Tes MyConcern
Tes MyConcern case study

Cardiff and Vale College

Hear from their Head of ALN and Wellbeing, Lisa Purcell, how Cardiff and Vale College have benefited from using Tes MyConcern.

Cardiff and Vale college logo

The challenge

Cardiff and Vale College (CAVC) is one of the largest FE colleges in the UK. It consists of 6 main campuses where 500 staff members deliver courses, qualifications and apprenticeship programmes to more than 30,000 learners.

Prior to using MyConcern, CAVC had created their own bespoke system to manage safeguarding and wellbeing concerns. With such a large number of students to oversee, they realised a growing demand for a secure, easy to use safeguarding system to enable all staff to efficiently record their concerns.

The solution - Tes MyConcern

To formalise the reporting of safeguarding and wellbeing concerns, the team at CAVC began looking into adopting software to manage their needs. They’d heard fantastic feedback for MyConcern Safeguarding Software from schools in their area and from a college student services network and decided that MyConcern was the best fit for their needs.

  • I would highly recommend using MyConcern. I've used it in both a school and college setting now and have been really impressed.

    Lisa Purcell, Head of ALN and Wellbeing
    Cardiff and Vale College

Implementing Tes MyConcern

By implementing MyConcern, CAVC hoped to streamline their safeguarding processes and provide a safer way of storing and recording data. They also needed a more efficient way for their safeguarding and wellbeing teams to triage concerns.

The outcomes

  • Staff find it easy and straightforward to use

  • Saved significant time, it only takes 2 minutes to report a concern!

  • Staff get peace of mind by knowing that action is being taken on their concerns

  • Powerful data enables departments to plan their curriculum and tutorial programmes

  • Wellbeing team can be more proactive by looking at themes to deliver training

  • Specific support needs for staff and learners can be recognised and implemented

  • Visibility of system usage helps us to identify staff safeguarding training requirements

  • We can offer support to learners before the situation reaches a crisis

  • User levels mean we can include social workers and other trusted professionals in key concerns

  • We can build a team to better support learners and include foster carers and social services

  • Most of the secondary schools in our area were already using MyConcern, and we'd heard excellent feedback from them.

    Lisa Purcell, Head of ALN and Wellbeing
    Cardiff and Vale College

Discover our award-winning safeguarding software, Tes MyConcern, and see the benefits in your own school or MAT.

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