From our initial introduction, Joanne has been outstanding, always providing clear and concise communication. Even in the final stages of EPA, from booking appointments with learners and tutors, to confirming final outcome grades, she always provided high quality reports, enabling us to update our systems appropriately. The support and direction I received meant that when placing learners through to Gateway, I knew we were submitting positively, and most importantly, with the upmost compliancy. The quality of service is an extremely high.