Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords
I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords
I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
Your students will find these lessons engaging, fun and interactive. This bundle contains essential communications skills for the workplace and classroom. Worksheets, activities and Powerpoint Presentations that are fully editable.
Included:
Active Listening
Assertive Communication
Complaint Resolution
Conflict Management Styles
Customer Service Skills Worksheet
Feedback model
Giving verbal instructions
Goal Setting
H&S
Values
Time Management
Teamwork
No preparation is required.
This activity is for learners to get to know more about each other. It can be used as a warmer or ice breaker at the beginning of a lesson.
Hand out the worksheet and have students work in pairs to fill it in. They need to talk to other people in the class to find out anything that they may have in common.
Works well for a speaking activity. Is a lot of fun!
Do your students want to improve their print handwriting? This resource has been created for adults and teens that want their writing to improve to make it clearer and easy to read. This is an essential life skill and will serve them well in the workplace.
The Packet contains a PowerPoint interactive presentation with accompanying worksheets for practice contained in an e-book. You can print off the e-book or print off individual practice sheets from the e-book.
Topics:
What is good handwriting?
Vocabulary associated with handwriting
Warmup for Writing
Letter formation
Letter groups
Pangrams
Form filling
Signatures
Tips for improving handwriting
I often hear people say that they hate their handwriting, or that no one can read it. It is such an important part of communication. Even with email and the internet being a big part of written communication you cannot replace the benefit of a hand written note or message on a card. Not to mention that many workplace forms still need to be filled out manually and it is so important that the writing is clear.
I have used this in my workplace training sessions and learners have enjoyed it and noticed improvements within 10 days of practice. I wanted to get away from all the babyish resources that are just not appropriate to teach adults with.
I hope you enjoy this.
Your students will benefit from this interactive, engaging lesson on Conflict Resolution. They will learn how to manage internal and external conflicts. As well as learning about this for employment, social and the business world, it will make life easier for you as a teacher for class management. This resources is also fully editable.
Conflict Management is an important skill for business education, the workplace and the classroom. This resource covers areas of conflict such as competing, avoiding, accommodating, compromising and collaborating in a positive light. Students will enjoy the interactive lesson and real world challenges that this resource provides.
A power point presentation is provided with tasks for learners to complete as well as Teacher Notes that can be printed out to accompany the presentation. All of the files are fully editable so that you can make small changes to suit your audience if required.
The file formats are ppt, word, and pdf so that edits can be made to suit requirements.
Topics:
Definition and Examples of Conflict Management
Key Facts about Conflict
Conflict Management Styles
Skills to Manage Conflict
Task Challenges for Learners | Students
Communications, Workplace, ESOL and Computing Resources
Your students will love this fun Christmas Quiz that will test their knowledge on Christmas Trivia. You will love that it is completely Digital so therefore no prep and self marking!
This quiz has 20 questions that are on a variety of Xmas topics, such as food, movies, reindeer, Christmas traditions and of course Santa! Made for all ages to enjoy and have fun.
You can edit the resource if you like, use it as a quiz, or use it as an investigative research activity (allowing them to use the internet to find the answers).
Students can work individually, in pairs or in groups. It can be fun to make it competitive too, with prizes for the first to finish, etc.
A teacher guide is provided with the link to access the form, instructions on how to edit the quiz (optional), setting options, and viewing responses.
Merry Xmas and I do hope your students enjoy this as much as mine do.
This resource contains a Christmas Crossword, Word Search and Match Words activity.
Use it as a fun starter or finisher with all different grades or as an ESL resource to recap Christmas vocabulary.
This covers essential skills to have and build on in the work environment.
Assertive Communication
Preparing an Elevator Speech
Complaint Resolution methods
Conflict Resolution
Problem solving in relation to projects and workplace issues
Customer Service Skills worksheet
Email Communication
Ethics and Workplace Dilemmas
Giving and Receiving Feedback
Goal Setting using SMART goals
Health & Safety
Identifying your Values individually and as a team
Writing Standard Operating procedures (sops)
Teamwork
Microsoft Powerpoint
This is a 25 slide engaging powerpoint presentation that covers the important topic of Active Listening. It includes information on Body Language, Questioning, Paraphrasing, Facial Expressions, and best practice techniques. It is provided with a warm up group excercise and a lesson plan.
Teachers notes are included that contains additional information and answers to questions that are posed to students.
There is a pdf version and a ppt version that can be edited if required.
** Leave a review for this resource and receive one free resource of your choice from my shop.
Communications, Workplace, ESOL and Computing Resources
This resource contains a pack of 16 cards that bring up issues of ethical dilemmas that can be faced at work. It also contains a set of blank cards.
They can be used in the following ways:
• Warm up activities / lesson starters
• Part of a lesson on ethics, morals, values
• End of lesson activity
• Discussions
• Games
Instructions:
1. Use the Word document to make any changes to the scenarios. Go straight to 2 if no changes are required.
2. Print out the cards sheet that you want to use.
3. Cut out with scissors or guillotine
4. Shuffle the deck and let learners choose a card. Learners express their opinion and then the group discusses whether they agree or disagree.
5. Optionally, have the group make up their own workplace dilemmas using the black sheet and try them out with each other in teams.
** Leave a review for this resource and receive one free resource of your choice from my shop.
Communications, Workplace, ESOL and Computing Resources
This is a 8 page workbook that introduces the topic of the Johari Window. This is a widely used model for understanding and training in a variety of self-awareness dependent activities such as: personal development, communications, interpersonal relationships, group dynamics, team development and inter-group relationships.
I use this as a team building exercise, particularly when teams need to build trust so that they can move to a high performing phase. It is also beneficial to find out more about yourself and how others see you generally.
A worksheet is included for participants to gain insights into the different quadrants and where they fit within these.
** Leave a review for this resource and receive one free resource of your choice from my shop.
Communications, Workplace, ESOL and Computing Resources
This is a New Year Word Seach activity that can be used as a finisher or gap fill or simply for fun! It contains 18 words associated with New Year’s Eve and New Year’s Day.
It is provided as a pdf and in a word document so that descriptions can be edited if required.
This is a fun Christmas Activity that can be used as a gap fill or early finisher. It contains 18 common Christmas words. Suitable for all ages, and for ESL.
It comes in a pdf and word format in case you want to edit any descriptions to suit your learners.
This is a fun Christmas Crossword puzzle that can be used as a finisher or starter to test knowledge on common traditional vocabulary.
It is provided in a zip file that contains a pdf and an editable word document so that you can change the descriptions to suit learners needs if necessary.
This lesson covers Passive, Assertive and Aggressive styles of communication,
ideas for gaining Confidence as well as the use of I statements to clearly communicate your message. Your students will enjoy the interactive lessons and the opportunity to practice their communication skills using real life scenarios.
The Resource contains a PowerPoint presentation and a student workbook. It is provided in ppt, pdf and word format so that it can be edited if necessary to suit your audience.
It will assist your learners in identifying behavior traits that could be creating barriers to effective communication both in the workplace and the classroom.
The interactive PowerPoint presentation contains activities for learners to practice their communication skills.
The 10 page workbook looks at different forms of communication and their application in the workforce. It is an interactive lesson that looks at passive, aggressive, assertive and indirect behaviors. There is opportunity for pair work and group work activities and discussion that explores the best way to handle situations.
I have used this with small groups of learners and it has been very well received. The session concludes with students carrying out roleplay activities.
Please remember to leave a review for this resource and visit my shop for more products.
Communications, Workplace, ESOL and Computing Resources
When planning a project at work or school, it's important to get team members prepared for their roles, tasks and responsibilities within the team.
The resources contained in the bundle are all you need to help you accomplish this. The three that I would start with are:
Identifying your Values - choose values as a group
Workplace issues: Brainstorm, problem Solve and Create Smart goals
Team collaboration - important for all to understand how teams work.
These resources are tried and tested in the workplace by my learners with amazing results for project outcomes.
Back to School Getting-to-Know-You Activity: Engage Your Students from Day One! Looking for a fantastic way to kick off the new school year and get to know your students on a deeper level? Look no further!
This Back-to-School Getting-to-Know-You Activity is the perfect resource to build rapport and foster a positive classroom environment. Packed with 20 fun, informative, and interesting questions, this versatile product can be utilized as a digital file, editable PowerPoint, or even printed as a workbook!
Why Choose This Resource?
1. Versatility: Whether your classroom is fully digital, technology-enhanced, or traditional, this resource has you covered! Students can type directly onto the PDF or use the editable PowerPoint version for interactive engagement. The PowerPoint is editable so if you wish to change the questions you can. Alternatively, you can print and hand out the workbook for a tangible and personalized experience.
**2. Foster Connections: **The thoughtfully crafted questions are designed to spark curiosity and encourage sharing. As students open up about their interests, goals, and aspirations, they will forge connections with their peers and with you as their teacher.
3. Inclusivity: With a diverse range of topics, from favorite books and movies to aspirations and superpowers, this activity is inclusive and respects the unique backgrounds and perspectives of every student.
Promote Self-Reflection: Through this activity, students will engage in self-reflection, identifying their strengths, interests, and areas for growth. It’s an excellent way to empower them to take ownership of their learning journey.
What’s Included:
A beautifully designed PDF file with 20 thought-provoking questions ready for digital input.
An editable PowerPoint version for interactive engagement and customization.
A printable workbook format for those who prefer a hands-on approach.
How to Use:
1. Digital Mode: Share the PDF file with your students, allowing them to type their responses directly into the document. This is perfect for classrooms with access to devices or virtual learning environments.
2. Editable PowerPoint: Customize the questions, add your own, or rearrange them to suit your class’s dynamics. Utilize the PowerPoint in live discussions or for engaging group activities.
**3. Printable Workbook: **For a tactile experience, print the pdf workbook and distribute it to your students. Encourage them to write their answers by hand and personalize their copies.
Unlock the Potential of Your Classroom Community!
Take the first step towards building a strong and connected classroom community. This Back-to-School Getting-to-Know-You Activity is a must-have resource to create a positive, inclusive, and engaging learning environment from day one. Empower your students and let the learning adventure begin!
If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
Lesson Starter / Warmup
Start the lesson with a fun dice game focussing on Personal Protective Equipment.
Move on to a mix and match group activity exploring common words taken from H&S Policies.
Mental health awareness reading passage and comprehension questions.
Ensure learners know about the forms to use in the workplace and when to use them with the Workplace Incident / Accident / Near Miss lesson and the Template to be filled in when an incident occurs.
Finish off with a fun crossword puzzle that reinforces the same words learnt previously.
Lots of room for discussion in these topics.
Your students will love these task cards on conflict management that engage their problem solving and critical thinking skills. All essential life and workplace skills.
Teachers note that there is also a pdf supplied that provides responses to the Task Cards, ensuring that key points are touched on within the discussions.
This comes with both print and digital options. For the digital students are able to simply type their answers directly onto the pdf. Totally no prep!
Conflict Management is an important life-skill for business education, the workplace and the classroom. This resource generates important discussions and can be used in pair or group activities. Great for when you have a sub as well.
Refer to the preview for more information and to find step by step quick instructions for creating the printable task cards. Its as easy as printing, laminating and cutting. (or if you don’t want to laminate, just print out on card stock). Once prepared they are ready and done for years to come.
I hope you enjoy using these, as much as my students have.
This resource contains a PP and worksheets. I have listed this as a free resource for a short time so that you can sample my work. All I ask is that you leave a review please.
An elevator speech can be used to introduce yourself, talk about your company, network or pitch an idea. Everyone should have an elevator speech for different situations. It allows you to clearly and concisely get your message across so that others understand you and your intentions. It can also be used as a 'get to know you' activity at the beginning of new classes.
This presentation focuses on using an Elevator Speech in a workplace environment. By the end of the presentation learners will have created and practiced their own elevator speech.
Learning Objectives:
- Understand what an elevator speech is.
- Understand why you need to have an elevator speech.
- Learn how to prepare an elevator speech.
- Learn how to deliver an elevator speech.
For other free and low cost training resources please visit my shop:
To view other free and low cost resources please visit my shop:
Communications, Workplace, ESOL and Computing Resources
And please remember to leave a review. Much appreciated :)
This is a New Year Word Scramble activity that can be used as a finisher or gap fill or simply for fun! It contains 18 words associated with New Year’s Eve and New Year’s Day.
It is provided as a pdf and in a word document so that descriptions can be edited if required.