complete lesson on creating and writing smart goals. I have used this for many different audiences from young people through to the corporate sector when looking at setting goals for learning, business and personal areas of life. The worksheet has a couple of examples of how to set out SMART goals and room to create their own. The files are editable so that you can make relevant changes for your particular audience if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource has been created for anyone wanting to learn how to use Microsoft Powerpoint. It can be for students or workplace use. It is a great skill to have and a must to be able to create professional looking presentations. Included is a lesson plan, a PowerPoint Presentation on the use of PowerPoint as well as a separate presentation that has tasks for learners to try. There is also a training manual in pdf and word format for easy reference. I have also added a Presentation Planning sheet. Nothing else to do! ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

Use this resource to introduce learners to the basics of writing a standard operating procedure for the workplace. This can also be used for Workplace Instructions. It contains a worksheet with definitions and top tips to write an effective procedure and a template for learners to use to write their procedure. It is available in both word and pdf format so that changes can be made if required.

This resource is a step by step training manual with screen shots and exercises for learners to complete. Attached are exercises to complete. There is also a short cut keys summary at the back of the manual that is really handy to print out and keep by the computer for easy reference.

This template can be used when applying for jobs. It is set out in the correct format. It is a fill in activity for those seeking employment or practicing letter writing skills. Words that are in brackets should be replaced by your own specific situation. It is useful to encourage learners to research the company that they are applying to so that the letter shows that they have used their initiative.

This resource tackles the delicate subject of Workplace Bullying. Studies show that it is alive and well and is often swept under the carpet. This presentation is an interactive lesson that gives strategies for coping with Bullying in the workplace from an Employee and Management perspective. The resource contains a professionally designed PP, Teachers notes, and worksheets for learners. Within the PP are links to videos that form part of the lesson. Files are provided in pdf, powerpoint and word formatting allowing editing if required to suit your audience. Topics are as follows: - Definition of Workplace Bully - Recognising the four types of Bullies - 5 key facts about Bullying - What is not Bullying - What to do if you are Bullied - The responsibilities of Management - Three Task Challenges - Scenarios

This resource features a basic Health and Safety Crossword puzzle and a Mix N Match Activity using the same Word Bank. Suitable for workplace training and ESL / ESOL learners. These activities are ready to use. Simply print out and go. Answer keys are provided. File formats are easily editable being provided as a Word and pdf.

Do your students need an engaging, interactive PowerPoint Presentation about Giving and Receiving Feedback in the Workplace? Are you after a no prep resource that has everything you need to start the lesson? Feedback is an essential communication skill that needs practice to be mastered. They will learn how to provide feedback that is constructive, supportive, and focussed on improvement as well as how to receive feedback effectively. Topics Covered: What is Feedback? What is not Feedback? Why is Feedback important? Types of Feedback −Assessment | Peer to Peer | Workplace Best practices for Giving and Receiving Feedback Becoming Feedback friendly If you don’t agree with feedback Resources Provided: 20 Slide PowerPoint presentation (ppt and pdf) editable Teacher notes - viewed electronically and a print out provided (word, pdf) Feedback Assessment tool handout (word, pdf) Peer Feedback Roleplay Scenario handout (word, pdf) If you have any questions about this resource please contact me at resourcecreator1@gmail.com.

This is a powerpoint presentation that has been created for English learners to identify words about work. This would form part of a lesson on the topic of work and jobs. There are pictures on each slide along with a notes area that shows the phonemic pronunciation of the word as well as where the stress should be. The facilitator should elicit the word from the students and then practice saying it as a group and individually.

One of the most common gripes within the workplace is time wasted on Meetings. The first step to working on this is to define what a successful meeting looks like for your team. This brainstorming template is a starting point. Follow me for updates as I'll soon be putting up a full lesson on all you need to know about running a successful meeting. Meanwhile, please feel free to use this template. Hand it out at your next unruly meeting and see what ideas people come up with. When initiating change it is important to get buy in from all team members. Using this template will greatly assist with this. Please leave me a review :-) It would be much appreciated.

Use this Free resource for when you want to brainstorm any idea with your team or class. The technique of brainstorming can be used to solve problems or come up with new ideas. The format provided is both printable and editable, meaning that if teaching virtually, you can have learners type directly into the pdf without any further software required. There are rules that need to be followed for you to facilitate a successful brain storming session. These are also included and should be reviewed at the start of the session.