How will the ‘new normal’ change apprentice assessment?

In the post-coronavirus world, technology will play a greater part in end-point assessment, say experts
20th May 2020, 12:11pm

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How will the ‘new normal’ change apprentice assessment?

https://www.tes.com/magazine/archive/how-will-new-normal-change-apprentice-assessment
Apprenticeship Assessment: What Will It Look Like In The "new Normal"?

The coronavirus pandemic will lead to greater diversity in apprenticeship assessments, Ofqual associate director Claire Gill has said.

Speaking at the Westminster Education Forum on apprenticeship quality in England this morning, Ms Gill said that apprenticeships should experience different types of assessments in the “new normal” that follows the coronavirus lockdown.

She said: “There is going to be greater diversity in terms of the types of assessment methods and we will see people experiencing different types of assessment and feeding that back through.

“And from an external quality assessment (EQA) provider point of view, we need to think about how we use technology to maintain quality assurance.”


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In order to qualify in their chosen field, apprenticeships have to pass an end-point assessment, which assesses their knowledge, skills and behaviours. The coronavirus pandemic has meant that many of these have had to be delayed, while others have been modified and some have taken place remotely. 

Victoria Purtill, director for authorisation and supervision at the Chartered Institute of Legal Executives, said that technology had proven apprenticeship assessment does not need to happen face to face. 

She said: “We can use a lot more remote assessment than perhaps we would have thought possible six months ago. From our point of view, we are thinking about it because our standard is up for renewal, but I think there will be a lot more technology involved in assessment going forward.”

Maggie Jones, director of qualifications and partnerships at the the Chartered Institute of Marketing, said that they had applied for a change to the end-point assessment - and it had been successful. 

She said: “It’s about agility and responsiveness to change. We have applied to have a change made to the end-point assessment because as it stood it was preventing people who were furloughed or who had been made redundant to actually complete the apprenticeship. 

“I’m pleased to say we got authorisation for that change within about 10 days, that was really pleasing. That has to continue because standards and the end-point assessment attached to them, they have to evolve, they can’t remain stagnant.”

Will end-point assessment organisations survive?

Ms Gill said that the “new future” wasn’t just about changes to end-point assessment delivery but to the end-point assessment organisations themselves. 

She said: “The changes aren’t all about assessment but we have to recognise that there have been economic influences, and it will be interesting to see how many end-point assessment organisations make it to the other side.” 

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