Do
* Put learning first and make technology a servant of learning
* Recognise that learning is a social process and we learn from others by interacting with them
* Find out the norms for learner space (2.5m2 per person) - now double it
* Ensure the use of the space is obvious. If you have to tell people what to do you haven’t got it right
* Acknowledge we live in a hybrid world in which there is a continuing need for access to paper-based information
* Provide opportunities for learners to play with ideas
* Use informal learning as a route into formal learning Don’t
* Isolate learners with study cubicles
* Give more space to the computer than the learner
* Institutionalise and formalise learning any more than you need to