A scheme of work for Unit 1: Exploring Business, find resources here; https://www.tes.com/teaching-resource/btec-level-3-business-unit-1-exploring-business-full-unit-12106224

This full lesson covers D2 Techniques to Meet Skill Requirements for Unit 6: Principles of Management. The lesson includes; • Recruitment. • Upskilling/reskilling/training. • Outsourcing. • Changing job roles. • Restructuring

This full lesson covers A2.1 The Diversity of Employers and Organisations Within the Healthcare Sector for T Level in Health, including; NHS • private healthcare • private/non-profit organisations • working environments: hospital, GP surgery, community setting, residential setting, service user’s home, judicial care

This lesson, with companion case study activity, covers C4 of Unit 7: Business Decision Making. The lesson covers; The 7Ps of the Marketing Mix USP Market segmentation A large scale group task based on a case study Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers E1 of Unit 7: Business Decision Making. Areas covered include; Staff requirements for efficiency Wages and salaries Full and part time staff Recruitment process Training requirements Training costs In-house vs External training The lesson includes links to external media and several tasks to engage learners. Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This bundle covers Learning Aim E of Unit 7: Business Decision Making. This includes; E1 - Human Resources E2 - Physical Resources E3 - Financial Resources Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers F3 of Unit 7: Business Decision Making. Students will learn; The purpose of break even The information required to construct a break even chart The break even formula How to construct a break even chart step by step How to interpret a break even chart Advantages and disadvantages of break even Limitations and business decision making This lesson contains a set of practical tasks to engage learners and put learning into practice.

This full lesson covers D3 of Unit 6: Principles of Management. Areas covered include; • The purpose of training needs analysis. • Types of training: o internal/external o on-the-job/off-the-job o mentoring o coaching. • Effectiveness of training.

This full lesson covers F1 - Quality Standards for Unit 6: Principles of Management. Content covered includes; British Standards Institution (BSI). International Organization for Standardization (ISO). Kite marks Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers F2 of Unit 6: Principles of Management, including; • Setting quality standards. • Managerial commitment and staff buy-in. • Quality circles. • Partnership working with suppliers and customers. • Transparent and open communication

This full lesson covers F3 of Unit 6: Principles of Management, including; • Quality control. • Lean manufacturing. • Six sigma.

This full lesson covers F4 of Unit 6: Principles of Management, including; • Zero defect production and output. • Continuous improvement. • Improved output quality. • Reduced inspection requirements. • Supplier engagement and satisfaction. • Customer involvement and satisfaction. • Improved efficiency and profitability.

This full lesson covers A1: Principles of Branding an eSports Team for Unit 7: Producing an eSports Brand, including; • Branding: the elements that define the image, ethos and tone of an esports team and its associated products or services. • Brand: a characteristic name, symbol or shape that distinguishes a product or service from that of another esports team. • Brand portfolio: a collection of brands under the control of an esports team. • Types of brand: o esports team name and logo and variants of these for different applications and digital content, e.g. image-based, text-based or image and text based o product and product ranges, such as associated merchandise o people or persons, such as the gamers. • Use of branding: o new brands o brand extensions o sub-brands o product extension. • Target audiences for brands. • Consumers’/fans’/followers’ feelings about and connections with, a brand: o brand awareness and recognition of the brand o perceived qualities associated with the brand o loyalty to the brand. • Branding as part of the marketing mix (product, price, place, promotion, people, process and physical environment). • Esports teams including UK and globally based teams, e.g. Fnatic, Excel, London Royal Ravens, London Spitfire, Team Dignitas Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers BTEC Level 3 eSports Unit 4: Health Wellbeing and Fitness for eSport Players B2 Benefits of Physical Fitness to Support the Performance of an esports Player, including; Improved back strength to be able to maintain a sitting position for extended periods of time. • Increased energy levels from high levels of aerobic and muscular endurance. • Improved stamina and resilience and improved ability to focus during a tournament or for an extended period of time. • Ability to cope with high heart rates in gaming situations. • Reduced risk of overuse injuries from esports gaming, e.g. repetitive strain injury (RSI). • Maintaining good fitness for an esports player. • Increased ability to cope with stress. • Decreased anxiety from the release of endorphins. • Decreased risk of depression from release of serotonin from participation in exercise. • Reduced levels of cortisol produced during gaming situations. • Reduced likelihood of burnout. • Improved cognitive function. • Increased blood flow to improve brain function. • Faster reaction times. • Increased hand-eye co-ordination ability. • Reduced likelihood of mental fatigue during game play and over time Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers BTEC Level 3 Business Unit 14: Investigating Customer Service A2 Customer Expectations/Satisfaction Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers B2: Indicators of Improved Performance for Unit 14: Investigating Customer Service, including; Reduction in numbers of complaints. • Increase in profits. • Reduction in turnover of staff. • Repeat business from loyal customers.

This full lesson covers C1 Customer Service Skills and Behaviours for Unit 14: Investigating Customer Service, including; • Communication skills: o face-to-face, written, email or other electronic media, telephone o verbal, e.g. pitch and tone of voice, open and closed questions, using the telephone o non-verbal, e.g. sign and body language, listening skills o barriers to communication. • Interpersonal skills: o personal presentation approach, e.g. attitude, behaviour, hygiene, personality, conversation skills, giving a consistent and reliable response. • Behaviours, e.g. being positive, offering assistance, showing respect.

This full lesson covers A1.3 The Key Principles of Ethical Practice in the Health and Science Sectors for the T Level in Health Component A1 Working in the Health and Science Sector, including; autonomy and informed consent • truthfulness and confidentiality (for example ensuring validity of outcomes) • beneficence • nonmaleficence • justice (for example fairness, equality and respect for all)